Manager FP&A Retail Strategic

The Western Union Company; Miami (FL); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Short-term incentives

Health insurance

401K plan

Life insurance

Development platforms access

Job summary

The Western Union Company is hiring a Manager FP&A Retail Strategic to lead forecasting, budgeting, and reporting for the Strategic Retail business. This role partners with Retail and Sales leaders to deliver actionable insights and drive profitability, customer growth, and strategic decisions.

You will develop financial models, monitor performance, and prepare leadership presentations. The position is hybrid, based in Atlanta or Miami, with at least three days in the office.

Qualifications

• 5+ years of FP&A, corporate finance or related field
• Experience in budgeting, forecasting, financial reporting, and performance analysis
• Experience developing and maintaining financial models and business analyses
• Knowledge of advanced analytics, automation, and AI tools
• MBA/CPA/CFA or other advanced credentials preferred
• Experience supporting retail, commercial, or large customer portfolios
• Experience with strategic retail accounts or large customer portfolios
• Experience with planning and reporting systems (Essbase, Hyperion, SAP, Oracle, Power BI, Tableau)

Responsibilities

• Lead forecasting, budgeting, and operating plan processes for Strategic Retail
• Perform detailed profitability and performance analyses to support objectives
• Partner with Retail and Sales leaders to drive business performance
• Develop and maintain financial models and management reporting tools
• Monitor performance, risks, opportunities, and trends
• Provide recommendations to improve results and customer profitability
• Prepare financial reports, reviews, forecasts, and leadership presentations
• Collaborate with cross-functional teams to support strategic initiatives
• Identify process improvements to enhance efficiency and reporting accuracy
• Support Finance and CFO projects and initiatives
• Provide guidance to team members and ensure policy compliance

Skills

Forecasting

Budgeting

Financial analysis

Business partnering

Education

Bachelor's degree in Finance, Accounting, Business Administration, Economics, Mathematics, or related field

MBA or CPA preferred

Tools

Essbase

Hyperion

SAP

Oracle

Power BI

Tableau

Job description

IMPORTANT NOTE: Candidates must be authorized to work in the United States on a full-time basis; visa sponsorship is not available for this role. This position requires candidates to be based in Atlanta or Miami with an expectation to work from the office at least three days per week. Please note that relocation assistance is not provided.

Manager FP&A Retail Strategic

The Manager, FP&A Retail Strategic, is responsible for supporting the financial planning, forecasting, reporting, and analysis activities for the Strategic Retail business. This role serves as a key finance business partner to commercial and retail leaders, providing actionable insights that support business performance, profitability, customer growth, and strategic decision-making.

Role Responsibilities

• Lead forecasting, budgeting, and operating plan processes supporting the Strategic Retail business.
• Perform detailed financial, profitability, customer, and performance analyses to support business objectives.
• Serve as a day-to-day finance business partner to Retail and Sales leaders, providing insights and recommendations to drive business performance.
• Develop and maintain financial models, forecasts, scenario analyses, and management reporting tools.
• Monitor business performance and identify key risks, opportunities, and emerging trends.
• Analyze revenue, margin, expenses, and investment performance and provide recommendations to improve business results.
• Support customer profitability analysis and strategic account planning initiatives.
• Prepare periodic financial reports, business reviews, forecasts, and presentations for leadership teams.
• Collaborate with Sales, Retail, Operations, Accounting, and other cross-functional stakeholders to support strategic initiatives.
• Identify and implement process improvement opportunities that enhance efficiency, reporting accuracy, and business support capabilities.
• Participate in Finance and CFO organization projects and special business initiatives.
• Provide guidance, coaching, and oversight to team members as applicable.
• Ensure compliance with company financial policies, internal controls, and reporting requirements.

Basic Requirements

Bachelor's degree in Finance, Accounting, Business Administration, Economics, Mathematics, or a related field. 5+ years of experience in Financial Planning & Analysis (FP&A), Corporate Finance, Accounting, Business Analysis, or a related field; or an equivalent combination of education, training, and experience. Experience supporting budgeting, forecasting, financial reporting, and performance analysis processes. Experience developing and maintaining financial models and business analyses. Knowledge of advanced analytics, automation, and AI tools. Preferred MBA, CPA, CFA, or other relevant advanced credential. Experience supporting retail, commercial, sales, consumer products, or customer-facing organizations. Experience supporting strategic retail accounts or large customer portfolios. Experience with Essbase, Hyperion, SAP, Oracle, Power BI, Tableau, or similar planning and reporting systems.

WORKPLACE OPTION HYBRID

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may shareadditionalrole-specific benefits during your interview process or in an offer of employment.

Your United States specific benefits include: Medical, Dental, Vision, and Life Insurance Paid Time Off Parental Leave Global Adoption Assistance 401K Plan

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date: 12-14-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.