Manager, Hardware Sustaining Engineering

Hewlett Packard Enterprise Development LP; Sunnyvale (CA); On-site; USD 154,000 - 311,000; Full time

Job summary

Hewlett Packard Enterprise in Sunnyvale, CA, is seeking a Manager of Hardware Sustaining Engineering to lead a team of 4-6 engineers, drive RCCA initiatives, and ensure product quality across hardware platforms.

You will mentor engineers, collaborate with Supply Chain, Manufacturing, and ODM partners, and present to customers and executives. Onsite role with opportunities for impact across NPIs and sustaining programs.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science or equivalent.
• Experience in a hardware design or failure analysis role including 3+ years leading and managing a hardware engineering team.
• Coaching, team building and supporting career growth of team members.
• Experience in high-speed digital hardware design, test and de-bug.
• Expertise in hardware quality, failure analysis, RCCA.
• Demonstrated success in managing multiple concurrent programs and priorities and delivering results on schedule.
• Ability to interact and collaborate effectively with cross functional teams across multiple geographies.
• Excellent verbal and written communication skills and experience communicating with executive leadership and major customers.

Responsibilities

• Provide direct leadership for a team of 4 - 6 hardware sustaining engineers.
• Coach and mentor team members for high performance and career growth.
• Manage multiple concurrent failure analysis and design change projects.
• Manage priorities, allocate resources, track progress and drive to closure on schedule.
• Engage with customers and support teams to review, investigate and resolve customer escalations related to HPE networking hardware.
• Author RCCA (Root cause / Corrective Action) and other hardware quality related reports.
• Present on RCCA and other HW Quality topics to customers and HPE stakeholders.
• Drive proactive quality improvement in new products and NPI processes through closed loop corrective actions and feedback into design teams.
• Collaborate with Supply Chain and Component Engineering to address component EOL (end-of-life) replacement, second source, and value engineering priorities.
• Collaborate with Manufacturing, CM (Contract Manufacturing) and ODM teams to resolve critical issues seen in manufacturing and ensure production hardware quality.
• Track team performance through regular engagement, one-on-one's and OKRs.

Skills

Leadership

Coaching

Project management

Customer engagement

RCCA

Quality reporting

Presentations

Cross-functional collaboration

OKRs

Education

Bachelor's degree in Electrical Engineering, Computer Science or equivalent

Job description

Hewlett Packard Enterprise

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Opening – Manager, Hardware Sustaining Engineering

This role has been designed as Onsite with an expectation that you will primarily work from an HPE office.

Responsibilities

• Provide direct and ongoing leadership for a team of 4 - 6 hardware sustaining engineers.
• Coach and mentor team members for high performance and career growth.
• Manage multiple concurrent failure analysis and design change projects.
• Manage priorities, allocate resources, track progress and drive to closure on schedule.
• Engage with customers and support teams to review, investigate and resolve customer escalations related to HPE networking hardware.
• Author RCCA (Root cause / Corrective Action) and other hardware quality related reports.
• Present on RCCA and other HW Quality topics to customers and HPE stakeholders.
• Drive proactive quality improvement in new products and NPI processes through closed loop corrective actions and feedback into design teams.
• Collaborate with Supply Chain and Component Engineering to address component EOL (end-of-life) replacement, second source, and value engineering priorities.
• Collaborate with Manufacturing, CM (Contract Manufacturing) and ODM teams to resolve critical issues seen in manufacturing and ensure production hardware quality.
• Track team performance through regular engagement, one-on-one's and OKRs.

Minimum Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science or equivalent.
• Experience in a hardware design or failure analysis role including 3+ years leading and managing a hardware engineering team.
• Skilled in coaching, team building and supporting career growth of team members.
• Experience in high-speed digital hardware design, test and de-bug.
• Expertise in hardware quality, failure analysis, root-cause/corrective action (RCCA).
• Demonstrated success in managing multiple concurrent programs and priorities and delivering results on schedule.
• Ability to interact and collaborate effectively with cross functional teams across multiple geographies.
• Excellent verbal and written communication skills and experience communicating with executive leadership and major customers.

Preferred Qualifications

• Master’s Degree in Electrical Engineering, Computer Science or equivalent.
• 5 years or more in a team manager role with direct reports.
• Strong customer focus, and ability to act as "voice of customer" in driving HW quality, reliability and serviceability goals.
• Familiar with schematic and FPGA design, PCB layout, and manufacturing processes flow.
• Experience working with CM and ODM partners across the world to investigate and remediate HW quality issues.
• Skilled at compiling and analyzing data, working with quality metrics, dashboards (Tableau) and OKRs.
• Familiarity with networking hardware components, interfaces, and systems.
• Ability to review system level test plans and test results and distill down to hardware specifics.
• Experience with product-lifecycle change management tools such as Agile PLM.

Salary

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 153,500 - 291,500 in Massachusetts // 153,500 - 310,500 in California The listed salary range reflects base salary. Variable incentives may also be offered.

What We Can Offer You

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Equal Employment Opportunity

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement E-Verify (US & PR only). HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Disclosure of Sensitive Personal Data

Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.

Company Culture

Hewlett Packard Enterprise is a global technology leader advancing the way people live and work. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Industry Leadership

HPE technology innovation fosters business transformation. We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Many rely on a combination of secure, cloud-enabled, mobile-friendly infrastructure. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

Business Conduct

The Hewlett Packard Enterprise Standards of Business Conduct embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors.