Manager, Gas Operations

Liberty; Gainesville (GA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401k Plan with matching

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Health & Wellness programs

Discount and Perks program

Job summary

Liberty in Gainesville, GA is seeking a seasoned Operations Leader to direct daily natural gas operations, drive safety, efficiency, and regulatory compliance across the enterprise. You will partner with Engineering and support budgets, staffing, and performance metrics.

The role requires 10+ years in gas or utility operations, a related degree, and a proven track record in leading diverse teams, implementing process improvements, and ensuring OQ and safety standards are met.

Qualifications

• Bachelor's degree in engineering, business, operations management, or related discipline preferred.
• Minimum of 10 years of progressively responsible experience in natural gas or utility operations.
• Experience managing budgets, regulatory compliance, safety programs, and performance metrics.

Responsibilities

• Direct and oversee daily gas operations activities to ensure safe, reliable, and efficient service delivery.
• Develop, implement, and improve operational processes, documentation, and workflow management.
• Establish schedules and staffing plans to ensure adequate coverage and resource utilization.
• Monitor performance metrics and take corrective actions to achieve objectives.
• Collaborate with Engineering to identify system improvements and infrastructure upgrades.
• Lead, coach, and develop supervisors and operational personnel.
• Ensure all employees meet Operator Qualification, training, and compliance standards.
• Manage budgets, and support career development and payroll processes.
• Schedule and conduct quality assurance audits, ensure regulatory compliance and safety.

Skills

Leadership

Regulatory compliance

Safety management

Operational excellence

Strategic planning

Communication

Change management

Team development

Education

Bachelor's degree in engineering or related discipline

10+ years in gas/utility operations

Job description

Responsibilities

• Operational Leadership
  • Direct and oversee daily gas operations activities to ensure safe, reliable, and efficient service delivery.
  • Develop, implement, and continuously improve operational processes, procedures, and documentation to enhance efficiency, accountability, and workflow management.
  • Establish operational schedules and staffing plans to ensure adequate coverage and efficient resource utilization.
  • Monitor operational performance metrics and implement corrective actions as needed to achieve business objectives.
  • Collaborate with Engineering to identify, prioritize, and execute system improvements and infrastructure upgrades.
• Financial and Resource Management
  • Develop, manage, and monitor departmental budgets to ensure responsible stewardship of financial resources.
  • Identify and implement opportunities to improve productivity, reduce costs, enhance quality, and strengthen customer satisfaction and safety performance.
  • Optimize workforce deployment and resource allocation to support enterprise-wide operational requirements.
• Team Leadership and Workforce Development
  • Lead, coach, mentor, and develop supervisors and operational personnel to foster a high‑performance culture.
  • Evaluate staffing needs and proactively recruit, train, and develop qualified personnel.
  • Ensure all employees meet required Operator Qualification (OQ), training, certification, and compliance standards before independently performing assigned work.
  • Manage employee performance, conduct performance evaluations, and support career development planning.
  • Review and approve employee time reporting and payroll submissions in accordance with company procedures and deadlines.
• Safety, Compliance, and Quality Assurance
  • Ensure compliance with all applicable federal, state, and local regulations, company policies, and safety standards.
  • Schedule, monitor, and conduct quality assurance audits to verify system integrity, regulatory compliance, operational excellence, and customer safety.
  • Maintain readiness and lead emergency response activities, including incident command coordination and resource mobilization during emergencies, outages, and system pressure events.
  • Support enterprise‑wide initiatives to maintain the safe and reliable operation of the gas distribution system.
• Customer and Community Relations
  • Oversee customer issue resolution related to operational responsibilities, ensuring a high level of customer satisfaction.
  • Build and maintain productive relationships with developers, contractors, home builders, industrial customers, and economic development organizations to support customer growth and gas sales opportunities.
  • Represent the company with regulatory agencies, public officials, customers, and community stakeholders as appropriate.
  • Promote a positive corporate image through active participation in civic, professional, and industry organizations.
• Strategic Execution
  • Establish and drive operational goals aligned with departmental and enterprise strategies.
  • Serve as a change leader by developing, implementing, and successfully executing business initiatives and projects.
  • Partner with leadership teams to support strategic planning, operational excellence, and continuous improvement efforts.

Education and Experience

• High School Diploma or GED required.
• Utility trade certifications, licenses, or related technical credentials required or preferred based on operational area.
• Associate or bachelor’s degree in engineering, business, operations management, or a related discipline preferred.
• Minimum of 10 years of progressively responsible experience in natural gas operations, utility operations, or a related field.
• Demonstrated success leading, managing, and developing operational teams.
• Experience managing budgets, regulatory compliance requirements, safety programs, and operational performance metrics.
• Strong knowledge of natural gas distribution systems, construction and maintenance practices, emergency response processes, and applicable industry regulations.

Key Competencies

• Leadership and Team Development
• Operational Excellence
• Regulatory and Safety Compliance
• Emergency Response Management
• Financial Acumen
• Strategic Planning and Execution
• Customer Focus
• Change Management
• Process Improvement
• Communication and Stakeholder Management
• Workforce Planning and Resource Management

What We Offer

• Collaborative environment with a genuine flexible working policy
• 401k Plan with matching
• Share purchase/match plan
• Leadership Development Program
• Volunteer paid days off
• Employee Assistance Program
• Achievement fund
• Free parking
• Variety of Health & Wellness programs
• Discount and Perks program

Equal Opportunity Employer Statement

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives, and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.