Manager, Field Education and Sales Enablement

Tech Sales Jobs; West Chester (Chester County); Remote; USD 102,000 - 176,000; Full time

Job summary

Johnson & Johnson's DePuy Synthes Spine unit is recruiting a Manager, Field Education & Sales Enablement (Spine) – Core & Enabling Technologies, located in Raynham, MA with remote opportunities based on experience. This role leads education strategies and hands-on training to enhance product knowledge, clinical adoption, and customer engagement across the Spine portfolio and enabling technologies.

The position collaborates with Commercial Education, Professional Education, Marketing, R&D, and

Qualifications

• Minimum of 6 years of Spine Medical Device industry experience.
• Minimum of 3 years of clinical experience supporting Spine Enabling Technologies in OR settings.
• Experience designing and delivering training programs and end-to-end learning initiatives.
• Ability to translate business and customer needs into education strategies.
• Travel 40-60 percent (domestic and international).

Responsibilities

• Lead the design, development, and execution of global education and training programs aligned with commercial and product strategies.
• Collaborate with cross-functional leaders to build and execute training plans that support field sales learning needs.
• Accelerate sales readiness and application of spine knowledge, products, and technologies.
• Assess learners for competency, maintain training records, and provide readiness sign-off.
• Deliver hands-on training in clinical and non-clinical settings for internal customers.
• Partner with global teams to prepare international market portfolio launches.

Skills

Cross-functional collaboration

Stakeholder engagement

Analytical mindset

Communication skills

Presentation skills

Facilitation skills

Project management

Education

Bachelor’s degree

Advanced degree

Job description

Manager, Field Education & Sales Enablement (Spine) – Core & Enabling Technologies

Location: Raynham, Massachusetts, United States of America, Raritan, New Jersey, United States of America, West Chester, Pennsylvania, United States of America

Remote Type: Fully Remote

Time Type: Full time

Job Description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Job Sub Function

Customer Management

Job Category

Professional

All Job Posting Locations

Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description

DePuy Synthes is recruiting for a Manager, Field Education & Sales Enablement (Spine) – Core & Enabling Technologies, located in Raynham, MA, remote exceptions considered based on experience.

This role is responsible for leading education strategies and training programs within the Spine portfolio. This manager will design and deliver innovative learning solutions that enhance product knowledge, clinical adoption, and customer engagement. This position plays a critical role in advancing surgeon and healthcare education professional, driving commercial success, and ensuring alignment with business, product, and brand strategies. The Manager, Field Education & Sales Enablement (Spine) – Core & Enabling Technology is responsible for designing and delivering hands‑on training that supports the continuing education and development of internal customers—including the DePuy Synthes Spine Field Sales Organization, field clinical specialists, sales associates, and distributors—on spine anatomy, procedures, and portfolio components and clinical implementation. This role builds confidence and competence in applying clinical and product knowledge to support patient care through the DePuy Synthes Spine Core portfolio and Enabling Technologies (including VELYS Spine Robotics and TELIGEN Advanced Visualization).

As a subject matter expert in spine procedures and the DePuy Synthes Spine Core portfolio, the Manager, Field Education supports procedural understanding across a broad range of approaches and the education and implementation of Enabling Technologies. This individual develops and delivers in a clinical and non‑clinical setting local, regional, and national training programs, facilitates standardized training protocols, and tracks completion and readiness, including sign‑off/certification of field members in accordance with established criteria and quality/regulatory standards.

The Manager, Field Education partners with Commercial Education, Professional Education, Marketing, R&D, and Digital/Commercial teams to strengthen the field sales organization’s procedural understanding and portfolio application in a competitive landscape, with a focus on Enabling Technology. This role requires a self‑directed, highly communicative, and collaborative individual with a passion for teaching, coaching, and adult learning.

Key Responsibilities

• Lead the design, development, and execution of global education and training programs aligned with commercial and product strategies.
• Collaborate with Commercial Education, Professional Education, US Sales, Regional Marketing, and other cross‑functional leaders to build and execute training plans/programs that support internal field sales learning needs and business objectives.
• Accelerate internal sales readiness and application of spine anatomy, procedures, complex clinical concepts and selling skills, core products, competitive technologies, and business practices relevant to commercial sales roles.
• Assess learners for competency, maintain training records, and provide readiness sign‑off/certification for field members in alignment with defined curriculum requirements and compliance expectations.
• Deliver Core and Enabling Technology hands‑on training in clinical and non‑clinical settings (including intra‑operative support and lab‑based experiences, as applicable) for internal customers (Field Sales Organization, field clinical specialists, sales associates, and distributors); provide training support for physicians and OR staff when appropriate, in accordance with standardized protocols, and in collaboration with Professional Education.
• Collaborate with regional sales, education, and marketing leaders to create personalized learning pathways that support adoption of the DePuy Synthes Spine Core portfolio and Enabling Technologies.
• Support internal sales readiness by helping learners build foundational understanding of spine anatomy, procedures, clinical concepts, products, enabling technologies, business practices, and selling skills, including customer discovery, needs assessment, value communication, objection handling, competitive positioning, and compliant execution of effective customer conversations relevant to commercial sales roles.
• Partner with Professional Education and HCP faculty (when appropriate) to tailor hands‑on training events to participant learning objectives and experience levels.
• Oversee execution standards for training events, including logistics, equipment readiness, venue requirements, and inventory planning for training instruments and technologies.
• Lead on‑site preparation and execution of training events (logistics, room set‑up, equipment readiness and packing, and adherence to lab/venue requirements).
• Continuously improve training content and educational materials for new and existing technologies, grounded in real‑world clinical use cases.
• Partner with R&D, Marketing, and Franchise Medical Directors to incorporate procedural standards and best practices into training materials.
• Coach the sales team on clinical positioning and portfolio application (indications, workflow, procedural fit, and differentiated value) to support effective customer conversations.
• Manage training instrument and technology inventory (reusable and single use) to ensure availability, readiness, and appropriate handling for scheduled events.
• Partner with global team members to support preparation for international market portfolio and technology launches, as needed.

Qualifications

Education

• Bachelor’s degree required (e.g., Business, Life Sciences, Education, or related discipline)
• Advanced degree (MBA, MS, or equivalent) preferred

Experience and Skills

Required

• Minimum of 6 years of experience in the Spine Medical Device industry, with expertise in Sales, Education, Marketing, or a combination of these functions.
• Minimum of 3 years of clinical experience supporting Spine Enabling Technologies, including Navigation, Robotics, and/or Augmented Reality (AR), within the operating room environment.
• Demonstrated experience designing and delivering training programs and managing end‑to‑end learning initiatives
• Strong cross‑functional collaboration and stakeholder engagement skills
• Ability to translate business and customer needs into impactful education strategies
• Experience working with global teams and diverse audiences
• Analytical mindset with experience using KPIs to measure program effectiveness
• This is a field‑based position and may be performed remotely from any location within the United States, provided the candidate resides near a major airport.
• Excellent communication, presentation, and facilitation skills

Preferred

• Experience in spine, orthopedics or medical device portfolios preferred
• Familiarity with clinical environments and surgeon education
• Experience with digital learning platforms and advanced instructional design methods
• Exposure to global education program management
• Project management experience across complex, cross‑functional initiatives
• Experience supporting commercial or product launches
• Background in medical education or healthcare training environments

Other

• Language: English required; additional languages preferred
• Travel: 40-60 percent (domestic and international)
• Valid driver’s license required (if applicable)

The expected base pay range for this position is $102,000.00 to $175,950.

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days
• Military Spouse Time-Off – 80 hours

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive