Manager, GTM Intelligence

OpenKrill; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Brightwheel seeks an AI-native GTM strategic operator to join our Sales Ops team. You will design scalable processes, translate analytics into action, and partner with Sales leadership to operationalize initiatives across US time zones.

You have 5–7 years in Sales Ops or GTM Ops in high-growth SaaS, deep analytics with Redshift/Snowflake, and strong Salesforce expertise to automate workflows and improve pipeline velocity.

Qualifications

• 5–7 years of experience in Sales Ops, Rev Ops, GTM Ops, or a related function.
• Strategic partner to senior Sales leaders and translate insights into action.
• Strong analytics and modeling skills with data warehousing experience (Redshift/Snowflake).
• Solid knowledge of Salesforce and related cadence and reporting capabilities.

Responsibilities

• Partner with Sales leadership to operationalize initiatives and drive execution.
• Identify GTM efficiency opportunities to improve pipeline quality and velocity.
• Build repeatable views of sales performance across pipeline and growth initiatives.
• Design AI-driven analytical workflows that run with minimal manual intervention.
• Present insights in executive forums with clear narratives and recommendations.

Skills

Sales Ops

GTM Ops

Analytics

Salesforce

AI fluency

Leadership partnership

Tools

Redshift

Snowflake

LeanData

ChiliPiper

Job description

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company https://www.forbes.com/lists/cloud100/a, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles https://mybrightwheel.com/about/ in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who You Are

You're an AI-native GTM strategic operator who thrives in fast-paced, dynamic environments. You think in systems and frameworks – designing scalable processes that evolve with the business while balancing strategic foresight with operational rigor.

You’ve spent time within high-growth or startup environments, and understand what it takes to scale amid ambiguity. You’re equally comfortable in the weeds as you are presenting to senior leadership – translating analytics into insights, driving alignment across teams, and moving quickly from strategy to action.

You are relentlessly curious, embrace continuous improvement, and leverage AI tools to automate, analyze, and accelerate decision-making. You move fast, think critically, and take ownership from start to finish – embodying brightwheel’s leadership principles.

What You'll Do

• Partner with Sales leadership to ensure initiatives are operationalized and executed effectively.
• Identify structural GTM efficiency opportunities to improve pipeline quality, deal velocity, coverage, efficiency, and predictability across our sales motions.
• Build repeatable views of our sales performance across pipeline, conversion, coverage, capacity, productivity, attainment, and key growth initiatives.
• Build AI-driven analytical workflows – automated closed-loss analysis, Gong transcript classification, distribution QA, account segmentation – that run without manual intervention.
• Design and implement scalable processes and playbooks that support our sales motions — from lead routing and scoring to rep workflow, with alerting and monitoring frameworks so the system detects its own failures.
• Present in WBRs, MBRs, and exec forums, translating complex data into clear narratives, insights, and recommendations for senior stakeholders.

What You Bring

• Experience: 5–7 years of experience in Sales Ops, Rev Ops, GTM Ops, GTM Engineering, or a comparable function, ideally in a high-growth SaaS environment.
• Leadership partnership: Proven ability to be a strategic thought partner to senior Sales leaders and translate insights into action.
• Analytics: Exceptional analytical and modeling skills, and hands‑on experience with Redshift, Snowflake, or equivalent data warehouse.
• Systems: You have solid working knowledge of Salesforce capabilities and best practices – including building flows, validation rules, cadences, and reports – and production ownership of lead routing and distribution tooling (LeanData, ChiliPiper, or similar).
• Demonstrated AI fluency: you've built end-to‑end automated workflows, not just used AI to assist manual work. You should be able to describe something you've built that runs without you.
• Business judgment: Strong instincts for balancing operational rigor, governance, and speed, with the ability to distinguish symptoms from root causes.
• Program management chops: you've owned multi-stakeholder projects end‑to‑end — scoped them, managed the timeline, resolved blockers, and delivered. You don't need a PM to stay on track.
• Influence: Clear, confident communicator who can influence across Sales, Marketing, Customer Support, Finance, GTM Operations, Revenue Systems, and Data without direct authority.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.