Manager, Group Sales

Hilton; Los Angeles (CA); Remote; USD 70,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Manager in Group Sales, where you will play a key role in driving revenue growth and client retention. This remote position offers the opportunity to collaborate with diverse teams and engage in proactive sales efforts. You will develop strategies to increase market share, negotiate contracts, and represent the hotel in all sales interactions. With a focus on professional development and a commitment to employee wellbeing, this role is perfect for those passionate about hospitality and sales. Enjoy competitive benefits and the chance to make a significant impact in a globally recognized workplace.

Benefits

Go Hilton travel program

Employee stock purchase program (ESPP)

Paid parental leave

Mental health resources

Paid Time Off (PTO)

Qualifications

• 5 years of experience in Hotel Group Sales required.
• 3 years in luxury Hotel Group Sales preferred.

Responsibilities

• Engage with sales teams to retain and grow business.
• Negotiate contracts and agreements with clients.
• Develop market strategies to maximize revenue.

Skills

Hotel Group Sales

Customer Relationship Management

Negotiation Skills

Sales Strategy Development

Bilingual (English and Spanish)

Education

Bachelor's Degree

Tools

Delphi FDC

Job description

Join to apply for the Manager, Group Sales role at Hilton.

The location for this position is virtual/remote.

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a USA Outbound Group Sales Manager at Waldorf Astoria Riviera Maya, you will support core areas of Hilton's "commercial engine" and contribute to profitable growth. Reporting to the Director of Group Sales on property, you will work on projects to retain existing clients and secure new Group Sales business for the hotel.

How We Will Support You

Hilton is proud to support the mental and physical wellbeing of all Team Members through programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Employee stock purchase program (ESPP) at a 15% discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)

Learn more about our benefits.

At Hilton, every Team Member is a leader. We offer leadership development opportunities throughout your career journey at every level, both in hotels and across corporate.

How You Will Make An Impact

Your role is vital. Here are some of your fundamental duties:

Customer and Account Management

• Engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain and grow business.
• Develop and execute plans for outside sales calls, industry tradeshows, and customer events.
• Create and communicate business plans for designated markets.
• Maintain a pipeline of business opportunities aligned with hotel objectives.
• Represent the hotel in all sales interactions, including proposals and contracts.
• Conduct site inspections tailored to customer needs.
• Coordinate customer specifications via lead management systems, maintaining account information in Delphi FDC.

Prospecting

• Research and generate new leads through database research and proactive sales efforts.
• Develop strategies to increase market share from competitors.
• Engage in outside sales to uncover needs, build relationships, and secure new business.

Negotiations

• Negotiate contracts and agreements with customers and intermediaries.
• Provide solutions that meet hotel financial goals while strengthening customer relationships.
• Support the contracting process with Hilton Worldwide Sales and Legal teams as needed.

Collaboration

You will work with in-house hotel-based sales teams, catering, events, and regional teams including Directors of Sales and Area VPs.

Projects

• Attend industry events and tradeshows globally; a valid Passport is required.
• Develop market strategies based on hotel and market trends to maximize revenue.

Qualifications

• Five years of experience in Hotel Group Sales.
• Three years in luxury Hotel Group Sales.
• Willing to travel up to 40% internationally.

Preferred Skills

• Bi-lingual in English and Spanish.
• Bachelor's Degree.

Working at Hilton

Hilton is recognized as the #1 World's Best Workplace, with a diverse portfolio and a commitment to hospitality. We foster an inclusive culture and provide comprehensive benefits, including medical, dental, vision, life insurance, 401(k), paid time off, and travel discounts. The salary range for this role is $70,000 - $100,000, based on experience and location.