Manager, Expense and Corporate Card Operations

Ebro Electronic GmbH; Charlotte (NC); Hybrid; USD 125,000 - 145,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company contribution

Paid time off

Job summary

Xylem is a Fortune 500 water technology company with global reach and 23,000 employees in over 100 countries. The Manager, Expense and Corporate Card Operations will lead global programs and optimize SAP Concur Expense operations while partnering with Finance, IT and Procurement to strengthen controls and processes.

The role is hybrid, based in Charlotte, NC, with on-site presence 3 days a week and requires strong experience managing global T&E programs, SOX compliance, and leading offshore

Qualifications

• Bachelor’s degree in Finance, Accounting, Business or related field.
• 6–9 years of experience in global T&E and corporate card management.
• Strong experience with SAP Concur Expense and SAP ERP integrations.
• Experience managing global programs and working with shared service teams.
• Solid understanding of controls, compliance, and audit requirements.
• Strong analytical, communication, and stakeholder management skills.

Responsibilities

• Manage global Corporate and Purchasing Card programs, including issuance, maintenance, and policy compliance.
• Oversee SAP Concur Expense operations, including workflows, audit rules, and user support.
• Monitor spend, usage, and compliance; drive resolution of exceptions and issues.
• Partner with IT to support Concur and ERP (SAP S/4HANA) integrations.
• Identify and implement automation and process improvements to enhance efficiency and control.
• Lead T&E audit activities and ensure adherence to policy and SOX controls.
• Lead an offshore/shared services team and define SLAs, KPIs, CSAT metrics.
• Deliver training, communications, and change management related to policy updates.
• Deliver reporting and insights on spend, compliance, and performance.

Skills

Analytical skills

Communication skills

Stakeholder management

Education

Bachelor’s degree in Finance, Accounting, Business or related field

Tools

SAP Concur Expense

SAP ERP integrations

Job description

## Manager, Expense and Corporate Card OperationsBewerbenremote type: Hybridelocations: Charlotte, North Carolina: Fort Mill, South Carolinatime type: Full timeposted on: Heute ausgeschriebenjob requisition id: R49816Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.The **Manager, Expense and Corporate Card Operations** is responsible for the day‐to‐day management and ongoing optimization of the company’s global Corporate Card programs and SAP Concur Expense operations across 58 countries.This role plays a critical part in ensuring strong policy compliance, efficient and well‐controlled operations, and a positive employee experience. The position leads a global support team and partners closely with **Finance, IT, and Procurement** to enhance processes, systems, and controls while supporting the company’s global growth.This is a hybrid position (on-site 3x per week) based in our Charlotte, NC office.**Manager, Expense and Corporate Card Operations****Key Responsibilities****1. Card & Expense Operations*** Manage global Corporate and Purchasing Card programs, including issuance, maintenance, and policy compliance* Oversee SAP Concur Expense operations, including workflows, audit rules, and user support* Monitor spend, usage, and compliance; drive resolution of exceptions and issues**2. Systems & Process Optimization*** Partner with IT to support Concur and ERP (SAP S/4HANA) integrations* Identify and implement automation and process improvements to enhance efficiency and control* Support system enhancements, upgrades, and issue resolution**3. Audit, Compliance & Controls*** Lead T&E audit activities (pre- and post-payment) and ensure adherence to policy and SOX controls* Partner with Internal Audit on reviews and remediation efforts* Analyze data to identify risks, trends, and improvement opportunities**4. Team Leadership & Service Delivery*** Lead an offshore/shared services team supporting expense processing, audits, and customer support* Define and monitor SLAs, KPIs, and CSAT metrics to ensure consistent, high-quality service delivery and positive employee experience* Drive team performance, training, and continuous improvement**5. Stakeholder Engagement & Reporting*** Serve as a key contact for global T&E and card-related matters* Partner cross-functionally to support program objectives and drive alignment* Deliver training, communications, and change management related to policy updates and system enhancements.* Deliver reporting and insights on spend, compliance, and operational performance**Manager, Expense and Corporate Card Operations Qualifications*** Bachelor’s degree in Finance, Accounting Business or related field* 6–9 years of experience in global T&E, Corporate Card management* Strong experience with SAP Concur Expense and ERP integrations (e.g., SAP)* Experience managing global programs and working with shared service teams* Solid understanding of controls, compliance, and audit requirements* Strong analytical, communication, and stakeholder management skillsXylem does not provide sponsorship for this position.The estimated salary range for this position is $125,000 to $145,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.**Why Xylem?**We believe in supporting our employees both professionally and personally. Our benefits include:· Paid parental leave, maternity support, and fertility benefits· Flexibility and hybrid work options where applicable· Health, dental, and vision insurance from day one· Emotional health and wellness programs and Volunteer program (Watermark)· Paid time off (PTO)/Flexible time off (FTO) and paid holidays· Career development, advancement, tuition reimbursement, and student loan forgiveness· Generous retirement savings plan with company contribution· Employee recognition and discount programsReady to grow your career while making a difference? Join a team that values your skills, supports your development, and empowers you to help solve global water challenges.#LI-RR1#LI-HybridWerden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation