Manager Field Operations - Fleet Services

Ryder System, Inc.; Pittsburgh (Allegheny County); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Field Operations Manager II to lead maintenance across multiple Ryder Truck Maintenance facilities, standardize processes and drive business objectives.

You will coach teams, manage performance, ensure compliance with regulations, and collaborate with sales on customer requirements while traveling 50-75%.

Qualifications

• H.S. diploma or GED is required.
• Associate's degree preferred.
• Bachelor's degree preferred.
• Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required.
• Five (5) years or more leadership experience required.

Responsibilities

• Lead and coach maintenance teams to meet performance targets.
• Manage overall performance and compliance with regulations.
• Oversee multiple maintenance managers across branches.
• Ensure adherence to corporate initiatives and policies.
• Track metrics and drive cost control for maintenance assets.
• Serve as liaison with sales in maintenance-related issues.
• Ensure customer requirements and satisfaction goals are met.
• Travel 50-75% as required.

Skills

Leadership

Communication

Team building

Influence

Interpersonal skills

Learning agility

Change management

Prioritization

Organization

Operations metrics

Maintenance experience

Education

H.S. diploma/GED

Associate's degree

Bachelor's degree

Tools

Fleet Management Software

Microsoft Word

Microsoft Excel

Job description

Summary With a focus on the Truck Maintenance facilities and processes, the Field Operations Manager II provides leadership that ensures standardization and execution of maintenance processes and achievement of business objectives across multiple branches within his/her business unit.

Essential Functions

• Evaluate, coach and develops others on best practices regarding maintenance management within business unit
• Overall responsibility for performance management within maintenance teams
• Leads multiple Operations Managers to achieve and implement all aspects of operations management
• Support, communicate and implement all corporate initiatives
• Support, communicate and ensures compliance with all Federal, Provincial and local regulations
• Support, communicate and ensure compliance with all corporately mandated policies, procedures and processes
• Measure, track and perform on-going analysis to ensure process and financial objectives are met
• Accountable for key maintenance measurements and results across his/her business unit or branches
• Accountable for all maintenance related assets, cost and control
• This role is critical as liaison for maintenance in maintaining on-going relationship, problem resolution in the sales process
• Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met
• Performs other duties as assigned

Skills and Abilities

• Effective leadership skills
• Strong leadership and communication skills
• Builds and manages effective teams
• Builds and manages effective teams
• Ability to influence internal and/or external constituents
• Strong interpersonal skills with the ability to influence and persuade others (internal and external)
• Aptitude to learn a new business and systems
• Receptive to change – change agent
• Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines
• Must possess strong organization and delegation skills
• Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
• Experience with Fleet Management Software required
• Experience using Microsoft word and excel intermediate required
• Maintenance and Technical experience in a shop environment preferred

Qualifications

• H.S. diploma/GED required
• Associate's degree preferred
• Bachelor's degree preferred
• Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required
• Five (5) years or more leadership experience required

Travel

50-75% DOT Regulated

Job Category

Maintenance

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: Salaried

Minimum Pay Range: $110K

Maximum Pay Range: $110K

Benefits Information

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Equal Opportunity and Security

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Compliance Standards

• Philadelphia Fair Criminal Records Screening Standards
• Washington State Fair Chance Act

Contact

Ryder Pay Transparency Policy.