Manager, Health Information

Providence Community Health Centers; Warwick (RI); On-site; USD 80,000 - 105,000; Full time

Job summary

Providence Community Health Centers in Warwick, RI seeks a Manager of Health Information to lead the HIM department, ensuring accurate, complete patient records to support care, billing, and quality improvement while maintaining compliance with state and federal laws.

This role manages staff, policies, scanning, releases of information, and liaison with vendors, ensuring secure storage of records in paper and electronic formats and continuous process improvements.

Qualifications

• Two-year Health Information program or equivalent experience (≈4 years) in Health Information required.
• Knowledge of Rhode Island state and federal laws and HIPAA privacy regulations regarding release of information.
• Analytical abilities and good judgment under pressure.
• Excellent verbal and written communication skills.
• Medical terminology required.
• Presentation skills preferred.
• Proficient computer skills including an electronic health record, Windows applications and Microsoft.

Responsibilities

• Manages all activities and functions of the HIM department.
• Plans and prioritizes to meet deadlines and departmental goals.
• Develops and provides periodic in-services and educational sessions to other departments.
• Assists in uploading of digital faxes, scanning, sorting mail, and lab reconciliations.
• Participates in committees and supports health information management systems and medical record keeping processes.
• Supervises and coordinates the HIM staff and resources.
• Identifies operational problems and facilitates solutions with staff.
• Receives and reviews subpoenas/court orders for health records and notifies the Risk/HIPAA Privacy Officer.
• Conducts follow-up record reviews to clarify chart audits.
• Serves as liaison to Gorwood Systems, Inc. or other vendors; coordinates storage and retrieval of records.

Skills

Health Information Mgmt

Leadership

Communication

HIPAA Privacy

Medical terminology

Education

Two-year Health Information program

Tools

Electronic Health Record

Windows & MS Office

Job description

Overview:

Under the supervision and direction of the Risk and HIPAA Privacy Officer, the Manager of Health Information is responsible for the management of the Health Information Management (HIM) department operations, its functions and activities (i.e., scanning, audits, record retention and destruction, release of information, etc.), implementing effective policies and procedures, and monitoring of HIM activities to assure that all processes are value added and completed in an error-free, quality fashion. In addition, this role is responsible for managing and securing patient records in compliance with Rhode Island State and federal law for paper and electronic storage of patient information. The Manager, Health Information ensures that patient records are accurate and complete to facilitate patient care, billing, and quality improvement.

Essential Duties & Responsibilities:

Management

• Manages all the activities and functions of the HIM department.


• Plans and prioritizes in accordance with departmental goals, turnaround time standards, objectives, etc., so that deadlines are met.


• Develops and provides periodic in-services and educational sessions of HIM related topics to other departments.


• Assists in the uploading of digital faxes, scanning, sorting mail, and lab reconciliations.


• Participates in committees and meetings as appropriate or assigned. Plans, implements and supports proficient health information management systems and medical record keeping processes.


• Supervises and coordinates the HIM staff and their associated functions and manages resources/projects effectively.


• Identifies and evaluates operational problems, troubleshoots and facilitates suitable solutions with staff.


• Receives and reviews subpoenas and court orders for health records and checks for validity and notifies the Risk and HIPAA Privacy Officer prior to records being released.


• Conducts follow-up record reviews to ensure points of clarification regarding chart audits are satisfied.


• Serves as a liaison to Gorwood Systems, Inc. or other support vendors; coordinates storage and retrieval of health records, clinical logs and other PCHC records and electronic media held in storage.

Qualifications/Education

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Completion of a two-year program in Health Information or equivalent experience typically acquired by four years previous experience working in Health Information required. Knowledge of Rhode Island State and federal laws and HIPAA Privacy regulations regarding release of information required.


• Analytical abilities and good judgment necessary to evaluate, often under pressure, the legal rights of requesting parties.


• Excellent verbal and written communication skills.


• Medical terminology required.


• Presentation skills preferred.


• Proficient computer skills are required including working with an electronic health record, windows applications and Microsoft.

Experience

A minimum of 5 years’ experience in a healthcare organization, to include demonstrated leadership, preferably in a patient-centered or community health center environment. Familiarity with operational, financial, quality improvement and privacy regulations is a must.