Manager, Global Production

New Era Cap Llc; Buffalo (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid parking

Employee discounts

Professional development

Job summary

New Era Cap LLC in Buffalo, NY is seeking a Manager, Global Production to lead the global production strategy and align cross‑functional teams for cost‑effective, timely product delivery. You will manage pre‑season and in‑season activities, coordinating with factories and internal teams to meet production targets.

Qualified candidates have 5–7 years in sourcing/production, a Bachelor's in Supply Chain Management, and strong ERP/MRP proficiency.

Qualifications

• Bachelor’s Degree in Supply Chain Management is required.
• 5–7 years of experience in sourcing, production, and manufacturing.
• On-site role located in Buffalo, NY; 0–5% travel may be involved.

Responsibilities

• Set, align, and communicate global production goals to the production team.
• Supervise Global Production Specialists and coordinate with global factories.
• Oversee order roll-ups, PO confirmations, and supplier communications.
• Monitor KPI targets and ensure on-time delivery and quality shipments.

Skills

Global production

ERP/MRP

Time management

Detail oriented

Problem solving

Education

Bachelor's Degree in Supply Chain Management

Tools

ERP/MRP systems

Job description

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Manager, Global Production

Full Time Manager Buffalo, NY [Corp HQ], Buffalo, NY, US

Salary Range: $70,000.00 To $90,000.00 Annually

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap’s Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on‑site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on‑site café, fitness center, and Flagship store.

The role of the Manager, Global Production is to execute the global production strategy for New Era. The Global Production Manager will work closely with the Global production Specialists and is responsible for effectively managing pre‑season and in‑season activities to the delivery of cost effective/quality products within the time and action calendar windows. The Manager of Global Production reports directly to the Sr. Manager of Global Production.

Responsibilities

• Work closely with Sr. Manager of Global Production; set, align, and communicate global production goals to Global Production Team
• Work closely with global factories, supervise Global Production Specialists, and hold weekly meetings with the Sr. Manager of Global Production to review capacity and shipment reports
• Oversee coordination of order roll‑ups, order placement and PO confirmation with global suppliers on all programs, stock, hot market and custom orders
• Proactively provide production/shipment updates to cross functional internal teams around key product launches and event dates
• Review delivery extension requests and manage exceptions that impact established time and action calendars and work with freight forwarders on strategic shipment options as needed
• Identify potential manufacturing issues during weekly production meetingswith vendors
• Lead Global Production Specialists to review weekly WIP reports and identify potential challenges
• Work closely with the Global Sourcing Team; make sure production tech packs and Sourcing alerts have been clearly reviewed with the sourcing team before purchase order issuance.
• Ensure that all KPI targets for New Era Global Production team are achieved by regular monitoring of the progress reports
• Collaborate with Planning/ Sourcing/Quality / Logistics / Distribution to ensure 98% on time delivery and quality shipments
• Work closely with Planning and Sourcing on product and raw material forecasts to ensure production timelines are attained on a consistent basis
• Ensure production goals are met in alignment with production plan, manage at least 98% ocean shipments for all offices
• Collaborate with IT to continuously improve processes related to order management and tracking
• Develop processes that improve service levels to customers
• Support responsible purchasing practices and collaborate with the Social Compliance team to protect the New Era brand and promote compliance with New Era’s Workplace Code of Conduct in the supply chain. Elevate potential issues that can impact responsible purchasing practices to the appropriate supervisory level
• Keep all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities

• Manage the global production function and experience in a global supply chain. Experience in the Asian market is a plus
• Establish credible relationships with suppliers, customers, and employees with proven results in obtaining on time delivery and quality shipments
• Understand the manufacturing and planning processes
• Understand the important role that this position plays in bringing improvements to the bottom line through excellent order executions and service
• Understand the technology direction of industry and industry capacity
• Time Management: Ability to organize and prioritize multiple projects
• Detail Oriented with strong follow through
• Demonstrate proactive problem solving
• Ability to react to change
• Solid working knowledge of ERP/MRP systems, quality, and supplier management
• Computer skills: proficiency in Microsoft applications, web-based applications

Education and Experience

• Bachelor’s Degree within Supply Chain Management or a related field required. Additional experience will be considered in lieu of degree
• Five (5) to Seven (7) years of experience within sourcing, production, & manufacturing

Travel Requirement

• The location for this position is 100% on‑site in Buffalo, NY
• 0% to 5%; domestic and/or global

The salary range for this posted position is $70,000 - $90,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

New Era Cap, LLC’s casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on‑site. We can't wait for you to experience all that our dynamic workplace has to offer!