Enterprise Field Engineer - Pre-sales

CodeRabbit; San Francisco (CA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Collaborative environment

Competitive salary

Professional development opportunities

Job summary

An innovative technology company is seeking an Enterprise Solutions Engineer to serve as a technical advisor for customers. The role involves collaborating with cross-functional teams to develop customized solutions and driving impactful presentations. Candidates should have extensive experience in customer-facing technical roles and strong skills in software development tools and cloud platforms. The position offers competitive salary and professional development opportunities.

Qualifications

• 5+ years in a customer-facing technical role.
• 2+ years in a fast-paced, startup-like environment.
• Experience with diverse stakeholders.

Responsibilities

• Translate business objectives into technical requirements.
• Drive demos and PoV presentations.
• Collaborate with product and engineering teams.

Skills

Customer-facing technical role

Strong experience with software development tools

Organizational skills

Excellent communication skills

Knowledge of cloud platforms (AWS, GCP, Azure)

Mentorship and training skills

Tools

Container orchestration (e.g., Kubernetes)

Infrastructure as code (e.g., Terraform)

CI/CD tools (e.g., GitHub Actions)

Job description

Join to apply for the Enterprise Solutions Engineer role at CodeRabbit

About CodeRabbit

CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality.

Role Overview

The Solutions Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers. You will play a crucial role in the customers’ pre‑sales journey by partnering with Sales, Product, Engineering and Customer Success teams to help customers appreciate the value of CodeRabbit. This role is for those who are technically curious and passionate about building AI‑powered solutions for the SDLC. You will have the opportunity to make a significant impact in an exciting, collaborative and fast‑paced company that’s focused on making our customers successful.

What you will do

• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
• Translate business objectives into technical requirements and solution designs.
• Drive compelling demos and impactful Proof of Value (PoV) presentations to showcase the value of the CodeRabbit platform.
• Respond to security questionnaires.
• Provide feedback and collaborate cross‑functionally with product and engineering teams to address customer issues with a focus on improving the product experience.
• Stay abreast of industry trends and emerging technologies in AI‑powered development tools and platforms.
• Contribute to the improvement of internal tools and documentation of playbooks, guides and best practices.
• Support the transition from pre‑sales to post‑sales to ensure a smooth customer onboarding experience.

What you will bring

• 5+ years of experience in a customer‑facing technical role with 2+ years in a dynamic, fast‑paced, startup‑like environment.
• Experience working with diverse stakeholders, from technical teams to business leaders.
• Strong organizational skills and ability to manage multiple customer needs simultaneously.
• Strong experience with software development tools and platforms.
• Comfortable working with the command line.
• Knowledge of cloud platforms (AWS, GCP or Azure).
• Excellent communication and interpersonal skills.
• Strong sense of ownership, self‑motivation and eagerness to acquire new skills to solve new problems.
• Willingness to elevate the knowledge and skills of peers through mentorship, training and shadowing.

Bonus Points for

• Experience in container orchestration platforms (e.g., Kubernetes), infrastructure as code (e.g., Terraform) and CI/CD tools (e.g., GitHub Actions).

Our Values

• 🤝 Collaborative Humans: Prioritizing collective intelligence.
• 🚀 Fearless Innovators: Turning obstacles into growth opportunities.
• 💪 Persistent, Passionate Developers: Thriving on complex, long‑term challenges.
• 🎯 Impact‑Driven Creators: Crafting intuitive tools for developers.
• 🧠 Rapid Learners and Un‑learners: Adapting quickly in our fast‑paced technological world.

What we offer

• Work on cutting‑edge technology with real‑world impact.
• Collaborative and innovative environment.
• Competitive salary, equity and benefits.
• Professional development opportunities.

Base pay range for this role is $150K – $190K. Actual salary will be based on job‑related skills, experience and location.

CodeRabbit is an equal opportunity employer, committed to diversity and inclusion.