Manager HR Shared Services - Human Resources Department

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition discounts

401(a) retirement plan

Job summary

Alaska Native Tribal Health Consortium seeks an HR Shared Services Manager to lead a centralized HR services team, ensuring compliant, efficient operations across onboarding, payroll, and benefits. The role partners with leadership to align staffing, compensation, and workforce planning with organizational goals.

The ideal candidate will have a Bachelor's in Business Management and 5+ years HR, including 2+ years in supervision, with strong knowledge of federal, state, and tribal HR regulations.

Qualifications

• Bachelor's degree in Business Management or closely related field.
• Progressively responsible professional experience in HR
• Supervisory experience preferred
• Knowledge of federal, state, and tribal HR regulations

Responsibilities

• Oversees HR Shared Services operations and standardizes processes.
• Advises managers and staff on employment requirements, onboarding, payroll, and benefits.
• Ensures policy compliance and conducts audits and performance metrics.
• Drives process improvements and automation within HR functions

Skills

HR Leadership

Policy Compliance

Process Improvement

Audits

Education

Bachelor's degree in Business Management

Job description

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

Under general direction, manages operations of a centralized functional team that provides diversified HR services in a service center or shared services environment. Identifies opportunities and develops strategies and solutions to continuously improve the quality of the HR Shared Services team to support staff and ensure compliance and consistency is maintained.

Responsibilities

Oversees the work of a team that provides consultative guidance to managers and employees on employment requirements, onboarding, clinical competency management, basic benefits, recognition, payroll, and, workforce or succession planning, training, and or performance management.

E nsures that policies applied by each business unit or division comply with policies and procedures as established by the organization. Partners with campus safety, employee health, legal and ethics and compliance teams to ensure adherence to requirements.

Oversees clinical competency management program in partnership with ANMC leadership, regulatory readiness committees and environment of care committee. Tracks and reports on clinical competency management. Participates in audits.

D rive HR Shared Services process standardization and improvement by identifying and executing process migration to the centralized shared services team and automate additional HR processes.

O versees the security and maintenance of personnel records in electronic and paper forms, according to records requirements. Implements and maintains quality assurance program for regular auditing and reporting of personnel records. Develops goals and tracks performance against key indicators, assesses departmental performance, and develops and implements process improvements or enhancements.

S ets priorities for the team by actively participating in the HR leadership team activity and annual strategic planning sessions. Provides leadership, direction, and guidance to assigned staff. Prepares and analyzes metrics for HR performance, delivers coaching and feedback, and develops and implements improvement plans.

E stablishes departmental policies, practices, and procedures that have a significant impact on the organization by maintaining compliance and reducing risk. Demonstrates creativity, project planning and organizational skills. Conducts careful and systematic analysis of their functional area; drives for results; follows through on commitments; and focuses on ensuring customer satisfaction and consistency. Implement systems that build efficiency, automate process and improve consistent customer service.

Performs other duties as assigned.

Other Information

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of applicable Federal, State, and Tribal law, regulations, rules, policies and processes.
• Including substantial knowledge of relevant specialized fields such as Federal Indian law and self-determination/self-governance, health law, employment law & construction law. Knowledge of state and federal laws (EEOC, compensation, FMLA, etc.)
• Knowledge of managing significant organizational change.
• Knowledge of healthcare compliance requirements and conducting audits.
• Skill in effectively managing and leading staff, and delegating tasks and authority.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in establishing and maintaining effective working relations with co-workers, contractors, and representatives from other local, state and federal agencies.
• Skill in operating a personal computer utilizing a variety of software applications.

MINIMUM EDUCATION QUALIFICATION

B achelor’s degree in Business Management, Human Resources Management or related field. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.

mInimum Experience Qualification

Non-supervisory - Five (5) years of progressive human resources experience in benefits, compensation, or business partner work. An equivalent combination of relevant education and/or training may be substituted for experience.

AND

Supervisory - Two (2) years of supervisory/management experience. An equivalent combination of relevant education and/or training may be substituted for experience.

Preferred Education Qualification

M aster’s degree in Business Administration or Human Resource Management

Preferred Certification Qualification

Society Human Resources Management Certified Professional (SHRM-CP), Professional Human Resources (PHR) or related certification.

WORKING CONDITIONS

T He Following Demands Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job

ICPA Status Not Covered Position

This position requires persistent repetitive movements of the hands, wrists and fingers and the ability to sit for long periods.

Must be able to lift approximately 20pounds.