Manager, Global Business Office

Ford Model e U.S.; Dearborn (MI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

Paid holidays

Parental leave

Job summary

Ford Motor Company, in collaboration with the FCSD Business Office, seeks an experienced professional to support governance for the Vice President of FCSD and the leadership team. The role emphasizes shaping Ford’s FCSD narrative, delivering executive-level reporting, and driving growth across parts, service, and ownership experiences.

You will work hybrid, onsite four or more days per week, and contribute to cross-functional projects while maintaining a strong attention to detail and

Qualifications

• Bachelor's degree in business, data analytics & presentation, finance, economics, or a related field.
• 5 years of progressive experience supporting senior leadership and influencing decision-making.
• Leadership experience, with demonstrated ability to lead cross-functional work and manage senior stakeholders.

Responsibilities

• Support FCSD governance and executive-level reporting.
• Help tell the story of progress with clarity, discipline, and impact.
• Collaborate with cross-functional teams to drive results and align with strategic priorities.

Skills

Leadership experience

Executive communication

PowerPoint

SharePoint

Cross-functional

Stakeholder management

Analytical storytelling

Education

Bachelor's degree in business/related field

MBA preferred

Tools

Excel

SharePoint

PowerPoint

Job description

In this position...

We are seeking an experienced professional to serve within the FCSD Business Office, which supports governance for the Vice President of FCSD and the broader FCSD leadership team.
This is a high-profile opportunity to help shape the narrative of Ford’s Customer Service Division (FCSD) as we accelerate growth across parts, service, accessories, and the customer ownership experience. In this role, you will be close to the work that matters most—supporting FCSD’s strategic priorities, driving executive-level reporting, and helping tell the story of our progress with clarity, discipline, and impact.

You’ll have...

• Bachelor’s degree in business, data analytics & presentation, finance, economics, or a related field.
• 5 years of progressive experience with a proven track record of supporting senior leadership and influencing decision-making.
• Relevant leadership experience, with demonstrated ability to lead cross-functional work, manage senior stakeholder expectations, and deliver results in a complex business.
• Excellent written and verbal communication skills, with the ability to communicate effectively with executive-level audiences. Proven ability to craft compelling narratives, synthesize complex information, and tailor communications to different audiences.
• Advanced proficiency in Microsoft Office Suite (particularly PowerPoint for executive presentations and SharePoint for administration).
• Strong ability to translate detailed information into clear, concise, and actionable insights and see the big picture.
• Proactive and results-oriented, with a strong attention to detail and the ability to work independently and manage multiple priorities and deadlines in the same day or week.
• Ability to influence without authority and build strong working relationships with colleagues at all levels.

Even better, you may have...

• Master’s degree (MBA preferred).
• Prior experience in Finance, Chief of Staff, Business Office or FP&A related roles.
• Prior experience or strong working knowledge of automotive aftermarket business operations (parts, service, accessories, dealer-facing processes, or related performance metrics)
• Solid understanding of financial principles and concepts; Corporate presentations experience is a significant plus.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.