Manager I, Distribution Operations

J.B. Hunt Transport Services, Inc.; Omaha (NE); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Manager I, Distribution Operations to oversee a site/account or fleet, coordinating drivers, contractors, and warehouse staff.

The role emphasizes optimizing assets through P&L analysis and delivering exceptional customer service with proactive problem-solving. The position requires flexible shifts, strong leadership, and willingness to travel to various locations as needed.

Qualifications

• High school diploma required with 3–5 years of Transportation/Logistics experience and/or 2–4 years of supervisory experience.
• Must possess a valid driver's license with a clean motor vehicle record.
• Ability to work across multiple shifts including nights and/or weekends.
• Willingness to travel to account, customer, and company event locations when applicable.

Responsibilities

• Communicate with customers, internal departments, and team to identify and resolve problems or issues.
• Forecast freight volumes and equipment needs and adjust capacity to ensure coverage and compliance.
• Lead personnel to resolve service issues and coordinate warehouse resources to maintain processes.
• Assign loads, plan routes, monitor freight, and manage driver ETA adjustments.
• Assist warehouse workers with loading/unloading duties and inventory processing.
• Monitor safety standards and enforce company policies to ensure safe operations.
• Oversee operations and be the first contact for assigned customers for service and profitability.
• Manage complete P&L performance including cost control and KPI analysis.

Education

Bachelors: Supply Chain Management

GED (Required)

High School (Required)

Bachelors: Business Administration/Management

Bachelors: Finance

Job description

Job Summary:

Under general supervision, the position is responsible for the oversight of a single site/account or fleet, warehouse personnel, or non-J.B. Hunt assets, including operational personnel (drivers, contractors, office, and/or warehouse employees.) This position optimizes the company's assets by monitoring revenue and costs through effective P&L analysis and builds and maintains customer satisfaction through problem-solving, communication, and relationship building. The position may be located on-site at the customer's facility. Incumbents must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to, day shifts, night shifts, and weekend shifts.

Job Description:

Key Responsibilities:

• Communicate with customers, internal departments, and team to identify and resolve problems or issues with personnel, customer, account, etc. throughout the day and, where required, when on call
• Forecast freight volumes/customer volume needs, power/equipment needs, and adjust capacity needs as a result to ensure fleet/carrier and equipment coverage is seamless and meets Federal and state requirements
• Lead personnel to resolve service issues, receipt, inventory, material handling and safety of goods coming through the warehouse, etc. as they occur throughout the day and, where necessary, when on call; May coordinate warehouse resources in order to maintain working processes
• May assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
• May assist warehouse workers with duties including but not limited to operating loading/unloading vehicles, preparing goods and materials, and processing receipts, inventory, etc.
• Monitor and communicate operational safety standards, warehousing, material handling, and shipping requirements; takes proactive steps to create a positive safety culture at their accounts by enforcing company policies, ensuring compliance, and company safety requirements are being met
• Oversee assigned operations and serves as the first point of contact with their assigned customers in order to provide exceptional service and trouble free account safety, efficiency and profitable operation
• Responsible for complete P&L performance, including cost control decisions, expense management, and maximizing profitability, as well as identifying and maintaining key performance indicators. Includes design versus actual data analysis for each customer through mid-year business reviews, annual account assessments, and preparing and presenting final presentation, etc.
• Responsible for the management of employee payroll, and/or creation of invoices and ensuring customer billing is accurate and timely
• Responsible for the selection, hiring, training & development of all operational personnel and the preparation of personnel strategy per location freight mix and coverage gaps

Qualifications:

Minimum Qualifications:

• High School Diploma with 3-5 years of Transportation/Logistics experience and/or 2-4 years of supervisory experience &/or military equivalent
• Must possess a valid driver's license with a clean motor vehicle record as per JBH standards
• Ability to work across multiple shifts including nights and/or weekends if needed
• Must be willing to travel to account, customer, & company event locations when applicable

Preferred Qualifications:

• Bachelor's Degree in Business Management, Supply Chain, Finance, or related fields with 1 year of relevant professional experience or 2-4 years of experience with J.B. Hunt or in the Transportation/Logistics industry with 2-4 years of supervisory experience AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• Ability to process information with high levels of accuracy
• Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
• Ability to accurately analyze situations and reach productive decisions based on informed judgment
• Ability to adapt to changing environments
• Establish and maintain healthy working relationships with clients, vendors, and peers
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
• Effective communication skills
• Ability to develop and track challenging goals that support business strategies
• Knowledge of business metrics and Key Performance Indicators (KPIs)
• Ability to form and manage effective teams
• Participate in the process of recruitment of permanent and contract personnel, achieving optimal match between candidate and position
• Understanding the resources required to achieve business objectives and the ability to plan, mobilize, and distribute resources to fulfill business objectives and plans

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• two weeks of paid parental leave
• six paid holidays annually

Education:

• Bachelors: Supply Chain Management
• GED (Required)
• High School (Required)
• Bachelors: Business Administration/Management
• Bachelors: Finance

Work Experience:

• Management-Entry Level, Transportation/Logistics

Job Opening ID:

00650289 Manager I, Distribution Operations (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt or Hunt Mexicana S.A. de C.V. are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.