Manager, Event Technology & AV Operations

Gartner, Inc.; Irving (TX); On-site; USD 70,000 - 104,000; Full time

Benefits offered by this job

Hybrid work environment

PTO and paid leave

401(k) match

Stock purchase discount

Job summary

Gartner, Inc. seeks a Manager of Event Technology & AV Operations to lead planning, execution, and ongoing improvement of AV across Gartner Executive Programs events.

You will own end-to-end delivery, manage vendors and labor, and ensure high-quality attendee experiences at multiple events. You will lead AV project teams, coordinate with stakeholders, manage budgets and logistics, and provide onsite leadership during critical event phases from setup to strike.

Qualifications

• Bachelor's Degree or equivalent professional experience.
• 5 years in event operations, AV production, or related field.
• Experience leading vendors, contractors, project teams, and cross-functional stakeholders.
• Experience managing event budgets, labor planning, logistics, and operational resources.
• Strong project management, organizational, and decision-making skills.

Responsibilities

• Lead Event Technology Operations: Own end-to-end delivery of AV and event tech services across multiple events.
• Manage Teams & Resources: Train and develop AV Project Managers, freelancers, vendors, and labor partners.
• Oversee Budgets, Vendors & Logistics: Manage vendor relationships, labor planning, equipment logistics, inventory, and budgets.
• Drive Operational Planning & Process Improvement: Develop execution plans, timelines, and scalable processes.
• Partner with Stakeholders: Collaborate with Conference Managers, Directors, Content teams, Production teams, hotels, vendors.
• Provide Onsite Leadership: Serve as operational lead during setup, rehearsals, live delivery, and strike.

Skills

Event operations leadership

AV systems knowledge

Vendor management

Labor planning

Project management

Stakeholder management

Onsite leadership

Education

Bachelor's Degree

Tools

AV equipment

Job description

The Manager, Event Technology & AV Operations leads the planning, execution, and continuous improvement of Audio Visual operations across Gartner Executive Programs events. This role is responsible for event technology strategy, vendor management, labor planning, operational execution, inventory oversight, and onsite event leadership. The successful candidate will combine strong operational leadership with hands‑on event execution expertise to deliver high-quality experiences for attendees, clients, and Gartner stakeholders.

What You Will Do

• Lead Event Technology Operations: Own the end-to-end delivery of AV and event technology services across multiple events, ensuring operational excellence, execution consistency, and high-quality attendee experiences.
• Manage Teams & Resources: Lead, train, and develop AV Project Managers, freelance personnel, vendors, and labor partners while driving accountability, performance, and execution standards.
• Oversee Budgets, Vendors & Logistics: Manage vendor relationships, labor planning, equipment logistics, inventory, and event budgets while identifying opportunities to improve efficiency and control costs.
• Drive Operational Planning & Process Improvement: Develop event execution plans, timelines, operational standards, training materials, and scalable processes that support business objectives and event growth.
• Partner with Stakeholders: Collaborate with Conference Managers, Directors, Content teams, Production teams, hotels, and vendors to ensure successful event execution and to resolve operational challenges.
• Provide Onsite Leadership: Serve as the operational lead during critical event phases including setup, rehearsals, live event delivery, and strike while proactively identifying and solving issues in real time.

What You Will Need

• Bachelor's Degree or equivalent professional experience
• 5 years of experience in event operations, AV production, technical event management, production operations, or a related field
• Experience leading vendors, contractors, project teams, and cross‑functional stakeholders
• Experience managing event budgets, labor planning, logistics, and operational resources
• Strong project management, organizational, and decision‑making skills
• Advanced knowledge of Audio Visual systems, live event production, and onsite execution
• Excellent communication, leadership, and stakeholder management skills
• Ability to manage multiple complex priorities within a fast‑paced environment
• Comfortable working from Gartner's Carrollton warehouse and office location on a regular basis
• Ability to travel extensively, including serving as the lead AV Project Manager for approximately seven or more events annually

Success in This Role Looks Like

• Events are delivered seamlessly with minimal operational disruption
• Vendors, labor, and logistics are proactively managed and executed to plan
• Teams consistently meet execution standards and operational expectations
• Budgets and resources are managed effectively
• Operational processes continue to improve and scale with business needs
• Stakeholders view the Manager as a trusted operational leader and partner

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate.

If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 70,000 USD - 104,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market‑leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].