Manager Gateway Cargo Operations

Socket.dev; Miami (FL); On-site; USD 76,000 - 102,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employee assistance program

Paid time off

401K contributions

Job summary

Atlas Air Worldwide is seeking a Manager of Gateway Cargo Operations to oversee and optimize gateway cargo activities, ensuring safety, regulatory compliance and high-quality service across all customers.

You will lead budgeting, vendor management, and cross-functional collaboration with internal teams and external agencies to drive efficiency, performance and continuous improvement in cargo handling at the gateway.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Minimum of 7 years experience in airline operations.
• 5+ years in leadership or management roles within airline operations.

Responsibilities

• Oversee gateway cargo operations to ensure safety, regulatory compliance and performance.
• Manage vendor contracts and SLAs to meet service levels across gateway operations.
• Coordinate with airport authorities and internal teams to ensure seamless cargo handling and reporting.
• Monitor budgets and control costs within gateway operations while maintaining safety standards.
• Lead and mentor a diverse team to achieve corporate goals and safety targets.

Skills

Leadership

Budgeting

Communication

Customer/vendor relations

Problem solving

Education

Bachelor’s degree or equivalent experience

Job description

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

The Manager of Gateway Cargo Operations is responsible for overseeing and optimizing all aspects of gateway cargo operations to ensure compliance with safety, regulatory, and performance standards while delivering high-quality service to customers. This role ensures operational efficiency, vendor and equipment management, and alignment with corporate goals through effective leadership, budgeting, and collaboration with internal teams and external agencies.

Responsibilities

• Responsible for maintaining, supporting and improving the overall gateway operation to support all business units of the company.
• Responsible for gateway compliance of all safety regulations and requirements pertaining to the warehouse and personnel.
• Responsible for and provide oversight of all cargo operations through the gateway to include but not limited to import, cargo acceptance, export, and build up procedures.
• Ensure equipment in the gateway is operated safely and maintained appropriately.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations.
• Manages the Cargo operation to ensure that gateway and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
• Interact with customers and vendors to ensure proper training in company requirements and procedures.
• Monitors all gateway contracts to ensure all vendors are complying with all contract provisions and service level agreements.
• Monitors and evaluates work performance of vendors at the gateway.
• Interfaces with local airport authorities to ensure company compliance with all local policies. Ensures monthly reports are submitted to local airport authorities as required.
• Operates within the budget. Highly proficient in keeping costs of gateway operations at a minimum. Ensure all invoices are sent forward to be paid promptly.
• Ensure cargo scales are maintained and calibrated according to company and/or regulatory requirements.
• Perform additional duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience preferred
• Minimum of 7 years experience required; and a minimum of 5 years of extensive airline operational experience.
• Experience in B747/B777/B767 cargo operations preferred.
• Able to perform all aspects of Ground and Cargo Operations including Loadmaster, handling hazardous materials, warehouse operations, cargo build up, etc.
• Ability to organize and perform multiple assignments in a high stress environment.
• Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management.
• Proven ability to lead and manage the activities of a diverse work force.
• Skilled problem solver with leadership qualities.
• Must possess a valid Driver’s License and clean driving record
• Excellent communication, decision and management skills.
• Must be able to pass a TSA and US Customs background check.

Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship or employer immigration support either now or in the future.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.

Pay Range

$75,500 — $101,500 USD

At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.