Manager, Enterprise Systems

Cypress Creek Energy; Durham (NC); Hybrid; USD 105,000 - 145,000; Full time

Benefits offered by this job

15 days PTO

401(k) Match

Medical, dental, vision

Wellness stipend

Tuition reimbursement

Phone bill reimbursement

Company swag

Job summary

Cypress Creek Energy is seeking a Manager, Enterprise Systems to lead process design, documentation, FP&A reporting support, and governance of the team's software contracts. This role acts as the Director's right hand, growing into broader Digital Enterprise ownership and taking the Directors authority in their absence.

The ideal candidate has 5+ years in business analysis or IT/operations, strong skills in Lucidchart/Visio, advanced Excel, and proven project leadership.

Qualifications

• 5+ years as business analyst, business systems analyst, or IT/ops role.
• Experience building process diagrams/workflows (Lucid, Visio, or similar).
• Strong written communication; polished documentation experience.

Responsibilities

• Build process maps and workflow diagrams in Lucid for current and future state.
• Produce clear documentation: SOPs, requirements docs, meeting records.
• Partner with Enterprise Lead to capture requirements before system changes.
• Lead small-to-medium cross-functional projects from scoping to delivery.
• Manage timelines, action items, and stakeholder communications.
• Coordinate with NetSuite team on business-requirements side of initiatives.
• Work with FP&A to design/optimize recurring reports and dashboards.
• Own governance of the Digital Enterprise SharePoint site and file structure.

Skills

Lucidchart

Process mapping

Documentation

Project management

SharePoint governance

Vendor management

Excel

Stakeholder management

Communication skills

Tools

NetSuite

Lucidchart

Visio

SharePoint

Job description

The Company

The energy industry is entering one of the most significant periods of growth and transformation in its history. Meeting the nation’s growing demand for reliable electricity will require new ideas, new infrastructure, and talented people committed to building for the future.

At Cypress Creek Energy, we’re meeting that challenge by developing and operating the energy infrastructure needed to power communities, support economic opportunity, and strengthen resilience. We believe our responsibility extends beyond the grid and that how we build matters just as much as what we build.

That same commitment extends to our employees. We invest in professional growth, encourage collaboration across teams, and provide opportunities to take ownership, expand your expertise, and advance your career. Our culture is grounded in safety, accountability, respect, and a shared commitment to deliver results. Join us and help meet one of the most important energy challenges of our time while building a rewarding career.

Overview

The Manager, Enterprise Systems acts as the Director of Enterprise Systems’ right hand — leading process design, documentation, small projects, FP&A reporting support, SharePoint site governance, and management of the team's software and vendor contracts. The role is designed with a growth path: as the person builds context and trust, they take on broader ownership across the Digital Enterprise function and act with the Director's authority in the Director's absence (e.g., during vacation or leave).

Responsibilities

• Build and maintain process maps and workflow diagrams in Lucid (Lucidchart/Lucidspark) for current-state and future-state business processes.
• Produce clear, well-organized documentation: process guides, standard operating procedures, requirements documents, and meeting/decision records.
• Partner with the Enterprise Functional Lead to capture and formalize process requirements ahead of system changes.

• Lead small-to-medium cross-functional projects and process-improvement initiatives from scoping through delivery.
• Manage project timelines, action items, and stakeholder communication; elevate risks and blockers to the Director as needed.
• Coordinate with the Sr. NetSuite Developer and NetSuite Analysts on the business-requirements side of larger system initiatives.

• Work with FP&A to design and improve recurring financial and operational reports, dashboards, and data views.
• Gather reporting requirements from business stakeholders and translate them into specifications the technical team can build against.
• Identify opportunities to streamline or automate manual reporting processes.

• Own the reorganization, structure, and ongoing governance of the Digital Enterprise SharePoint site (information architecture, permissions, document lifecycle).
• Establish and maintain naming conventions, folder structures, and archiving practices so the team's knowledge base stays usable as it grows.

• Maintain the master log of software and digital tools the team pays for: owners, renewal dates, cost, and usage.
• Track contract renewals and license counts proactively; flag upcoming renewals, unused seats, and consolidation opportunities to the Director.
• Coordinate with Procurement/Legal on renewals, new vendor onboarding, and contract terms as needed.

• Act as the Director's delegate for day-to-day team operations and decisions during the Director's absence (vacation, leave, travel).
• Maintain enough visibility across all team workstreams (NetSuite development, analyst tickets, functional roadmap) to represent the team credibly in the Director's place.

• Serve as a liaison between business users and the Digital Enterprise technical team.
• Support change management activities (e.g., documentation for Change Requests, UAT coordination) in line with the NetSuite Administrative Access & Change Management Policy.
• Contribute to a culture of clear documentation and process discipline across the team.

Required

Education & Experience Required

• 5+ years of experience in a business analyst, business systems analyst, or IT/business operations role, with demonstrated growth in scope of responsibility.
• Demonstrated experience building process diagrams/workflows (Lucid, Visio, or similar tools).
• Strong written communication skills; comfortable producing polished documentation for varied audiences.
• Experience leading small-to-medium projects independently, including stakeholder management.
• Experience managing SharePoint (or a comparable intranet/document platform) at an administrative/governance level.
• Comfort owning vendor relationships, contracts, or renewals — even informally in a prior role.
• Advanced in Excel; comfort working with financial or operational data.
• Judgment and trustworthiness to operate with real autonomy and occasionally act on the Director's behalf.

Preferred

• NetSuite strongly preferred from a business/functional perspective.
• Experience supporting FP&A, Finance, or Operations reporting needs.
• Familiarity with project/task tools.
• A track record of being trusted to manage ambiguity and represent a leader's priorities in their absence.
• Embrace and live by the mission and values of Cypress Creek Energy

Location:

The preferred location for this role is for one of our offices in Durham, NC. Our team operates on a hybrid schedule, with in-office schedule of three days per week.

Benefits

• 15 days of Paid Time Off, accrual up to 20 days, 11 observed holidays.
• 401(k) Match
• Comprehensive package including medical, dental, vision and health insurance
• Wellness stipend, family planning stipend, and generous parental leave
• Tuition Reimbursement
• Phone Bill Reimbursement
• Company Swag

Cypress Creek Energy Human Resources team does not accept unsolicited resumes from third party recruiters, staffing firms, or related agencies. The Human Resources team coordinates all recruiting and hiring at our company. We do not accept resumes from third-party recruiters unless authorized by the Human Resources team and if a signed agreement is in place. Any unsolicited resumes will be considered property of CCE and we are not responsible for any related fees. All communication related to recruiting partnerships should ONLY be directed to the Human Resources team.

Cypress Creek Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to providing a workplace that is inclusive and values diversity, and we encourage candidates from all backgrounds to apply.

Please be aware of recruiting scams—official communications will only come from @ccrenew.com, we will never request personal or financial information, and any suspicious activity should be reported to [e-mail].