Manager Full-Time

Horizon House, Inc.; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical & dental

9 paid holidays

Generous paid time off

Tuition reimbursement

Retirement savings plan

Transit benefit program

Advancement opportunities

Job summary

Horizon House, Inc. is seeking a Full-Time Program Manager for three Residential sites within the Behavioral Health Services Division. You will supervise daily client services operations, advocate for rehabilitation options, and ensure compliance with regulations and agency policies.

Responsibilities include coordinating daily operations, reviewing documentation, analyzing service delivery gaps, and evaluating referrals and placements, with supervision from the Director and training for staff.

Qualifications

• Bachelor's degree in Human Services/Social Sciences, Healthcare, or related field with 3–4 years of MH/MR or related field experience; 1–2 years supervisory experience.
• Very good communication skills and ability to work independently and as part of a team.
• Good organizational skills.

Responsibilities

• Coordinate and oversee daily Program operations to ensure a safe, healthy, and compliant environment.
• Coordinate and review program documentation, logs, and reports; submit special reports as assigned.
• Identify service delivery gaps and problems; develop action plans under Director guidance.
• Evaluate residential referrals and placements.

Skills

Communication

Teamwork

Organizational skills

Independent work

Education

B.A./B.S. in Human Services/Social Sciences/Healthcare or related field

Job description

We are currently seeking a Full-Time Program Manager for three Residential (3) sites for our Behavioral Health Services Division. Manage and supervise daily client services operations; advocate for individual rehabilitation, growth, and development options; implement rehabilitation service plans and recommend adjustments to established support systems; and ensure compliance with all applicable contract regulations and Agency policies and procedures. Receives general supervision from the assigned Director. Supervises and ensures training of the assigned Direct Care Staff and/or supervisory staff.

Other responsibilities, but not limited to;

• Coordinate and oversee the daily operations of the Program, to ensure a safe, secure, healthy, and pleasant environment in compliance with funding source and licensing requirements.
• Coordinate and review required program documentation, logs, and reports; ensure documentation is complete, accurate, and processed on a timely basis; submit special reports, as assigned.
• Participate in the analysis and identification of service delivery gaps, changes, and problems under the guidance of the Director and implement appropriate action plans.
• Participate in the evaluation of residential referrals and placements.

Qualifications:

• B.A./B.S. degree in Human Services/Social Sciences, Healthcare, or a related field, and 3-4 years of experience in the MH/MR or related field, at least 1-2 years of supervisory experience; or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.
• Very good communication skills.
• Ability to work independently and as part of a team.
• Good organizational skills.

Scope:

• Frequent talking and listening.
• Requires the ability to lift, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct intervention with clients.
• Must be available for local travel.
• Possess manual dexterity and fine motor skills.
• May require crisis intervention in emergencies.
• Possession of a valid driver's license.
• May be required to attend training to become a certified agency investigator. May conduct investigations and participate in the agency's on-call investigator rotation. This requires carrying a beeper and responding to investigation hotline calls during on-call beeper coverage.

Horizon House offers competitive compensation and a comprehensive benefit package including:

• medical & dental
• (9) nine paid holidays
• generous paid time off
• tuition reimbursement
• retirement savings plan
• voluntary tax sheltered annuity
• transit benefit program
• opportunities for advancement
• and more

Horizon House, Inc. is an Equal Opportunity Employer. #zrtm

Qualifications

Licenses & Certifications

Required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.