Manager, Field Clinical Services - Peripheral Nerve Stimulation

Bioventus LLC; Raleigh (NC); Remote; USD 140,000 - 190,000; Full time

Job summary

Bioventus LLC is seeking a Manager of Field Clinical Services for Peripheral Nerve Stimulation. The role leads a national team delivering clinical excellence, patient support, and sales enablement for the PNS Therapy portfolio.

This remote position requires 50%+ travel and is ideal for candidates near major Eastern or Central time zones. Responsibilities include team leadership, field observations, account strategy collaboration, and ensuring high-quality clinical support with strict adherence

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 7+ years in medical devices, including field clinical roles.
• 2+ years leading a field-based team in service delivery or clinical support.
• Implantable, wearable, or programmable medical device experience preferred.
• Experience in surgical/procedural and OR-based environments.
• Strong coaching and performance management skills.
• Excellent communication with physicians and executive stakeholders.

Responsibilities

• Hire, coach, and develop a national team of Field Clinical Managers.
• Implement engagement and development plans to reduce turnover.
• Conduct regular field observations and provide case coverage.
• Drive accountability, customer focus, and operational discipline.
• Collaborate with sales leadership on account strategies and onboarding.
• Ensure high-quality clinical support and adherence to protocols and safety standards.
• Build systems to enable efficient clinical coverage and capacity planning.
• Oversee workload balancing and territory alignment.
• Establish clinical competency frameworks and training programs.
• Participate in customer education events and workshops.
• Ensure regulatory compliance and ethical standards.

Skills

Leadership

Coaching

Communication

Cross-functional collaboration

Emotional intelligence

Adaptability

Stakeholder management

Travel readiness

Education

Bachelor's degree

Advanced degree

Job description

Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

The Manager of Field Clinical Services for Peripheral Nerve Stimulation (PNS) is responsible for leading a national team of Field Clinical Managers who drive clinical excellence, patient support, and sales enablement for the PNS Therapy product portfolio. This role blends clinical leadership with operations management, field service operations, and customer engagement, ensuring optimal patient outcomes while maximizing operational efficiency and customer satisfaction. The Manager of Field Clincal Services ensures consistent, high-quality clinical support while developing a high-performing team to enable the ability to scale the business rapidly and efficiently.

Remote position - Strong preference for candidates who reside close to a major airport hub in the Eastern or Central time zones.

• Hire, coach, and develop a national team of Field Clinical Managers at a national level
• Implement engagement, retention, and development plans to ensure a highly motivated team, reduced turnover, and continuous employee growth
• Conduct regular field observations (case coverage, ride-alongs, OR/clinic support)
• Drive a culture of accountability, customer focus, continuous improvement, and operational discipline
• Collaborate with sales leadership to develop and execute account strategies, including new customer onboarding and growth initiatives.
• Ensure delivery of high-quality clinical support for PNS procedures, including adherence to protocols, regulatory requirements, and patient safety standards.
• Build systems and processes that enable efficient clinical coverage and operational consistency
• Ensure timely and efficient case coverage through optimized clinician deployment and capacity planning based on current and future-state business needs
• Oversee workload balancing, staffing models, and territory alignment to maximize utilization and minimize inefficiencies.
• Establish and enforce clinical competency frameworks, training programs, and certification processes
• Participate in customer education events, cadaver labs, and workshops
• Ensure adherence to regulations, policies, and code of ethics
• Bachelor’s degree required; advanced degree preferred
• 7+ years of experience in medical devices, including field clinical roles
• 2+ years leading a field-based team in service delivery or clinical support
• Implantable, wearable, or programmable medical device experience preferred
• Experience in surgical/procedural and OR-based environments
• Demonstrated success in clinical operations and continuous improvement
• Strong coaching and performance management skills
• High emotional intelligence and adaptability in clinical environments
• Excellent communication with physicians and executive stakeholders
• Strong cross-functional collaboration skills
• This is a remote position requiring 50% or more travel
• Proximity to a major airport in the Eastern or Central time zone is a plus

Are you the top talent we are looking for?

Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation.

All individuals, regardless of personal characteristics, are encouraged to apply.