Manager, Group Sales

Hilton; Pierre (SD); Remote; USD 70,000 - 100,000; Full time

Job summary

Join a leading global hospitality company as a USA Outbound Group Sales Manager. In this dynamic role, you'll drive sales and revenue management initiatives while collaborating with various teams to enhance customer relationships. With a focus on luxury hotel sales, you'll engage in prospecting, negotiations, and strategic planning to secure new business and retain existing clients. This is a fantastic opportunity to make a significant impact in a supportive, innovative environment that prioritizes the wellbeing of its team members. If you're passionate about sales and thrive in a collaborative setting, this role is perfect for you.

Benefits

Go Hilton travel program

Employee stock purchase program (ESPP)

Paid parental leave

Mental health resources

Paid Time Off (PTO)

Qualifications

• 5+ years of experience in Hotel Group Sales, especially luxury.
• Strong negotiation skills and customer management experience.

Responsibilities

• Engage with clients to retain and secure new business.
• Negotiate contracts and manage customer specifications.
• Develop market strategies and analyze trends for revenue maximization.

Skills

Hotel Group Sales

Negotiation Skills

Customer Relationship Management

Market Analysis

Bilingual (English and Spanish)

Education

Bachelor's Degree

Tools

Delphi FDC

Job description

***The location for this position is virtual/remote***

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a USA Outbound Group Sales Manager - WALDORF ASTORIA RIVIERA MAYA, you will support areas that are core to Hilton's "commercial engine" and are vital for Hilton's profitable growth. Reporting to the Director of Group Sales on property, you will work on projects to retain existing clients and secure new Group Sales business for the hotel.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members through programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Employee stock purchase program (ESPP) - purchase Hilton shares at a 15% discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about our benefits here

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities at every stage of a Team Member’s career, both in hotels and across corporate levels.

***Available benefits may vary depending on employment terms and conditions.***

HOW YOU WILL MAKE AN IMPACT

Your role is vital, and here are some of the fundamental duties that make your work unique:

What your day-to-day will be like:

Customer and Account Management:

• Engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business.
• Develop and execute plans for outside sales calls, industry tradeshows, and customer events.
• Create and communicate monthly, quarterly, and annual business plans for designated markets.
• Maintain a pipeline of opportunities aligned with business objectives.
• Represent the hotel in customer interactions, including proposals and contracts.
• Conduct site inspections tailored to customer needs.
• Manage customer specifications and update account information in Delphi FDC system.

Prospecting:

• Research and generate new leads through database research and proactive sales efforts.
• Develop plans to increase market share from competitors.
• Engage in outside sales to uncover needs, build relationships, and win new business.

Negotiations:

• Negotiate contracts and agreements with customers and intermediaries.
• Provide solutions that meet hotel financial goals and strengthen customer relationships.
• Coordinate with Hilton Worldwide Sales and Legal teams for contracts.

Collaboration:

You will work with in-house hotel-based sales teams, including Group Sales Executives, ADOS, Catering Directors, and others, as well as regional teams like Directors of Sales and Area VPs.

Projects:

• Attend industry events and tradeshows worldwide; a valid passport is required.
• Develop market segment strategies and foster new customer relationships.
• Analyze market trends and implement marketing initiatives to maximize revenue.

WHY YOU'LL BE A GREAT FIT

Minimum qualifications:

• Five (5) years of experience in Hotel Group Sales.
• Three (3) years specifically in luxury Hotel Group Sales.
• Willingness to travel up to 40% internationally.

Preferred qualifications:

• Bi-lingual in English and Spanish.
• Bachelor's Degree.

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of brands. We are dedicated to creating a welcoming environment and have been recognized among the World’s Best Workplaces. Learn more on our Careers blog and Instagram.

We are committed to equal employment opportunity and provide reasonable accommodations for persons with disabilities. For assistance, contact us here.

Our comprehensive benefits include health coverage, stock purchase plans, paid time off, parental leave, holidays, and more. The salary range for this role is $70,000 - $100,000, based on experience and location. Eligible for participation in our incentive plan.

#LI-REMOTE

**Job:** Sales and Marketing

**Title:** Manager, Group Sales

**Location:** Remote

**Requisition ID:** COR0155Q

**EOE/AA/Disabled/Veterans**