Manager, Footwear Operations

Grainger; Orlando (FL); Remote; USD 81,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO & holidays

Job summary

Grainger is seeking a senior leader to drive the Shoemobile program across regional customer sites, managing mobile footwear stores and coordinating with internal partners to deliver on safety shoe benefit programs.

You will lead a sales-focused team, analyze customer feedback to drive program improvements, and collaborate with Sales, Finance, and Onsite Services to meet key performance targets while expanding Grainger's footprint in customer locations.

Qualifications

• Bachelor's Degree or equivalent experience required.
• 5+ years People leadership or relevant experience required; including 2+ years of experience selling Subsidy Supported benefits programs preferable.
• Experience building relationships and communicating at all levels of the organization and external customers.
• Experience with influencing and ensuring alignment with cross functional stakeholders.
• Understanding of customer and market dynamics and requirements would be an asset.
• Experience participating in strategic planning to improve footwear services and financial performance.

Responsibilities

• Lead a team of Shoemobile Sales Representatives who drive mobile shoe stores to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs.
• Drives continuous improvement of the subsidy-supported footwear and MRO program by analyzing feedback and customer surveys, recommending enhancements, and supporting the implementation and communication of changes to team members and business partners.
• Partner with the Sales team by providing Footwear offer expertise to exceed incremental sales growth expectations to meet return on investment for Footwear engagements
• Serve as a Footwear advocate by building internal partnerships and communicating the program's value, helping business partners understand how it solves customer challenges and supports their goals.
• Collaborates with Branch and Onsite Services teams to drive performance and ensure achievement of key operational metrics across In-plant and Branch locations.
• Partners with Finance to track and evaluate the financial performance of Shoemobile and Onsite installations, ensuring alignment with established financial targets.

Skills

People leadership

Stakeholder communication

Sales of Subsidy Benefits

Relationship building

Strategic planning

Education

Bachelor's Degree or equivalent experience

Job description

Work Location Type: Remote

Req Number 335494

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Workingby serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $80,700 - $134,500. This role is eligible for an incentive target of up to 15%, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

Become the customer's first choice for subsidy supported footwear and assorted products they need to keep their team members safe, efficient, and functioning by leading the region's efforts for assigned Shoe-mobile events and on-site footwear locations. Build strong partnerships to facilitate success, which will allow Grainger to effectively extend our reach into our customer's locations and provide superior service.

You Will

• Lead a team of Shoemobile Sales Representatives who drive mobile shoe stores to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs.
• Drives continuous improvement of the subsidy-supported footwear and MRO program by analyzing feedback and customer surveys, recommending enhancements, and supporting the implementation and communication of changes to team members and business partners.
• Partner with the Sales team by providing Footwear offer expertise to exceed incremental sales growth expectations to meet return on investment for Footwear engagements
• Serve as a Footwear advocate by building internal partnerships and communicating the program's value, helping business partners understand how it solves customer challenges and supports their goals.
• Collaborates with Branch and Onsite Services teams to drive performance and ensure achievement of key operational metrics across In-plant and Branch locations.
• Partners with Finance to track and evaluate the financial performance of Shoemobile and Onsite installations, ensuring alignment with established financial targets.

You Have

• Bachelor's Degree or equivalent experience required
• 5+ years People leadership or relevant experience required; including 2+ years of experience selling Subsidy Supported benefits programs preferable.
• Experience building relationships and communicating at all levels of the organization and external customers.
• Experience with influencing and ensuring alignment with cross functional stakeholders.
• Understanding of customer and market dynamics and requirements would be an asset
• Experience participating in strategic planning to improve footwear services and financial performance.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.