Manager, Human Resources

Echo Incorporated; Lake Zurich (IL); On-site; USD 95,000 - 100,000; Full time

Job summary

Echo Incorporated, a leader in outdoor power equipment, seeks an experienced HR leader to guide the people strategy for our corporate team. You will redesign performance management, run the corporate performance process, handle employee relations with care, and partner with leadership to align people priorities with business goals.

You will also lead engagement, culture, onboarding, learning and development, total rewards collaboration, and HR compliance for the company-wide population,

Qualifications

• Bachelor's degree in HR or related field.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification.
• Experience supporting a multi-state or multi-site employee population.

Responsibilities

• Design and lead the corporate performance management strategy and cycle for the company.
• Serve as the primary employee relations contact for corporate employees and advise on related actions.
• Partner with corporate leadership on org structure, workforce planning, and QBR data.
• Oversee onboarding, learning and development, and compliance programs for the company.

Skills

Strategic HR leadership

Employee relations

Performance management

Communication

Education

Bachelor's degree in Human Resources or related field

PHR/SPHR or SHRM-CP/SHRM-SCP certification

Tools

HRIS

Reporting dashboards

Job description

ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand.

Ready to shape the employee experience at Echo USA? We're looking for an experienced HR leader to guide the people strategy for our corporate team and own key programs that impact every employee across the company. In this role, you'll be the go-to HR partner for our corporate employees and leaders while redesigning our performance management approach and run the performance process for the corporate team, handle employee relations with care and sound judgment, and partner with leadership teams through quarterly business reviews to align people priorities with business goals.

The salary range for this position is $95,000 - $100,000 based on experience and qualifications.

Performance Management Strategy & Administration (Corporate)

• Design and continuously evolve the company's performance management philosophy, framework, and cycle (goal-setting, check-ins, reviews, ratings, and calibration).
• Own end-to-end administration of the performance management process for the corporate employee population, including timeline management, manager enablement, and calibration facilitation.
• Train and coach corporate managers on writing reviews, delivering feedback, and handling underperformance conversations.
• Analyze performance outcomes and trends to identify calibration issues, bias, or gaps, and recommend improvements to the framework.

Employee Relations (Corporate)

• Serve as the primary employee relations contact for corporate employees, including intake, investigation, and resolution of complaints and conflicts.
• Advise corporate managers on performance-related separations, disciplinary action, and other sensitive personnel decisions, partnering with legal counsel as needed.
• Track corporate ER case trends and metrics, and use them to inform manager training and policy updates.

Leadership Partnership, Business Reviews & Workforce Planning

• Own the cadence, content, and facilitation of quarterly business reviews (QBRs) with designated corporate leadership, covering headcount, performance, engagement, and attrition data.
• Act as a strategic HR business partner to corporate leaders on org structure, workforce planning, and team effectiveness.
• Support succession planning and talent review discussions for key corporate roles, feeding insights into QBRs and leadership development priorities.

Engagement, Culture & Onboarding (Company-Wide)

• Own the company-wide employee engagement strategy, including survey design, results analysis, and manager action planning.
• Collaborate with the Total Rewards Manager to oversee recognition programs that reinforce company values across all departments.
• Oversee the design, execution, and maintenance of the onboarding program for all new hires company-wide, partnering with department leaders to ensure a consistent, high-quality new-hire experience and to continuously improve time-to-productivity.

Learning & Development (Company-Wide)

• Oversee the company's learning and development strategy, including leadership development, manager training, and skills-based curricula.
• Identify company-wide skill and capability gaps in partnership with business leaders, and build or curate programs to close them.
• Manage relationships with any external L&D vendors, facilitators, or learning platforms, and measure program effectiveness.

HR Compliance, Policy & Reporting (Corporate)

• Maintain corporate-specific HR policies and ensure consistency with the broader employee handbook and applicable employment law.
• Interpret HR dashboards and reporting (headcount, performance, engagement, attrition) to support QBRs and leadership decision-making.
• Manage, coach, and develop one direct report, overseeing their work across onboarding logistics, ER casework support, and program administration.
• Build scalable processes and documentation across all owned programs to support consistency as the company grows.

Experience & Education

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification.
• Experience supporting a multi-state or multi-site employee population.

Equal Opportunity Employment:

We are an equal opportunity employer. We welcome all applicants.

E-Verification:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Qualifications

Education

Preferred

Bachelors or better in Human Resources or related field.

Experience

Preferred

Bachelor's degree in Human Resources or related field, or equivalent combination of education and experience.PHR/SPHR or SHRM-CP/SHRM-SCP certification.Experience supporting a multi-state or multi-site employee population.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.