Manager, Group Sales D.C. United and DC Power Ticket Sales

D.C. United; Washington (District of Columbia); Presencial; USD 60.000 - 100.000; Tempo integral

Resumo da vaga

D.C. United is hiring a Manager of Group Sales and DC Power Ticket Sales Manager to ignite ticket sales revenue growth for both D.C. United and DC Power.

You will lead a three-person DC Power team, drive new business and retention, and balance personal sales with staff development and operational leadership. The role requires a proven people leader who excels at coaching entry-level and early-career sales professionals to exceed goals while building a high‑performance culture.

Qualificações

• Bachelor’s degree required.
• 3-4 years of successful ticket sales experience in professional sports.
• Preferred 1-2 years of leadership, mentoring, or management experience.
• Demonstrated history of achieving revenue goals while coaching others to achieve or exceed performance expectations.
• Experience hiring, onboarding, training, or mentoring sales professionals preferred.

Responsabilidades

• Lead and energize a high-performing DC Power team, driving new business and retention while fostering culture of accountability, creativity, and results.
• Own and grow a personal book of business by generating revenue, closing impactful group deals, and modeling top‑tier customer service.
• Hit Weekly KPIs that include 200 calls and 4 meetings executed per week.
• Inspire and elevate the team through consistent coaching, performance check‑ins and clear revenue and activity targets.
• Deliver impactful weekly training and ongoing skill development to help every representative to exceed their goals.
• Collaborate with ticket sales leadership to execute strategic initiatives and maintain alignment, innovation, and a unified approach to ticket sales success.
• Contribute to annual and seasonal planning by providing insights that shape DC Power’s vision and long‑term growth.
• Provide timely weekly reporting on sales, pipeline, activity and team progress to the Director of Group Sales.
• Support additional responsibilities and special projects assigned by the Director of Group Sales to help elevate the department.
• Conduct weekly one‑on‑one coaching sessions focused on skill development, pipeline management, career growth, and accountability.
• Recruit, onboard, and develop sales representatives while creating individualized development plans and measurable performance goals.
• Foster a culture of trust, recognition, continuous improvement, and professional growth that improves employee engagement and retention.

Conhecimentos

Leadership

Coaching

Group sales

Relationship building

Forecasting

Pipeline management

Time management

Formação

Bachelor’s degree

Descrição da vaga

Job Summary

The Manager Group Sales and DC Power Ticket Sales Manager will ignite ticket sales revenue growth for D.C. United and DC Power by driving both new business and retention initiatives while leading a high-performing team of three DC Power representatives. This role requires a proven people leader who is passionate about developing talent, growing women’s sports, and building a high-performance culture. The ideal candidate has a track record of coaching entry-level and early-career sales professionals to exceed goals while balancing personal sales production, staff development, and operational leadership. Strong organizational and time-management skills are essential.

The Manager Group Sales and DC Power Ticket Sales Manager will ignite ticket sales revenue growth for D.C. United and DC Power by driving both new business and retention initiatives while leading a high-performing team of three DC Power representatives. This role requires a proven people leader who is passionate about developing talent, growing women’s sports, and building a high-performance culture. The ideal candidate has a track record of coaching entry-level and early-career sales professionals to exceed goals while balancing personal sales production, staff development, and operational leadership. Strong organizational and time-management skills are essential.

In addition to coaching the team, the manager will carry a personal sales quota for D.C. United and DC Power matches—leveraging deep group sales expertise, strong relationship‑building instincts, and a proven track record in sports ticketing to deliver exceptional customer service while gaining hands‑on leadership experience.

Essential Functions, Duties And Responsibilities

• Lead and energize a high-performing DC Power team, driving new business and retention while fostering culture of accountability, creativity, and results
• Own and grow a personal book of business by generating revenue, closing impactful group deals, and modeling top‑tier customer service
• Hit Weekly KPIs that include 200 calls and 4 meetings executed per week
• Inspire and elevate the team through consistent coaching, performance check‑ins and clear revenue and activity targets that drive excellence
• Deliver impactful weekly training and ongoing skill development to help every representative to exceed their goals
• Collaborate with ticket sales leadership to execute strategic initiatives and maintain alignment, innovation, and a unified approach to ticket sales success
• Contribute to annual and seasonal planning by providing insights that shape DC Power’s vision and long‑term growth
• Provide timely weekly reporting on sales, pipeline, activity and team progress to the Director of Group Sales
• Support additional responsibilities and special projects assigned by the Director of Group Sales to help elevate the department
• Conduct weekly one‑on‑one coaching sessions focused on skill development, pipeline management, career growth, and accountability
• Recruit, onboard, and develop sales representatives while creating individualized development plans and measurable performance goals
• Foster a culture of trust, recognition, continuous improvement, and professional growth that improves employee engagement and retention
• Demonstrate exceptional organizational and time‑management skills by effectively balancing personal sales goals, staff development, reporting responsibilities, hiring efforts, and cross‑functional initiatives
• Maintain a disciplined approach to pipeline management, forecasting, follow‑up execution, and team accountability.

Requirements

• Bachelor’s degree
• Minimum of 3-4 years of successful ticket sales experience in professional sports
• Preferred 1-2 years of leadership, mentoring, or management experience
• Demonstrated history of achieving revenue goals while coaching others to achieve or exceed performance expectations.
• Experience hiring, onboarding, training, or mentoring sales professionals preferred.

Supervisory Responsibilities

• Oversee a team of three DC Power Sales Reps

SCHEDULE

• 8:30am- 5:30pm EST
• Ability to work flexible hours including evenings, weekends, and holidays based on the season schedules.

D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup.

D.C. United will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

D.C. United is an equal opportunity employer (EOE). D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.

Total compensation ranges from $60,000 to $100,000 per year based on production.