Manager, Experience Planning

Adelphi Group; Chicago (IL); On-site; USD 50,000 - 95,000; Full time

Job summary

Hearts & Science, part of Omnicom, seeks a Manager, Experience Planning to lead day-to-day liaison between client, vendors, and media partners. You will ensure media plans align with brand objectives, collaborate with Integrated Planners and Data Science, and coordinate with creative agencies for integrated campaigns.

The role requires 3+ years in cross-channel branding, strong leadership, and deep media knowledge across Broadcast, Print, Outdoor and Digital.

Qualifications

• 3+ years of cross-channel branding strategy or media/communications.
• Strong team management, interpersonal communication, collaboration skills.
• Knowledge of advertising, marketing and media principles; basic related disciplines.
• Solid understanding of media types: Broadcast, Print, Outdoor and Digital.
• Knowledge of media dynamics and how elements perform alone or together.
• Understanding of Investment side skills and SBUs competencies.
• Interest in client industry and environment.
• Knowledge of syndicated research, ad serving and media billing tools a plus.
• Ability to interpret media data sources and report information.
• Appreciation of marketing and advertising concepts and media terms.

Responsibilities

• Supervising and training Associates and Senior Associates on planning processes and client business.
• Managing client media issues, creating solutions and resolving issues.
• Establishing timetables for plan development.
• Integrating strategic planning into communication plan development.
• Developing planning objectives and strategies aligned with client marketing.
• Pursuing consumer-centric, creative and innovative strategic thinking.
• Supervising implementation of integrated offerings and tools.
• Identifying cross-platform deal opportunities where appropriate.
• Providing media viewpoint on marketplace and plan recommendations.
• Selecting media vehicles and determining scheduling.
• Analyzing competitive activity and overseeing plan execution.
• Maintaining budget control and monitoring buys/schedules.

Skills

Cross-channel branding

Team management

Interpersonal communication

Collaboration

Advertising principles

Media types

Broadcast

Print

Outdoor

Digital

Media data sources

Marketing knowledge

Presentation skills

Ad serving tools

Media billing tools

Tools

Ad serving tools

Media billing tools

Job description

Agency:

Hearts & Science

Job Function:

Media

Job Subfunction:

Media Planning and Buying

Job Description:

Job Description

Manager, Experience Planning

As a Manager, Experience Planning, you will play a key role as the day-to-day liaison between the client, vendor partners, and the media community ensuring that the client’s media plans are developed and implemented per brand objectives and guidelines. You will also collaborate with other disciplines (Integrated Planners, Data Science, etc.) and partner creative agencies to ensure plans are integrated and fulfilling campaign goals.

Qualifications

• 3+ years of experience in cross-channel branding strategy or media/communications
• Proven, strong team management, interpersonal communication, and collaboration skills
• Knowledge of principles of advertising, marketing and media; a basic knowledge of disciplines underlying these principles (i.e., psychology, economics, journalism)
• A solid understanding of media types, including Broadcast, Print, Outdoor and Digital
• Knowledge of the dynamics of media - how each media element performs alone, how they perform together and how they are constantly changing
• Understanding of the skills and functions of the Investment side of the business, as well as knowledge of Strategic Business Units’ competencies
• Interest in the client’s industry and environment within which they operate
• Knowledge of syndicated research, ad serving, media billing tools a plus
• Ability to understand media data sources in terms of what is measured, the method, and information reported
• Appreciation of the principles of marketing and advertising, as well as an understanding of media concepts and terms, creative and budget requirements
• Strong presentation skills

Responsibilities

• Supervising and training Associates and Senior Associates on day-to-day activities and all aspects of the planning process, as well as client business and industry
• Managing the flow of client media-related issues, creating solutions and resolving issues
• Establishing timetables for development of plans
• Integrating strategic planning philosophy into communication plan development
• Helping develop planning objectives and strategies that coincide with the client’s marketing direction
• Continually seeking a consumer-centric view in all strategic thinking promoting creative, innovative approaches to strategically reach the target consumer
• Supervising implementation of integrated offerings and tools
• Identifying opportunities for cross-platform deals when appropriate
• Providing point-of-view on various media in the marketplace
• Creating media plan recommendations and alternatives
• Selecting media vehicles and determine scheduling
• Analyzing competitive activity in the marketplace
• Overseeing the execution of and present media plans to clients
• Gauging media performance to determine the extent to which the original objectives and strategies are met
• Maintaining budget control and ensure execution of media plans by authorizing approved media schedules and monitoring buys/schedules
• Coordinating efforts with the Investment team(s) and creative agencies
• Studying demographic data and consumer profiles to identify desired target audiences
• Handling any client requests, e.g., plan or budget changes, providing marketplace information
• Meeting with media sales reps and industry representatives on a regular basis to pursue ideas that are strategically aligned with the client’s business

$50,000 - $95,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

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