Manager External Quality

Textron Inc.; Williamsport (Lycoming County); On-site; USD 90,000 - 130,000; Full time

Job summary

Textron Inc. is seeking a Supplier Quality Manager to provide engineering leadership in a matrix environment. You will coach subordinates and collaborate with internal departments to drive supplier quality improvements through robust processes and interventions.

The role focuses on developing supplier control systems, ensuring 100% product conformance, and guiding surveillance, process control and corrective actions. Strong knowledge of ISO 14001, AS9000, FAA FARs and Six Sigma is required.

Qualifications

• BS in a technical discipline with 5+ years in manufacturing or quality engineering.
• Knowledge of ISO 14001 Environmental Standard and AS9000.
• Familiarity with FAA FAR regulations, PMA and TC processes.
• NDt/NDI experience preferred.
• Union environment management preferred.
• Six Sigma certification preferred.

Responsibilities

• Lead the Supplier Quality Assurance function to ensure conformance.
• Develop supplier control systems and procedures for 100% conformance.
• Oversee incoming quality and supplier quality control activities.
• Implement supplier surveillance, process control and corrective actions.
• Investigate customer complaints and drive corrective actions.
• Act as liaison for in-house supplier issues and support QMS standards.
• Drive best practices and process reengineering across teams.
• Facilitate cross-functional meetings for continuous improvements.

Skills

Quality engineering

SPC

Six Sigma

Lean manufacturing

FAA FAR familiarity

Problem solving

Education

Bachelor's degree (technical)

Mechanical or Materials Eng preferred

Job description

Job Description - Supplier Quality Manager (346009)

Job Number: 346009

Job Summary: The Manager External Quality will provide direct Quality Engineering leadership in a team/matrix environment. This position will develop, coach and direct subordinates while working closely with internal departments to accomplish Supplier Quality improvement through implementation of appropriate processes and interventions.

Responsibilities to Include:

• Provide guidance in the development of materials systems, standard supplier practices and procedures.
• Develop supplier control systems and procedures to obtain 100% product conformance.
• Manage and improve Supplier Quality Assurance function, ensuring purchased products meet the Lycoming quality standard.
• Provide overall direction for the implementation and maintenance of the incoming quality and supplier quality control function.
• Develop and implement supplier surveillance, supplier process control and corrective action systems to increase customer satisfaction and reduce "Cost of Quality".
• Ensure all customer complaints (Warranty/SIR issues) are investigated and analysed and that corrective measures are initiated and resolved.
• Act as liaison for in-house supplier issues. Support FAA, ISO and AS9000 approved Quality Management Systems.
• Drive and share world-class best practices in order to execute process reengineering and organisational changes.
• Facilitate project and non-project related meetings to support continuous improvements.

Requirements:

• B.S. degree in a technical discipline + 5 years relevant work experience
• A working knowledge of ISO 14001 Environmental Standard and AS9000.
• Management experience in a union environment preferred.
• Knowledge of principles and procedures used in mechanical assembly, machining, metal finishing.
• A thorough knowledge of inspection techniques, equipment, continuous improvement methodologies, Statistical Process Control (SPC), Six Sigma, Lean Manufacturing, and Defect Management.
• Significant experience in high tolerance quality manufacturing, assembly, and testing.
• A working knowledge of FAA FAR regulations, Parts Manufacturing Approval (PMA) process, and Type Certificates (TC's). A sound understanding of safety and environmental disciplines including remediation, compliance and prevention.

Education:

• Bachelor's degree in a technical discipline; Mechanical or Materials Engineering preferred.
  

Position Requirements:

• 5+ years’ experience in a manufacturing or quality engineering environment
• NDT/NDI Experience Preferred
• Ability totravel required

License and Certification Requirements:

• Six Sigma Certification preferred

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.