Manager, Environmental Services

Forefront Healthcare; Shelbyville (IN); On-site; USD 75,000 - 95,000; Full time

Job summary

Forefront Healthcare is seeking an Environmental Services Manager to lead daily cleaning, floor care, laundry, and waste operations in a patient-centered healthcare environment. You will supervise EVS staff, schedule work, and monitor quality and safety standards.

You will collaborate with infection prevention, nursing, and facilities leadership to meet regulatory requirements (OSHA, CMS, and TJC) and drive continuous improvement.

Qualifications

• Experience leading EVS teams in healthcare settings.
• Strong knowledge of OSHA, CMS, and TJC standards.
• Ability to develop schedules and monitor KPIs.

Responsibilities

• Supervise EVS supervisors, technicians, and laundry staff.
• Oversee laundry operations and infection prevention practices.
• Ensure compliance with regulations and accrediting standards.
• Develop departmental schedules and productivity standards.
• Conduct quality audits of patient/resident areas, public spaces, and laundry operations.
• Manage inventory, equipment maintenance, and supply orders.
• Implement performance metrics and track KPIs for efficiency and service quality.
• Collaborate with interdisciplinary teams on safety, patient satisfaction, and infection prevention.

Skills

Team leadership

Operations management

Infection control

Regulatory compliance

KPI tracking

Job description

Forefront is dedicated to enhancing lives through exceptional culinary and support services. As a leader on our team, you play a vital role in driving operational success within a healthcare environment. Through our core values Tenacity, Integrity, Creativity, Service Excellence, Safety, and Caring, you will lead teams, ensure high-quality service delivery, and help create a clean, safe, and healing environment for all.

If you are passionate about leading people, developing teams, and making a meaningful impact, we invite you to join us.

Why You’ll Love Leading With Us:

• Supportive Culture: Collaborate with a leadership team that values input, accountability, and continuous improvement
• Growth-Focused: Access to leadership development, Lean Six Sigma opportunities, and career advancement pathways

Position Summary

The Environmental Services Manager oversees day-to-day operations of environmental services, including facility cleaning, floor care, waste management, and laundry services. This role ensures departmental compliance with regulatory standards, maintains a safe and clean environment for patients, residents, and staff, and supports the implementation of operational goals. The Manager leads front-line supervisors and associates, ensures quality service delivery, and assists and supports the Director in strategic planning, reporting, and departmental initiatives.

Position Type and Expected Hours of Work

• This is a salaried exempt leadership position. Extended hours may be necessary based on operational needs.

Essential Functions and Duties

• Supervise and support EVS supervisors, technicians, and laundry staff.
• Oversee laundry operations, including staffing, workflow, equipment, and infection prevention practices.
• Ensure compliance with OSHA, CMS, TJC, and other applicable regulations.
• Develop and monitor departmental schedules, assignments, and productivity standards.
• Conduct regular inspections and quality audits of patient/resident areas, public spaces, and laundry operations.
• Manage departmental inventory, equipment maintenance, and supply orders.
• Implement performance metrics and track KPIs for operational efficiency and service quality.
• Collaborate with interdisciplinary teams to support infection prevention, patient satisfaction, and safety initiatives.
• Support the Director in preparing reports, evaluating departmental performance, and implementing new programs or initiatives.

General Responsibility as Required for Position

• Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.
• Attends department meetings as required.
• Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.
• Completes mandatory training and competencies annually.

Travel

• N/A

AAP/EEO Statement

Forefront will not discriminate based on race, color, sex, height, weight, disability, national origin, religion, marital status, pregnancy, military service, genetics, sexual orientation, gender identity, age, or any other protected class in its hiring practices, conditions for transfer or promotion, policies, discipline, discharge, terms, conditions or benefits of employment.

Other Duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job duties, tasks, responsibilities, and activities may change from time to time.

Position Type

Full-time

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