Manager, Field Services

Qualus Corporation; Louisville (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Paid time off

Company holidays

Job summary

Qualus Corporation in the United States is seeking a Field Service Manager to lead a defined region within Specialized Field Service. You will oversee project teams, coordinate with Area Manager or GM, and ensure timely, safe delivery of services for power infrastructure clients.

The role emphasizes staff mentoring, budgeting oversight, scheduling, bid responses, and strong client relations in the power sector.

Qualifications

• 5+ years in protection and control testing or related field roles.
• 5+ years in management within the power sector.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Lead, manage and hold staff accountable.
• Implement field services policies and strategies.
• Own safety performance in the assigned service area.
• Conduct safety and human performance observations in the field.
• Mentor field service supervisors and staff.
• Provide scheduling oversight for projects in the region.
• Collaborate on training programs for the region.
• Ensure projects stay within budget and meet client expectations.
• Maintain effective client relations and satisfaction.
• Participate in bids and support region hiring decisions.

Skills

Leadership

Project management

Communication

Safety-focused

Mentoring

Job description

Position Overview

Power your future with Qualus in our Specialized Field Service department as a Field Service Manager. The Manager of Field Services will be accountable for leading and directing project teams within a defined Field Services region of Qualus. This position will report directly to the Area Manager, Field Services, or General Manager in regions where an Area Manager may not be present. Where an Area Manager’s assigned region inhibits proper team and client support due to geography or other reasons, a Manager of Field Services position may be created to bridge that gap. A person in this role will provide an appropriate level of support for a defined group of teams within a geographic area, as ordained by the Area Manager of that region.

Responsibilities

• (LMA) Lead, Manage and Hold Staff Accountable.
• Act as extension of Area Manager to implement Field Services Organizational Policies & Strategies
• (EMR) Ownership of assigned Service area Safety Performance
• Perform Quality Safety and Human Performance Observations in the field
• Mentor and lead field service supervisors and staff
• Provide scheduling oversight for projects in assigned region
• Collaborate with training team to provide training program in assigned region, internal and external
• Collaborate with Project Management to ensure projects remain within budget
• Liaison with client management and ensure satisfaction of work performed
• Execute effective weekly level 10 meeting attendance on behalf of Area Manager as needed
• Establish effective and healthy Client Relations
• Assist / Write estimates and respond to bids for assigned region/clients as needed
• Collaborate with recruiting and make hiring decisions for the assigned region
• Assign projects to field service staff
• Organize and facilitate regular team meetings within the MoFS area, and effectively raise awareness of issues for resolution and communicate organizational updates and resolutions effectively through the assigned region
• Other responsibilities and assignments as may uniquely arise within the region.

Minimum Qualifications

• 5 + or more years of experience in a Protection and Control Testing and Commissioning Field Role or Apparatus Testing and Repair Field Role
• 5 + or more years of experience in management, within the power sector.
• Experience is desirable in any of the following related areas: substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing, Project Management, Power Systems, Power Generation, or Utility Management
• Excellent demonstrated communication (verbal and written), people, and organizational skills
• Demonstrated successful experience in field supervision and leadership to guide and direct employees to successful outcomes for project execution.
• Strong leadership and interpersonal skills to manage employee relations and change management initiatives.
• Strong technical understanding of protection and control fundamental concepts and/or electrical apparatus and test practices for electric utilities and power systems.
• Safety, Quality and Human Performance focused
• Valid driver’s license and a good driving record

Benefits & Compensation

Qualus offers a competitive benefits package for eligible employees, which may include Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability coverage, Retirement Savings Plans (including employer matching where applicable), Flexible Spending and/or Health Spending Accounts, Employee Assistance Programs (EAP), Parental Leave, Paid Time Off, and Company Holidays. Benefits offerings may vary based on position, work location, and eligibility requirements. The compensation range for this position is provided in accordance with applicable laws and market practices. The final base salary offered may vary based on factors including, but not limited to, education, qualifications, certifications, experience, skills, seniority, geographic location, internal equity, performance, and business needs. Compensation ranges are subject to change at the Company's discretion and as permitted by applicable law.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

We are committed to a secure and transparent hiring process. We do not request payment or sensitive personal information, such as Social Security numbers or banking details, during the application process. Please use caution and verify opportunities through our official channels.