Sr Technical Program Manager (Consulting and Insights Technology)

Gartner; Dolphin Cove (CT); Hybrid; USD 120,000 - 167,000; Full time

Benefits offered by this job

Hybrid Work Environment

Generous PTO

401K with company match

Tuition reimbursement

Employee stock purchase plan

Job summary

Gartner is seeking a Senior Technology Program Manager to lead a global IT project portfolio within Consulting & Insights Technology. You will direct complex programs, ensure benefits realization, and drive end-to-end delivery in an Agile environment across dispersed teams.

You will partner with technical leadership, report to executives, and influence stakeholders while balancing operational and development needs. This hybrid role offers growth and impact across Gartner's technology initiatives.

Qualifications

• 10+ years of program management experience in IT
• Strong qualitative and quantitative problem solving with ownership
• Experience leading Agile/SCRUM projects across global teams
• Proven leadership and communication with executive stakeholders
• Ability to balance business and technology needs across initiatives

Responsibilities

• Oversee global IT project portfolio and ensure alignment with Gartner strategy
• Report project progress to executives and stakeholders; develop action plans
• Ensure Agile/SCRUM practices are followed and coached across teams
• Lead change management and maintain project documentation processes
• Develop long-term strategic and tactical planning for technology and people resources
• Coordinate multiple sub-teams into cohesive project plans
• Manage project costs, budgets, risks, and benefits realization

Skills

Agile methodologies

Stakeholder management

Project leadership

Risk management

Backlog refinement

Release management

Cross‑functional leadership

Financials & budgeting

Communication skills

/change management

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft Office

JIRA

Confluence

Job description

Hiring near our Irving, TX and Stamford, CT Centers of Excellence, with a hybrid work environment.

About Gartner IT

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role

Gartner is looking for a well-rounded Senior Technology Program Manager who can provide project and program leadership for technology projects within Gartner's Consulting & Insights Technology organization. The Senior Technology Program Manager role will lead a complex Portfolio of IT projects and is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate should have experience running projects in an Agile/Scrum environment.

What you will do

Responsible for the oversight and management of global technology-based Project Portfolio in support of IT initiatives and accountable for fostering an environment of collaboration and high impact results.

• Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans
• Able to analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries
• Strong business acumen and leadership experience - proven track record of acting as a valued IT business partner to senior leadership
• Ability to influence and manage the expectations of clients, team members, management and external groups
• Establish project metrics with available tools to track health, quickly analyze problems, identify root cause, create action plans, assess impact and develop resolution options
• Responsible for the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects
• Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements
• Responsible for directing multiple sub-team project plans into a cohesive whole
• Lead change management activities with support/service groups outside the project team to ensure successful project results. Work with technical team to develop documentation processes/procedures for training
• Guide and ensure the Agile/SCRUM methodologies are followed
• Evaluate project and program performance consistently with key performance indicators
• Ability to handle Project Cost Management & financials including budget plans, monitor spend, and prepare for potential risks
• Capable of balancing operational and development needs of work teams

• Able to interact well with team members and stakeholders in resolving operational issues
• Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues

What you will need

Strong IT professional with 10+ years of experience in program management. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability.

Must have

• 15+ years of experience in working with IT technology development teams in project management capacity
• Strong experience with Agile methodologies
• Demonstrated leadership and communication skills working with matrixed teams, management and executive stakeholders in a dynamic, growth environment
• Strong project leadership, adept at Product Backlog Refinement, Risk Management, Stakeholder Management, Agile Team Building across multiple global teams, Release Management and Conflict Resolution
• Strong ability to understand client expectations and to resolve issues that may affect delivery
• Proficient in Microsoft Suite, JIRA and Confluence

Who you are

• Bachelor's degree or foreign equivalent degree in Computer Science or a related field required
• Demonstrated leadership skills. Especially communication, collaboration, people management & influencing skills
• Ability to work in a fast-paced environment with tight deadlines and multiple project deliverables
• Critical thinker, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products
• Excellent communicator, both written and verbal, to all levels of the organization

Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

What you will get

• Competitive compensation.

• Limitless growth and learning opportunities.

• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!

• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

• A chance to make an impact - your work will contribute directly to our strategy.

• Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

• 20+ PTO days plus holidays and floating holidays in your first year.

• Extensive medical, dental insurance and vision plan.

• 401K with corporate match, immediate vesting.

• Health-and-wellness-related allowance programs.

• Parental leave.

• Tuition reimbursement.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Gartner Gives Charity Match. And much more!

Who are we

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

What do we offer

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 120,000 USD - 167,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].