Manager, Human Resources Business Partner

Royal Caribbean Group; Miami (FL); Sur place; USD 110 000 - 170 000; Plein temps

Résumé du poste

Royal Caribbean Group's Human Resources Team seeks a Manager, HR Business Partner to align HR strategies with shipboard and shoreside operations. This full-time, onsite role reports to the Senior Director, HRBP and is based in Miami, Florida.

You will lead workforce planning, employee relations, compliance, and development programs across the Celebrity Cruises fleet, partnering with leaders to drive performance, engagement, and a culture of inclusion.

Qualifications

• Bachelor’s degree in HR or related field required.
• Professional certifications (SHRM, CIPD) preferred.
• 8–10 years of progressive HR experience, including 3 years in a management or senior advisory capacity.
• Experience in multinational or matrix organizations; shipboard/hospitality/travel experience preferred.

Responsabilités

• Provide proactive HR partnership to shipboard and shoreside leaders.
• Lead HR strategies for workforce planning and organizational capability across allocated vessels and operations.
• Oversee major employee relations, compliance, investigations, and policy adherence.
• Develop, implement, and audit HR initiatives to enhance crew well-being, engagement, and productivity.
• Advise executives on organizational development, career progression, and performance management.
• Partner with leaders to optimize structures and succession planning.

Connaissances

HR Leadership

Employee Relations

Workforce Planning

Talent Development

Strategic Partnership

Formation

Bachelor's degree in HR Management / Business Administration / Psychology

SHRM or CIPD certification (preferred)

Outils

HRIS platforms

Description du poste

Manager, Human Resources Business Partner

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Human Resources Team has an exciting career opportunity for a full time Manager, Human Resources Business Partner reporting to the Senior Director, HR Business Partner .

The position is onsite and based in Miami, Florida.

Applicants must be legally authorized to work in the location where this position is based. The position is not eligible for immigration or work-visa sponsorship now or in the future.

At Royal Caribbean Group (RCG), we care about your health, financial security, and overall well-being. That’s why we provide a comprehensive and competitive benefits package designed to support what matters most to you across every area of life: physical, intellectual, emotional, and social. Here’s an overview of the benefits available to you, including but not limited to:

• Cruise and Travel Privileges


• Health and Wellness Benefits


• 401(k) + Employer Contribution (US Only)


• Company-Paid Life and Disability Insurance


• Employee Stock Purchase Plan


• Employee Assistance Program (EAP)


• Training & Professional Development


• Tuition & Professional Certification Reimbursement (US Only)

Specific benefits may vary by location and position. See more details about our benefits here .

What does the Human Resources Team do?

The Human Resources Team at Royal Caribbean Group partners with leaders and employees to build a high-performing, future-ready workforce. The team supports talent strategy, workforce planning, organizational design, employee relations, culture, and change management, enabling strong leadership, scalable people practices, and an inclusive environment that supports business transformation, employee engagement, and long-term organizational success.

How you can make an impact:

• The Manager, HR Business Partner serves as the strategic human resources lead for a portfolio of ships within the Celebrity Cruises fleet, supporting over 10,000 international crew members across varied global deployments. This position provides decisive HR leadership and business partnership across the breadth of shipboard operations, ensuring effective HR delivery, talent management consistency, and operational alignment with organizational goals. The role operates as a primary advisor to shipboard and shoreside leaders and is accountable for implementing HR strategies, overseeing employee relations, addressing compliance issues, and driving workforce solutions that optimize performance, engagement, and retention across multiple operational domains.

What your day-to-day will look like:

• Provides proactive HR partnership to shipboard and shoreside leaders across Marine Operations, Hotel Operations, HR, F&B, Housekeeping, Onboard Revenue, Entertainment, Finance, and Newbuild functions. [Providing consultation]


• Leads HR strategies that strengthen workforce planning, engagement, and organizational capability across allocated vessels and operational areas. [Making decisions]


• Serves as the lead for major employee relations, talent, and compliance initiatives, ensuring adherence to company policy, ILO/MLC frameworks, and international labor standards. [Making decisions]


• Supports the development, implementation, and auditing of HR initiatives designed to enhance crew well-being, engagement, and productivity. [Executing actions]


• Conducts impartial investigations, performs risk analysis, and partners with legal, compliance, and global security teams on critical employee and operational incidents. [Executing actions]


• Partners with business leaders to optimize structures, workforce composition, and succession strategies that support operational goals. [Providing consultation]


• Advices executives and senior officers on organizational development, career progression, and performance management practices. [Providing consultation]


• Monitors and influences operational performance through workforce measures (PAR levels, CAM data, crew listening tools, retention analytics). [Being informed]


• Recommends best-practice HR solutions across talent planning, compensation alignment, leadership development, and wellness initiatives. [Providing consultation]


• Drives fleet-wide HR projects and organizational initiatives tied to strategic priorities, operational excellence, and employee satisfaction. [Executing actions]


• Acts as a brand culture ambassador, fostering practices that enhance organizational culture and maintain RCG’s reputation as an employer of choice globally. [Executing actions]


• Partners with corporate HR Centers of Expertise to ensure consistent application of compensation, total rewards, and development strategies across shipboard operations. [Executing actions]

How to achieve success:

• Bachelor’s degree in Human Resources Management, Business Administration, Psychology, or related discipline required.


• Professional certifications (SHRM, CIPD, or international HR accreditation) preferred.


• Minimum of 8–10 years of progressive human resources experience, including at least 3 years in a management or senior advisory capacity.


• Demonstrated success managing HR operations in multinational or matrix organizations, with shipboard, hospitality, travel, or asset-intensive environment experience strongly preferred.


• Proven expertise in employee relations, performance management, organizational strategy, and compliance.


• Experience applying international employment frameworks and HR law across diverse jurisdictions.


• Solid understanding of labor law, compliance, and global HR operations.


• Strong analytical and investigative proficiency supporting workforce decision-making.


• Skilled in HRIS platforms and digital reporting systems.


• Effective program management, stakeholder engagement, and change management capabilities.


• Broad knowledge of total rewards, talent development, learning, and workforce planning.


• Collaborative leader who builds trust and alignment across diverse teams.


• Solutions-oriented with strong strategic judgment and business acumen.


• Exceptional interpersonal communication and influencing capabilities.


• Operates autonomously and makes complex decisions under pressure.


• Champions inclusion, integrity, and continuous improvement across the organization.


• Inspires accountability, professionalism, and leadership in all interactions.


• Regular shipboard visits (up to 30%) for oversight, auditing, training, and workforce engagement.


• On-call availability to support emergencies or critical incidents involving crew and operations.


• Strong understanding of international maritime and labor frameworks (ILO, MLC, immigration/tax regulations).

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex (including pregnancy and related medical conditions), age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, citizenship or immigration status, veteran or military status, or any other characteristic protected by applicable law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.