Manager, Facilities & Maintenance

Roseshire Gaming Parlor; Hampton (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Rosie’s Gaming Emporium – Hampton is seeking a Manager of Facilities & Maintenance to maintain the indoor and outdoor integrity of the Hampton property. You will oversee the EVS team, manage preventative maintenance, and supervise HVAC, electrical, plumbing, and related systems to ensure safe, compliant operations.

The role requires strong leadership, multi-site coordination, and a track record in facility management within a high-volume environment.

Qualifications

• Bachelor’s degree or equivalent experience in engineering, facilities, or related field.
• Facility management certification strongly preferred.
• Minimum ten years in engineering, facility management, or related area with supervisory experience.
• Must obtain and maintain a valid racing license and a current driver’s license.

Responsibilities

• Oversees maintenance activities to manage staffing levels and ensure guest service quality.
• Controls utility expenses and drives cost-reduction through efficiency and tech.
• Establishes preventative maintenance programs and supports renovations.
• Supervises outside contractors and inspects quality of work.
• Leads EVS operations to meet brand cleanliness standards.
• Ensures OSHA and HazCom compliance and maintains MSD sheets.
• Resolves issues within authority and escalates as needed.
• Mentors staff and manages department standards, budget, and staffing.

Skills

Leadership

Communication

Multitasking

HVAC knowledge

MS Office

Contractor supervision

Education

Bachelor’s degree

Facility Management Certification

Racing license

Driver's license

Tools

Microsoft Office

Job description

Title: Manager, Facilities & Maintenance

Requisition ID#: 4464 | Location: Hampton, VA, US 23666 | Property: Rosie’s Gaming Emporium – Hampton

Job Summary

Responsible for maintaining the physical indoor and outdoor integrity of the facility through EVS and Maintenance. Establishes preventative maintenance programs and maintain service records. Responsible for the completion of routine maintenance and operations of the facility including, but not limited to, all mechanical, electrical, plumbing, HVAC systems and any other related equipment. Will have direct oversight of the EVS team.

Essential Duties And Responsibilities

• Oversees maintenance activities to gauge and improve staffing levels, working conditions, and other matters which influence quality guest service and profitability.
• Manages utility expenses and leads initiatives to maintain lowest possible costs through improved operational efficiencies and deployment of new technologies.
• Establishes preventative maintenance programs and maintains service records. Leads and/or supports construction and renovations.
• Inspects quality of work and assigns staff and supervises outside contractors in tasks according to performance and productivity standards.
• Troubleshoots and repairs malfunctions in mechanical or electrical systems such as HVAC, plumbing, and other equipment throughout the property.
• Leads and/or supports construction and renovations, as needed.
• Leads the EVS team to ensure cleanliness of the facility meets company brand standards.
• Supervises maintenance of the building exterior and curb appeal for snow removal and painting.
• Assigns, supervises, and verifies completion of routine maintenance and operation of physical structure of the facility, all mechanical, electrical, HVAC systems and any other related equipment which contributes to the safe and effective operation of the facility. Visually inspects quality of work and assigns staff and supervises outside contractors in tasks according to performance and productivity standards.
• Ensures operation is OSHA and Hazcom compliant to include maintaining of departmental MSD Sheets.
• Reviews guest complaints/concerns and takes appropriate action.
• Evaluates condition of furniture, fixtures, décor, etc., which requires continuous visual inspection of public areas. Make recommendations and assist in the coordination and design of rehab projects.
• Meets with vendors to review current products or equipment being used or considered.
• Participates, as a member of the property Safety Committee.
• Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Keeps position supervisor informed of relevant activities.
• Reviews the work activities of subordinate team members to ensure that work is being performed within the standards established by management.
• Hires, motivates, trains, coaches, mentors, and directs staff to ensure that team members receive leadership, guidance, and resources to accomplish established objectives.
• Establishes department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Performs other related duties as assigned.

Required Skills And Abilities

• Demonstrated management and leadership skills.
• Excellent verbal and written communication skills.
• Ability to multitask in a high-volume hospitality environment.
• Conflict resolution and mediation skills.
• Must have knowledge of Microsoft Office.
• Deep knowledge of HVAC, electrical, plumbing, and all mechanical systems required, but not limited to fire & life-safety equipment, grounds, parking, lighting systems, plumbing, kitchen equipment, electrical, controls and any other systems and equipment comprising the physical structure and appurtenant infrastructure.

Education And Experience

• Bachelor’s degree preferred.
• Minimum of ten (10) years in engineering, facility management, or a related area, with progressive supervisory/managerial experience is required.
• Facility Management Certification strongly preferred.
• Other combinations of education and experience may be considered.
• Must obtain and maintain a valid racing license.
• Must have a current driver's license with a minimum of three (3) years driving history.

Physical Requirements & Working Conditions

• The Team Member will be required to stand and walk for extended periods of time.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes, or airborne particles, toxic or caustic chemicals, extreme cold, and vibration.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, flashing lights, and smoke, depending on the assigned station and guest volume.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.