Manager, Field Property Claims

SageSure; United States; On-site; USD 85,000 - 130,000; Full time

Job summary

Join a leading property insurance company as a Field Property Claims Manager where you'll navigate complex claims and lead a high-performing team. This mid-senior level role requires at least 5 years of experience in property claims and a Bachelor’s degree. Enjoy the opportunity to work within a culture that champions diversity and innovation while you help policyholders during their challenging times.

Benefits

Generous health benefits

Tuition reimbursement

Wellness allowance

Paid volunteer time off

401K matching plan

Qualifications

• 5+ years of property claims field experience.
• 2+ years in estimate review or leadership.
• Proficiency in data analytics platforms.

Responsibilities

• Review field claim files for quality and compliance.
• Lead and manage a team of independent contractors.
• Monitor KPIs to ensure service level agreements are met.

Skills

Problem-solving

Leadership

Communication

Organizational skills

Education

Bachelor’s degree

IICRC Water Restoration Technician (WRT) certification

Tools

CoreLogic Workspace

CoreLogic Estimate

CoreLogic Validate

Job description

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Overview:

Join SageSure, a leader in catastrophe-exposed property insurance, where stability meets innovation. We’re seeking a

Overview:

Join SageSure, a leader in catastrophe-exposed property insurance, where stability meets innovation. We’re seeking a Field Property Claims Manager to navigate complex claims, drive business goals, and lead a high-performing team. The ideal candidate has expertise in mitigation techniques, estimating practices, and leadership, ensuring claims meet carrier standards while optimizing team performance.

What you’d be doing:

• Review field claim files to ensure estimates meet quality standards, regulatory compliance, and accuracy, including proper coverage application, recommended scope of repairs, and adherence to estimating guidelines.
• Build, lead, and manage a team of independent contractors dedicated to the estimate review process, including performance management, training, coaching, and administrative oversight.
• Develop and continuously refine estimate review standards and processes, incorporating current guidelines and best practices while promoting operational efficiency.
• Oversee and manage the automated quality assurance platform, using daily or weekly trend reports to identify and address recurring issues proactively.
• Monitor key performance indicators (KPIs) daily to ensure service level agreements (SLAs) and cycle time targets are consistently met.
• Lead targeted recruitment and onboarding efforts to scale the estimate review team in response to catastrophic events or surges in claim volume.
  
  
  

We’re looking for someone who has:

• 5+ years of property claims field experience, including 2+ years in estimate review, quality control, or leadership.
• Extensive experience with CoreLogic products, including Workspace, Estimate, and Validate platforms.
• Strong organizational, planning, problem-solving, and communication skills.
• Proficiency in major data analytics platforms.
• Advanced knowledge of construction and repair methodologies.
• Meets licensing requirements.
  
  
  

Preferred Qualifications:

• Experience in catastrophe claims handling, leadership, or coordination.
• Strong process development, analytical, and communication skills.
• Vendor management experience.
• Bachelor’s degree and professional designations.
• IICRC Water Restoration Technician (WRT) or similar mitigation certifications.
• Experience in claims adjusting or quality audits focused on estimate accuracy and compliance.
• Ability to work independently and collaboratively in a flexible environment.
  
  
  

About the Claims team at SageSure:

On SageSure’s Claims team, you’ll be doing more than investigating and resolving losses. From the ground up, you’ll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents, and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you’ll coach, mentor, and engage with those around you in ways that bring out the best in people and effect change. You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.

About SageSure:

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.

SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.

SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

• Industries

  Insurance

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