Manager – External Communications

Jobtailor; Arizona; On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor is seeking a seasoned communications leader to drive external programs, oversee media relations, and guide a team of professionals in alignment with brand strategy. The role emphasizes ethical, compliant messaging and cross-functional collaboration to elevate reputation.

The candidate will manage campaigns, editorial plans, and performance metrics while ensuring consistency across organizational and regional communications. A strong background in PR and media strategy is essential.

Qualifications

• 7+ years of experience in communications
• 2–3 years in a supervisory capacity
• APR or CMP certification preferred
• Communications must align with business and brand strategies
• Adherence to brand, legal, and ethical communication standards

Responsibilities

• Manage external communications activities that strengthen brand reputation and visibility.
• Plan and execute external communications campaigns across channels.
• Supervise a team of communications professionals, providing direction and development support.
• Develop and manage media relations strategy, including proactive and reactive communications.
• Oversee editorial planning and content creation processes.
• Coordinate with internal stakeholders on organizational and regional messaging.
• Track communications performance metrics and provide leadership with insights and recommendations.
• Ensure adherence to brand, legal, and ethical communication standards.

Skills

External communications management

Media relations strategy

Team supervision

Communications performance metrics

Compliance and ethics in messaging

Education

Bachelor’s degree in communications, public relations, journalism, marketing, or related field

Job description

Responsibilities

• Manage external communications activities that strengthen brand reputation and visibility.


• Manage planning and execution of external communications campaigns across channels.


• Supervise a team of communications professionals, providing direction, feedback, and professional development support.


• Develop and manage media relations strategy, including proactive and reactive communications.


• Oversee editorial planning and content creation processes.


• Coordinate with internal stakeholders on organizational and regional messaging.


• Track communications performance metrics and provide leadership with insights and recommendations.


• Ensure adherence to brand, legal, and ethical communication standards.

Requirements

• Bachelor’s degree in communications, public relations, journalism, marketing, or a related field, or equivalent experience required.


• 7+ years of experience in communications required.


• 2–3 years in a supervisory capacity required.


• APR or CMP certification preferred.


• Must align communications with business and Communications + Brand strategies.


• Must ensure adherence to brand, legal, and ethical communication standards.

Core Competencies

Demonstrates expertise in managing external communications, including campaign planning, media relations, and content creation, while ensuring compliance with brand and legal standards. Proven ability to lead and develop a team of communications professionals and track performance metrics to inform strategic decisions.

Highest-signal resume keywords

• External Communications Management


• Media Relations Strategy


• Team Supervision


• Communications Performance Metrics


• APR or CMP Certification

Hard Skills

• Campaign Planning


• Content Creation


• Brand Strategy Alignment


• Legal Compliance


• Ethical Communication Standards

Soft Skills

• Leadership


• Feedback Provision


• Professional Development Support

Certifications & Qualifications

• APR Certification


• CMP Certification

Industry Keywords

• Communications


• Public Relations


• Journalism


• Marketing