Manager, Commercial Education (Spine) - Core & Enabling Technologies

Johnson Johnson; Raynham (MA); Remote; USD 102,000 - 177,000; Full time

Job summary

Johnson & Johnson is seeking a Manager, Commercial Education (Spine) to lead global training strategies for the Spine Core portfolio and enabling technologies. You will design hands‑on training, support field sales readiness, and collaborate with cross‑functional teams to drive adoption and add commercial value.

The role requires 6+ years in spine medical devices, 3+ years of clinical experience, and strong instructional design skills. Remote work is possible, travel may be required.

Qualifications

• Bachelor's degree required in Business, Life Sciences, Education, or related discipline.
• MBA, MS, or equivalent preferred.
• Experience designing and delivering training programs for spine medical devices.
• Strong cross-functional collaboration and stakeholder engagement.
• Ability to translate business needs into education strategies.
• Experience working with global teams and KPIs to measure program impact.
• Willingness to travel 20–40% and work remotely near a major airport.

Responsibilities

• Lead the design, development, and execution of global education programs aligned with commercial and product strategies.
• Collaborate with cross-functional teams to build training plans that support field sales learning needs.
• Deliver hands-on training on spine anatomy, procedures, and technologies for internal customers.
• Track completion, certify readiness, and ensure compliance with curriculum requirements.
• Provide on-site and remote education support including live demonstrations and events.
• Coach sales teams on clinical positioning and portfolio application for patient care.

Skills

Spine Medical Device

Training program design

Cross-functional collaboration

Educational strategy

Global teams

KPIs

Presentation skills

Education

Bachelor's degree

MBA or MS preferred

Tools

LMS

Instructional design tools

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

People Leader

All Job Posting Locations:

Raynham, Massachusetts, United States of America, Remote (US)

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Manager, Commercial Education (Spine) - Core & Enabling Technologies in Raynham, MA.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Job Description Summary

This role is responsible for leading education strategies and training programs within the Spine portfolio. This manager will design and deliver innovative learning solutions that enhance product knowledge, clinical adoption, and customer engagement. This position plays a critical role in advancing surgeon and healthcare education professional, driving commercial success, and ensuring alignment with business, product, and brand strategies. The Manager, Commercial Education (Spine) - Core & Enabling Technology is responsible for designing and delivering hands‑on training that supports the education and development of internal customers‑including the DePuy Synthes Spine Field Sales Organization, field clinical specialists, sales associates, and distributors‑on spine anatomy, procedures, and portfolio components and clinical implementation. This role builds confidence and competence in applying clinical and product knowledge to support patient care through the DePuy Synthes Spine Core portfolio and Enabling Technologies (including VELYS Spine Robotics and TELIGEN Advanced Visualization).

Pupose:

As a subject matter expert in spine procedures and the DePuy Synthes Spine Core portfolio, the Manager, Commercial Education supports procedural understanding across a broad range of approaches and the education and implementation of Enabling Technologies. This individual develops and delivers in a clinical and non‑clinical setting local, regional, and national training programs, facilitates standardized training protocols, and tracks completion and readiness, including sign‑off/certification of field members in accordance with established criteria and quality/regulatory standards.

The Manager, Commercial Education partners with other Commercial Education Managers, Professional Education, Marketing, R&D, and Digital/Commercial teams to strengthen the field sales organization's procedural understanding and portfolio application in a competitive landscape, with a focus on Enabling Technology. This role requires a self‑directed, highly communicative, and collaborative individual with a passion for teaching, coaching, and adult learning.

You will be responsible fo

• Lead the design, development, and execution of global education and training programs aligned with commercial and product strategies.
• Collaborate with Commercial Education, Professional Education, US Sales, Regional Marketing, and other cross-functional leaders to build and execute training plans/programs that support internal field sales learning needs and business objectives.
• Accelerate internal sales readiness and application of spine anatomy, procedures, complex clinical concepts and selling skills, core products, competitive technologies, and business practices relevant to commercial sales roles.
• Assess learners for competency, maintain training records, and provide readiness sign-off/certification for field members in alignment with defined curriculum requirements and compliance expectations.
• Deliver Core and Enabling Technology hands‑on training in clinical and non‑clinical settings (including intra‑operative support and lab‑based experiences, as applicable) for internal customers (Field Sales Organization, field clinical specialists, sales associates, and distributors); provide training support for physicians and OR staff when appropriate, in accordance with standardized protocols, and in collaboration with Professional Education.
• Collaborate with regional sales, education, and marketing leaders to create personalized learning pathways that support adoption of the DePuy Synthes Spine Core portfolio and Enabling Technologies.
• Support internal sales readiness by helping learners build foundational understanding of spine anatomy, procedures, clinical concepts, products, enabling technologies, business practices, and selling skills, including customer discovery, needs assessment, value communication, objection handling, competitive positioning, and compliant execution of effective customer conversations relevant to commercial sales roles.
• Partner with Professional Education and HCP faculty (when appropriate) to tailor hands‑on training events to participant learning objectives and experience levels.
• Oversee execution standards for training events, including logistics, equipment readiness, venue requirements, and inventory planning for training instruments and technologies.
• Lead on‑site preparation and execution of training events (logistics, room set‑up, equipment readiness and packing, and adherence to lab/venue requirements).
• Continuously improve training content and educational materials for new and existing technologies, grounded in real‑world clinical use cases.
• Partner with R&D, Marketing, and Franchise Medical Directors to incorporate procedural standards and best practices into training materials.
• Coach the sales team on clinical positioning and portfolio application (indications, workflow, procedural fit, and differentiated value) to support effective customer conversations.
• Manage training instrument and technology inventory (reusable and single use) to ensure availability, readiness, and appropriate handling for scheduled events.
• Partner with global team members to support preparation for international market portfolio and technology launches, as needed.

Qualifications / Requirements:

Education:

• Bachelor's degree required (e.g., Business, Life Sciences, Education, or related discipline)
• Advanced degree (MBA, MS, or equivalent) preferred

Experience and Skills:

Required:

• Minimum of 6 years of experience in the Spine Medical Device industry, with expertise in Sales, Education, Marketing, or a combination of these functions.
• Minimum of 3 years of clinical experience supporting Spine Enabling Technologies, including Navigation, Robotics, and/or Augmented Reality (AR), within the operating room environment.
• Demonstrated experience designing and delivering training programs and managing end‑to‑end learning initiatives
• Strong cross‑functional collaboration and stakeholder engagement skills
• Ability to translate business and customer needs into impactful education strategies
• Experience working with global teams and diverse audiences
• Analytical mindset with experience using KPIs to measure program effectiveness
• This is a field‑based position and may be performed remotely from any location within the United States, provided the candidate resides near a major airport.
• Excellent communication, presentation, and facilitation skills

Preferred:

• Experience in spine, orthopedics or medical device portfolios preferred
• Familiarity with clinical environments and surgeon education
• Experience with digital learning platforms and advanced instructional design methods
• Exposure to global education program management
• Project management experience across complex, cross‑functional initiatives
• Experience supporting commercial or product launches
• Background in medical education or healthcare training environments

Other:

• Language: English required; additional languages preferred
• Travel: 20-40 percent (domestic and international)
• Valid driver's license required (if applicable)

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([e-mail]) or contact AskGS to be directed to your accommodation resource.

Preferred Skills:

Coaching, Cross-Functional Collaboration, Developing Others, Global Market, Inclusive Leadership, Leadership, Learning Materials Development, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Strategic Sales Planning, Team Management, Training Needs Analysis (TNA)

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits