Manager, HCP Promotions

AbbVie Inc.; Irvine, Lake Forest (CA, CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan

Long-term incentive programs

Job summary

AbbVie Inc. is seeking an experienced HCP Promotions Manager to lead promotions for non-Facial brands such as SkinMedica, DiamondGlow, Latisse, CoolSculpting and Natrelle. You will partner with Brand Marketing, Finance, Analytics and cross-functional teams to translate strategy into field execution.

The role emphasizes data-driven testing, budget management, and training of Customer Service and Sales teams, with a strong ROI focus and timely delivery.

Qualifications

• Bachelor’s degree in marketing or related field.
• 5+ years in sales, marketing, and/or project management.
• Strong understanding of field sales operations and training.
• Experience supporting customer configuration in Allē and Allergan Partner Privileges.
• Strong analytics measurement and sales effectiveness.
• Ability to collaborate with focus on ROI.

Responsibilities

• Lead creation and management of HCP promotions for non-Facial brands.
• Partner with Brand Marketing, Finance, Analytics to plan campaigns.
• Manage promo exceptions and escalations.
• Collaborate across MLRC, Engineering, Master Data, Pricing, and Customer Service Ops.
• Support allowance forecasting and budget planning with Finance.
• Document approvals, promotion details, and post-launch performance.
• Provide training materials for Customer Service and lead training sessions.

Skills

Promotions leadership

Cross-functional collaboration

Project management

Analytics & ROI focus

Communication

PowerPoint & Excel

Education

Bachelor’s degree in marketing

Tools

SAP S/4HANA

Moxie

Veeva Vault

Power BI

Allē

Job description

About AbbVie

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/ . Follow Allergan Aesthetics on LinkedIn.

The HCP Promotions Manager plays a key role in driving impactful healthcare professional (HCP) promotional programs across AbbVie’s non-Facial brands, including SkinMedica, DiamondGlow, Latisse, CoolSculpting, and Natrelle. This role partners closely with Brand Marketing, Finance, Business Technology, Analytics, and cross-functional collaborators to bring promotional strategy to life in a way that supports business growth, field execution, and seamless customer experience.

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

Key Responsibilities

• Lead the creation and management of HCP promotions within Allē Admin or Direct for non-Facial brands, including SkinMedica, DiamondGlow, Latisse, CoolSculpting, and Natrelle.
• Partner with Brand Marketing, Finance, Business Technology, Analytics, and other internal stakeholders to plan and execute promotional campaigns.
• Manage Alle In-office Rebate promo exceptions and escalations through the Source of Truth Teams platform.
• Collaborate with internal partners across MLRC, Engineering, Master Data, Pricing, Business Analytics, and Customer Service Operations.
• Support allowance forecasting and budget planning in partnership with Finance.
• Document approvals, promotion details, and post-launch performance to support transparency and continuous improvement.
• Apply a test-and-learn mindset by leveraging data to evaluate results and inform future promotional strategies.
• Serve as a primary point of contact for Call Center and Sales teams regarding promotional plans and execution.
• Develop FAQs, work instructions, and training materials for Customer Service, and lead training sessions as needed.
• Provide clear, actionable directions for sales teams to support in-office execution.
• Partner with Brand teams to support collateral needs and field sales communications.
• Anticipate platform and analytics needs across stakeholder groups and recommend forward-looking solutions.
• Ensure MADI reporting is tailored to meet the needs of each salesforce and aligned to future business needs.
• Partner with Analytics to ensure PRISM dashboards effectively track promo performance.
• Prioritize and manage projects to ensure delivery on time and within budget, with close attention to sales close dates and quarterly objectives.
• Work with Data Science and Analytics teams to ensure timely, accurate reporting that supports decision‑making.

Minimum Requirements

• Education and Experience
• Bachelor’s degree in marketing or a related field.
• 5+ years of experience in sales, marketing, and/or project management.
• Strong understanding of field sales organizations, operations, and training.
• Experience supporting customer configuration in office tools such as Allē and Allergan Partner Privileges.
• Strong understanding of analytics measurement and sales effectiveness.
• Demonstrated ability to collaborate effectively with a strong focus on partnership and ROI.
• Prior experience with SAP S/4HANA, customer operations, sales operations, and related platforms such as MADI and Moxie.
• Prior experience with Direct (formerly Allergan Direct).
• Ability to create simple, effective solutions that support sales and ROI goals.
• Proficiency in PowerPoint and Excel.

Essential Skills and Abilities

• Exhibits:
• Exceptional interpersonal skills and the ability to influence without authority.
• Strong communication skills across all levels of the organization, including peers, sales teams, and executive leadership.
• Entrepreneurial mindset with a proactive, solution‑oriented approach.
• Strong project management skills and the ability to prioritize effectively.
• Strong presentation and storytelling skills.
• SAP knowledge related to promo SKU creation, invoicing, test order validation, reporting preferred.
• Background on Veeva Vault review process.
• Ability to Work:
• In a complex, fast‑paced, cross‑functional environment.
• Independently with strong ownership and accountability.
• Manage and prioritize multiple responsibilities, issues, and deadlines.
• Manage budgets with an understanding of allowance impact.
• Work effectively with multiple BT partners, Master Data, Finance, Customer Service Ops, Warehouse/Distribution Centers, and field sales.
• Focus on results while acting with integrity.
• Anticipate and mitigate risks by identifying issues early and implementing effective solutions.
• Demonstrates:
• Deep understanding of marketplace needs and the impact of programs and projects across multiple stakeholders.
• Proficiency in various systems/platforms including Direct (formerly Allergan Direct), Moxie, SAP, Veeva Vault, Snowflake, and Power BI.
• Knowledge and understanding of Allergan Aesthetics field sales territory alignments and account tier levels.
• Strong project management skills from promotion planning through launch.
• Critical thinking and a solution‑oriented mindset.
• Ability to anticipate risks, navigate challenges, and deliver sustainable, business‑driven solutions.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html