Manager, Global Business Office

Lincoln Motor Company; Dearborn (MI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision, Rx coverage

Flexible family care days

Parental leave and back-up child care

Vehicle discount program

Tuition assistance

Employee resource groups

Paid time off for community service

Generous holidays

Additional vacation options

Job summary

Ford Motor Company seeks an experienced professional to support the FCSD Business Office, shaping narratives for growth across parts, service, and customer ownership. You will assist governance for the Vice President and leadership, produce executive-level reporting, and craft clear, compelling narratives backed by data.

The role demands strong communication, cross-functional collaboration, and the ability to translate detailed information into actionable insights, all within a hybrid

Qualifications

• Bachelor’s degree in business, data analytics & presentation, finance, economics, or related field.
• 5 years of progressive experience supporting senior leadership and influencing decision-making.
• Leadership experience—lead cross-functional work and manage senior stakeholder expectations.
• Excellent written and verbal communication for executive audiences; craft narratives.
• Advanced proficiency in Microsoft Office Suite, especially PowerPoint; SharePoint administration.

Responsibilities

• Support governance for FCSD and leadership team.
• Drive executive-level reporting and storytelling of progress.
• Influence decision-making by translating complex data into clear insights.

Skills

Executive reporting

Cross-functional leadership

Stakeholder management

Executive communication

PowerPoint

SharePoint

Big-picture thinking

Education

Bachelor's degree in business/related field

Master’s degree (MBA) preferred

Tools

PowerPoint

SharePoint

Job description

In this position...

We are seeking an experienced professional to serve within the FCSD Business Office, which supports governance for the Vice President of FCSD and the broader FCSD leadership team.
This is a high-profile opportunity to help shape the narrative of Ford’s Customer Service Division (FCSD) as we accelerate growth across parts, service, accessories, and the customer ownership experience. In this role, you will be close to the work that matters most—supporting FCSD’s strategic priorities, driving executive-level reporting, and helping tell the story of our progress with clarity, discipline, and impact.

You’ll have...

• Bachelor’s degree in business, data analytics & presentation, finance, economics, or a related field.
• 5 years of progressive experience with a proven track record of supporting senior leadership and influencing decision-making.
• Relevant leadership experience, with demonstrated ability to lead cross-functional work, manage senior stakeholder expectations, and deliver results in a complex business.
• Excellent written and verbal communication skills, with the ability to communicate effectively with executive-level audiences. Proven ability to craft compelling narratives, synthesize complex information, and tailor communications to different audiences.
• Advanced proficiency in Microsoft Office Suite (particularly PowerPoint for executive presentations and SharePoint for administration).
• Strong ability to translate detailed information into clear, concise, and actionable insights and see the big picture.
• Proactive and results-oriented, with a strong attention to detail and the ability to work independently and manage multiple priorities and deadlines in the same day or week.
• Ability to influence without authority and build strong working relationships with colleagues at all levels.

Even better, you may have...

• Master’s degree (MBA preferred).
• Prior experience in Finance, Chief of Staff, Business Office or FP&A related roles.
• Prior experience or strong working knowledge of automotive aftermarket business operations (parts, service, accessories, dealer-facing processes, or related performance metrics)
• Solid understanding of financial principles and concepts; Corporate presentations experience is a significant plus.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.