Manager, Expense Management

John Hancock; Boston (MA); Hybrid; USD 67,000 - 103,000; Full time

Job summary

Manulife Financial Corporation is seeking a Manager for Canada Marketing Expenses to lead planning, forecasting and reporting of marketing costs across Canada. You will partner with business leaders to translate complex financial data into clear insights that drive expense performance and accountability.

Reporting to the AVP, you will join the Expense Management leadership team to advance best practices, automation, and AI-enabled decision support while fostering collaboration across Finance and

Qualifications

• Undergraduate degree in business, economics or finance (or equivalent).
• 5+ years in progressive accounting roles or similar.
• Professional accounting designation or MBA or equivalent experience.
• Strong interpersonal, negotiation and influencing skills.

Responsibilities

• Deliver insightful financial reporting, actionable analysis, and recommendations for strategic decision-making and expense management.
• Analyze consolidated expense performance, outlook, risks and opportunities; provide actionable recommendations.
• Verify and analyze expense accounting per company policies and business knowledge.
• Drive expense-management leadership through process improvements, best practices, and AI adoption.
• Collaborate across teams to drive innovation and continuous improvement.

Skills

Undergraduate degree

5+ years accounting

Accounting designation / MBA

Interpersonal skills

Independent problem solving

Results oriented

Customer focus

Business acumen

AI / emerging tech curiosity

Excel

Power BI

Lawson

Anaplan

Education

Undergraduate degree (business, economics or finance)

MBA

Accounting designation

Tools

Excel

Power BI

Job description

As Manager, Canada Marketing Expenses, you will play a key role in helping Marketing leaders make informed business decisions through meaningful financial insights and expense management. Reporting to the AVP, Marketing Expense Management, you will lead the planning, forecasting, reporting, and analysis of marketing expenses across Canada. You will partner closely with business leaders and their teams, delivering clear and actionable financial information, driving accountability for expense performance, and supporting the achievement of business objectives. Success in this role requires strong relationship-building skills, analytical thinking, and the ability to translate complex financial data into compelling insights that influence decision-making.

Position Responsibilities:

• Serve as a trusted advisor to functional leaders by delivering insightful financial reporting, actionable analysis, and recommendations that support strategic decision-making and effective expense management.

• Analyze and communicate consolidated expense performance, outlook, risks, and opportunities, providing recommendations that influence business decisions and drive financial outcomes.

• Demonstrate a strong technical understanding of the accounting for expenses including company policies and sufficient business knowledge to be able to verify and analyze information under review.

• Play a key role on the Expense Management leadership team by driving process improvements, best practices, and the adoption of AI and emerging technologies to enhance productivity, reporting, and decision-making.

• Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solutions.

Leadership and Team Development:

• Foster a culture of innovation, continuous learning, and high-performance teamwork by encouraging creativity and the adoption of data, automation, and AI capabilities.

• Lead opportunities to collaborate across teams to innovate and drive continuous improvement initiatives.

• Model and encourage collaborative team behaviours (Get it done together, Share your humanity).

• Expand networks and relationships across the supported business areas and Finance teams, leveraging these partnerships to deliver business results.

Required Qualifications:

• Undergraduate degree (business, economics or finance preferred).

• 5+ years of relevant experience in progressive accounting roles.

• Professional accounting designation or MBA or equivalent experience.

• Strong interpersonal skills with the ability to collaborate negotiate and influence effectively.

• Self-starter with the ability to work independently, particularly around using sound, independent judgment, problem-solving and analytical skills.

• Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.

• Excellent customer focus and commitment to quality.

• Strong business acumen with ability to communicate complex concepts and results in a clear, concise, easy to understand manner (written and verbal).

• Curiosity and willingness to embrace emerging technologies, including AI, automation, and data analytics, with the ability to identify practical business applications. Experience leveraging AI-enabled tools is considered an asset.

• Skills related to MS Office in particular Excel and Power BI. Familiarity with Lawson and Anaplan would be an asset.

When you join our team:

• We’ll empower you to learn and grow the career you want

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words

• As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.