Manager I, Quality

Smurfit Westrock; Montgomery (AL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

401k with match

Tuition reimbursement

Employee discounts

Career development

Job summary

Smurfit WestRock in Montgomery, AL, is seeking a Quality Manager to ensure compliance with customer and regulatory requirements and to lead the site quality program. The role emphasizes driving continuous improvement, leading audits, and championing a strong quality culture.

You will coordinate testing, develop metrics, manage corrective actions, conduct internal audits, and partner with operations to prevent errors while delivering data-driven insights and sustaining a culture of safety and

Qualifications

• High School diploma or GED is required.
• Bachelor's degree is required.
• 3+ years of corrugated box plant experience in a quality or leadership role.
• Working knowledge of mechanical inspection methods and tools.
• Strong background in quality assurance, delivery excellence, data analysis and development of business insights.
• Demonstrated expertise in process management to ensure production efficiency.
• Excellent communication skills and ability to interact across all levels of the organization.
• Demonstrated Six Sigma experience or certification is preferred.

Responsibilities

• Coordinate testing and measurement programs to validate capability and meet customer specifications.
• Develop, collect, and report performance metrics to senior management, including defects and scrap data.
• Utilize CIS data to drive continuous improvement activities and root cause analysis.
• Lead CAR and RCCA activities for systemic issues to ensure robust improvements.
• Plan, lead, and measure process and VOC performance and adjust procedures as needed.
• Conduct internal quality audits of raw materials, in-process, and finished products.
• Develop and facilitate a cohesive team environment within inspection and manufacturing support.
• Train and manage quality personnel to ensure consistent adherence to quality requirements.

Skills

Quality management

Quality assurance

Data analysis

Six Sigma

Process improvement

Leadership

Communication

Organizational skills

Education

Bachelor's degree

High School diploma or GED

Tools

Mechanical inspection tools

Job description

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Career Opportunity

The Quality Manager ensures that quality standards are met and maintained by understanding, implementing and enforcing Customer, Regulatory, and Smurfit WestRock processes, policies, and procedures. The Quality Manager will also be accountable for internal and external quality complaint resolution, execution of audits, and ensuring efficient and smooth operations within the production facility.

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Career Opportunity

The Quality Manager ensures that quality standards are met and maintained by understanding, implementing and enforcing Customer, Regulatory, and Smurfit WestRock processes, policies, and procedures. The Quality Manager will also be accountable for internal and external quality complaint resolution, execution of audits, and ensuring efficient and smooth operations within the production facility.

How You Will Impact Smurfit WestRock

• Coordinate testing and measurement program to validate capability and customer specifications are being met
• Develop, collect, and report performance metrics to senior management, including defects, quality returns, and scrap data
• Utilize the Customer Issues System (CIS) for data collection and analysis to drive continuous improvement activities
• Lead and monitor CAR (Corrective Action Request) and Root Cause Corrective Action (RCCA) activities for systemic issues to ensure robust product and process improvements
• Plan, lead, and measure process and voice of customer performance and quality system effectiveness and make adjustments in strategy and/or procedures as needed
• Conduct internal quality audits to oversee inspections of raw materials, materials in process, and finished products
• Develop and facilitate a cohesive team environment which builds confidence and strong morale among inspection personnel and manufacturing support personnel
• Train and manage the activities of quality control personnel engaged in the inspection and testing of work-in-process and finished products to ensure continuous control of materials and products and consistency in the interpretation of quality requirements
• Manage, coach, and develop the quality team and promote a positive quality culture throughout the facility by establishing efficient systems and processes
• Partner with operating staff to establish procedures, standards, and systems and monitor an associated feedback loop that ensures error prevention

What You Need To Succeed

• High School diploma or G.E.D., Required, Bachelor's degree - Required
• 3+ years of corrugated box plant experience in a quality and/or leadership role.
• Working knowledge of mechanical inspection methods and tools
• Solid understanding of and experience in quality assurance, delivery excellence, data analysis and development of business insights
• Demonstrated expertise in process management to ensure production efficiency
• Ability to respond quickly to changing demands, process, and updated information
• Demonstrated quality process understanding and continuous improvement such as Six Sigma certification
• Possess excellent communication skills and ability to interact across all levels of the organization and accomplish organizational goals
• Possess exceptional organizational and program management skills
• Ability to guide team with sound decision-making through rational, balanced judgment
• Establish a course of action for self and/or others to accomplish a specific planning goal

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.