Manager, Frontline Recruitment

gategroup; Honolulu (HI); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Paid time off

401k, with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term disable

Voluntary life, accident, and hospital

Employee Assistance Program

Commuter benefits

Employee Discounts

Job summary

gategroup is seeking a Manager, Front Line Recruitment to lead hourly production recruitment across the Business Unit, aligning staffing with strategic objectives and ensuring compliance. You will drive strategy and establish baseline goals, partnering with staffing vendors and internal HR leaders to attract top talent.

The role requires a Bachelor’s degree, 7+ years in recruiting and at least 2 years of team leadership, ideally with transportation, hospitality, manufacturing or food service

Qualifications

• Bachelor's degree from four year college or university required.
• Minimum seven years of progressively responsible experience in recruiting related role(s).
• Minimum two years experience leading and managing teams.
• Experience recruiting in transportation, hospitality, manufacturing or food service environment highly desirable.

Responsibilities

• Manages the processes and productivity for hourly represented production recruitment across the Business Unit.
• Act as functional point of contact for staffing vendors to include both permanent and contingent vendors as well as other relevant business partnerships.
• Establishes baseline goals for front line recruitment efforts and regularly measures and is accountable for ROI.
• Guide Unit Recruitment team to meet and/or exceed established baseline goals.
• Implements strategies to identify and attract the best internal and external talent.
• H helps establish recruiting requirements by studying organization plans and objectives; meeting with business and human resource leaders to discuss needs and to understand job descriptions and corresponding qualifications required of job candidates.
• Develops and implements best practices to build applicant sources by researching and contacting colleges, outplacement agencies, recruiters, media and Internet sites; providing organization information and opportunities; making presentations and maintaining rapport.
• Avoids legal challenges by understanding current legislation; coaching Unit Recruitment team and managers on compliance and recommending new procedures; may assist with conducting training.
• Maintains applicant and position data using tools required; collects and analyzes data to refine recruitment strategy going forward.
• Assists in development, implementation and utilization of enterprise workforce planning tools and metrics for anticipatory staffing.
• Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner.
• Ensures recruiting and hiring practices comply with national and local employment laws.
• Supports deployment of the Company’s employment branding strategy.
• Accomplishes human resources and organization mission by completing related tasks as needed.

Skills

Talent Acquisition

Business partnering

Relationship building

Negotiation

Analysis

Time management

Prioritizing

Interpersonal skills

Networking

Microsoft Excel

Microsoft Word

Education

Bachelor's degree

Tools

Excel

Word

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting to the Director, Human Resources, the Manager, Front Line Recruitment will be responsible for leading the recruitment productivity for hourly represented production roles and relevant business partnerships. This role will provide functional leadership for the Front Line recruitment function including driving strategy, standards and compliance. The Manager will also assist with early identification and remediation of staffing issues for the Business Unit.

Annual Hiring Range: $80,000-$85,000/Per Year

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

Main Duties and Responsibilities

• Manages the processes and productivity for hourly represented production recruitment across the Business Unit
• Act as functional point of contact for staffing vendors to include both permanent and contingent vendors as well as other relevant business partnerships
• Establishes baseline goals for front line recruitment efforts and regularly measures and is accountable for Return on Investment (ROI)
• Guide Unit Recruitment team to meet and/or exceed established baseline goals
• Implements strategies to identify and attract the best internal and external talent
• Helps establish recruiting requirements by studying organization plans and objectives; meeting with business and human resource leaders to discuss needs and to understand job descriptions and corresponding qualifications required of job candidates
• Develops and implements best practices to build applicant sources by researching and contacting colleges, outplacement agencies, recruiters, media and Internet sites; providing organization information and opportunities; making presentations and maintaining rapport
• Avoids legal challenges by understanding current legislation; coaching Unit Recruitment team and managers on compliance and recommending new procedures; may assist with conducting training
• Maintains applicant and position data using tools required; collects and analyzes data to refine recruitment strategy going forward
• Assists in development, implementation and utilization of enterprise workforce planning tools and metrics for anticipatory staffing
• Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner
• Ensures recruiting and hiring practices comply with national and local employment laws
• Supports deployment of the Company’s employment branding strategy
• Accomplishes human resources and organization mission by completing related tasks as needed

Qualifications

• Education: Bachelor degree from four year college or university required.
• Work Experience: Minimum seven years of progressively responsible experience in recruiting related role(s)
• Minimum two years experience leading and managing teams
• Experience recruiting in transportation, hospitality, manufacturing or food service environment highly desirable

Job Skills

• Demonstrated knowledge of state and federal employment law
• Position requires experience and skills in: Talent Acquisition Business partnering Relationship building Negotiating Analysis Time management Prioritizing multiple projects/tasks
• Candidate must have strong interpersonal skills and be able to interact effectively with executives; must also be highly organized, action oriented and collaborative
• Candidate must have demonstrated ability to recruit using Internet tools, relationship building and networking
• Must have strong computer and database application skills (Excel, Word, etc.).
• Language / Communication Skills: Excellent oral and written communication skills; must also be good listener
• Multi-lingual skills highly desirable.

Job Dimensions

• Geographic Responsibility: US
• Type of Employment: Full-time
• Travel %: Ability to travel up to an additional 10% of time
• Exemption Classification: Exempt
• Internal Relationships: field HR team, legal
• External Relationships: temp agency
• Work Environment / Requirements of the Job: Regular office environment
• Budget / Revenue Responsibility: N/A gategroup

Competencies Required to be Successful in the Job

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:

Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

We anticipate that this job will close on: 09/01/2026

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents.

We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.