Manager, ERP

APM Terminals; Norfolk (VA); On-site; USD 100,000 - 120,000; Full time

Job summary

APM Terminals is seeking a PeopleSoft ERP Manager to supervise and maintain its PeopleSoft applications. This role involves evaluating and deploying new applications, managing enhancements, and guiding the technical team to meet business objectives.

The ideal candidate will have a strong functional background in PeopleSoft disciplines and at least six years of relevant experience. A commitment to quality and customer service is essential, alongside the ability to train and support users.

Qualifications

• Six years of PeopleSoft ERP experience or twelve years without a degree.
• Demonstrated ability in leading and managing cross-functional teams.
• Proven experience in implementing major PeopleSoft enhancements.

Responsibilities

• Evaluate and deploy new applications and enhancements.
• Manage development projects for PeopleSoft improvements.
• Conduct training and create documentation for end users.

Skills

Leadership

PeopleSoft enhancement design

Functional expertise in PeopleSoft

Database organization knowledge

Excel and SQL proficiency

Project management

Education

Four-year college degree in relevant field

Six years PeopleSoft ERP experience

Tools

SQL

Crystal Reports

Query tools

Job description

The PeopleSoft ERP Manager’s role is to supervise and maintain the organization’s PeopleSoft application through best practices and the appropriate staffing and management of a technical team. The PeopleSoft ERP Manager is also responsible for planning and coordinating the processes required for the provision of the PeopleSoft application, interfaces and sub-systems. This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission‑critical information and software systems. The PeopleSoft ERP Manager also functions as a hands‑on Project Manager and analyst as needed to support business objectives.

Key Responsibilities

• Evaluating, installing, configuring, and deploying new applications, system interfaces, products, and enhancements to the existing PeopleSoft application.
• Analyzing documentation and technical specifications of application upgrades/enhancements under deployment or consideration to determine its intended functionality.
• Managing the development and deployment of new PeopleSoft enhancements, upgrades, interfaces and related systems.
• Ensuring that development projects meet business requirements and goals, fulfill end‑user requirements, and identify and resolve systems issues.
• Leading and managing the performance of the application team and external resources in support of business operations.
• Liaising with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
• Reviewing and analyzing existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
• Developing and communicating training and documentation for end users, hold clinics as necessary, and other user‑related activities.
• Supporting commitment to safety and other selected company standards and certifications.
• Performing other position‑related duties as specified by management.

Position Specifications

Education and Experience: Four‑year college degree with six years Peoplesoft ERP experience (must be from an accredited institution) or twelve years Peoplesoft ERP experience without a college degree.

Technical Skills and Competencies Required

• Demonstrated ability in leading staff and cross‑functional teams.
• Proven experience in overseeing or leading the design, development, and implementation of major PeopleSoft enhancements and/or upgrades.
• Strong functional expertise in at least 3 PeopleSoft disciplines.
• Working knowledge of the PeopleSoft architecture and database organization.
• Thorough understanding of Excel, Query, Crystal, SQL and other business tools.
• Proven experience in the operation and analysis of database, hardware, software, and standards, and data retrieval methodologies.
• Strong knowledge of system and software quality assurance best practices and methodologies.
• Strong customer‑service orientation.
• Good project management skills and/or substantial exposure to project‑based work structures.
• Knowledge of applicable data privacy practices and laws.

Maersk is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process.