Manager, HR Services- Background Checks Process Team

ORACLE Deutschland B.V. & Co. KG; Rocklin (CA); Hybrid; USD 97,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic HR Services Manager to lead a dedicated team focused on background checks and employee security clearances. This pivotal role involves driving process improvements, collaborating across functions, and ensuring operational efficiency. The ideal candidate thrives in fast-paced environments and possesses strong leadership skills to motivate and guide a team of analysts. With a commitment to innovation and customer service excellence, this opportunity offers the chance to make a significant impact in HR operations while enjoying a comprehensive benefits package and a supportive work culture.

Benefits

Medical, dental, and vision insurance

401(k) Savings and Investment Plan with company match

Flexible Vacation

Paid parental leave

Employee Stock Purchase Plan

Short and long-term disability

Life insurance

Paid sick leave

Adoption assistance

Voluntary benefits including auto and pet insurance

Qualifications

• 8+ years of experience in HR operations and background check processes.
• Strong client-facing skills and ability to communicate complex concepts.

Responsibilities

• Lead a team of 7-12 analysts focused on background checks and security clearances.
• Optimize team performance and resolve complex customer experience challenges.

Skills

Analytics

Customer Service

HR policies

HRIS (Human Resource Information System)

Human Resources Operations

Process Improvement

Education

Bachelor's degree

Tools

Microsoft Office Suite

HCM

Oracle Cloud applications

Job description

Manager, HR Services- Background Checks Process Team

Rocklin, CA, United States

Hot Job

• Job Identification 270794
• Job Category Human Resources
• Posting Date 04/30/2025, 05:13 PM
• Role People Manager
• Job Type Regular Employee
• Does this position require a security clearance? No
• Years 6 to 10+ years
• Additional Info Visa / work permit sponsorship is not available for this position
• Applicants are required to read, write, and speak the following languages English

Job Description

Are you looking for a challenging opportunity to lead a dedicated Services team? Come join us! Oracle is a great place to work!

This role is located in Rocklin, CA. The team is hybrid and are in-office Tuesday-Thursday. Only local candidates are being considered at this time.

In this role, you will be responsiblefor leading a dedicated Human Resources Operations and Services team foucsed on employee background checks and security clearances.

Candidates with experience leading background check teams and HR Operations teams are highly encouraged to apply.

This is a key role in Human Resources, leading transformation of process and system solutions to improve the customer support experience and operational efficiencies. You will guide your team to analyze complex, confidential, and time sensitive data. You will lead them to identify system problem trends, and seeking opportunities for process and system improvement. You will need to collaborate across multiple business functions, as well as globally to ensure team success and premier results. Other primary responsibilities will include being a global process owner for one or more functions you own, developing executive analytics packages, presentations and updates, leading regional and global projects, and championing customer service methods across the organization. You will have the opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services.

#LI-VC7

Responsibilities

• Your have extensive knowledge conducting thorough background checks on new hires and for security clearances.
• You will establish strategic goals by gathering pertinent business standards
• You will lead a team of 7-12 analysts and must have previous management experience
• You will foster teamwork, coach and provide effective feedback
• You will dig in, analyze and help your team resolve complex customer experience challenges
• You will lead and optimize team performance, results and efficiencies
• You will be a functional partner and may lead projects of high complexity, impact, and visibility
• You will be a global or regional process owner across multiple specialized functional areas
• You will lead complex process improvement ideas and innovation
• You will assist others using specialized expertise
• You will negotiate and build strong relationships with senior internal and external collaborators and partners
• You will influence to achieve cross functional, transformative results
• You will perform work across the organization to achieve strategic goals
• You are motivated and energized by leading a dedicated team, resolving conflict and making critical business decisions

Preferred Qualifications:

• You thrive in fast-paced, high stakes and change-driven environments
• Must have extensive experience leading background check teams and establishing clear processes for background check processing.
• You are extraordinary at leading change and motivating teams through transformation
• You are fluent in industry standard methodologies and know how to use these to achieve premier results
• You are passionate about leading and driving processes improvement and innovation
• You are motivated by collaborating with team members to create efficiencies with the customer in mind
• You get energized byproblemsolving,thinking critically and diving into data to drive performance and customer satisfaction
• Youhaveahighattentiontodetailandthepatience to support your team inidentifying and addressingdatatrends
• You have strong client facing skills with a flexible communication style and the ability to communicate complex concepts and analytics in a structured manner
• You have the ability to multitask and are highly organized
• You are extraordinary at prioritizing to achieve maximum results
• Youbelievethatnojobsaretoobig;noproblems aretoocomplex
• You are an authority at handling capacity and know how to flex your team to meet the changing needs of the organization
• You are an experienced professional with multiple areas of specialization
• You know how to motivate and contribute through others to achieve results
• You are an expert at articulating problems to others, and love to collaborate across teams to efficiently to solve the problem
• You exercise judgement and eye for business in selecting different methods for obtaining solutions
• You are comfortable with full Microsoft office suite, HCM, and other Oracle Cloud application
• 8+ years of experience
• Bachelor's degree required

Oracle has great benefits and a terrific culture

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Required Skills

Analytics Customer Service Manager HR policies HRIS (Human Resource Information System) Human Resources Operations Process Improvement

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