Manager, Enterprise Applications - Oracle Cloud and Salesforce

Forward Air Corp.; Coppell (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Forward Air Corp. is seeking a Manager of Enterprise Applications to oversee Salesforce, Oracle Cloud Financials, and Oracle Cloud HCM.

This on-site role based in Dallas, TX partners with HRIS, Financial Systems, Payroll, and Commercial Operations to align application roadmaps with business priorities. The ideal candidate has 7+ years leading enterprise applications, strong governance experience, and a proven ability to drive cross-functional initiatives with vendors and internal teams.

Qualifications

• Education in IT, CS, or related field required.
• Certification in Salesforce, Oracle Cloud, PMP, ITIL, Agile preferred.
• 7+ years leading enterprise applications and ERP/HCM/CRM.
• 3+ years leading cross-functional initiatives with vendors/teams.
• Experience aligning roadmaps with business priorities.

Responsibilities

• Lead governance and optimization of enterprise applications including Salesforce, Oracle Cloud Financials, and Oracle Cloud HCM.
• Serve as liaison between Technology and business owners (HRIS, Financial Systems, Payroll).
• Develop and maintain application roadmaps balancing business needs and technical capabilities.
• Oversee integrations, data quality, and cross-system interoperability.
• Establish governance standards for security, compliance, and lifecycle management.
• Coordinate major releases, upgrades, and vendor engagements.
• Provide leadership to internal resources and project teams.

Skills

Salesforce

Oracle Cloud Financials

Oracle Cloud HCM

ERP

HRIS

Data governance

Security administration

Education

Bachelor's degree in IT or related field

Tools

Windows / O365

Teams / Zoom / Webex

Job description

Manager, Enterprise Applications - Oracle Cloud and Salesforce

Job Info

• Job Identification 41881
• Job Schedule Full time
• Locations 3200 OLYMPUS BOULEVARD, Dallas, TX, 75019, US (On-site)
• Job Category Technology: Leadership
• Job Category Information Technology
• Job Function Enterprise Applications

Job Description

Responsibilities

• Lead the strategic direction, governance, and optimization of the enterprise applications ecosystem, including Salesforce, Oracle Cloud Financials, Oracle Cloud HCM, Payroll systems, and related business applications.
• Serve as the primary liaison between Technology and business functional system owners, including HRIS, Financial Systems, Payroll, and Commercial Operations teams, to align application strategies with organizational priorities.
• Partner with functional subject matter experts and product owners to develop and maintain application roadmaps that balance business requirements, technical capabilities, risk considerations, and long-term scalability.
• Provide enterprise-level oversight of application integrations, ensuring seamless data flow, system interoperability, data quality, and process continuity across platforms.
• Establish governance frameworks, decision-making processes, and standards that promote consistency, security, compliance, and effective lifecycle management across enterprise applications.
• Facilitate cross-functional prioritization of enhancements, upgrades, implementations, and optimization initiatives to maximize business value and resource utilization.
• Collaborate with business and technical stakeholders to evaluate new capabilities, technologies, and automation opportunities that improve operational efficiency and user experience.
• Coordinate major system releases, upgrades, and implementation activities in partnership with functional platform owners and external vendors.
• Serve as an escalation point for complex application issues requiring cross-system analysis, stakeholder alignment, or vendor engagement.
• Define and oversee enterprise application security standards, access governance processes, and data management practices in collaboration with functional administrators and technology teams.
• Ensure enterprise applications support audit, compliance, regulatory, and data privacy requirements through appropriate controls, documentation, and governance practices.
• Lead relationships with software vendors, implementation partners, and managed service providers, including contract oversight, licensing strategy, and performance management.
• Monitor application performance, adoption, and business outcomes, identifying opportunities to improve system effectiveness and return on investment.
• Provide leadership to internal resources, consultants, and cross-functional project teams supporting enterprise application initiatives.
• All other duties as assigned to meet evolving business needs.

Qualifications

• Education: Undergraduate degree in Information Technology, Computer Science, Business Information Systems, Management Information Systems, Business Administration, or related field required.
• Certification/Licensure: Salesforce, Oracle Cloud, PMP, ITIL, Agile, or other relevant enterprise application certifications preferred.
• Experience: Seven (7)+ years of experience leading, supporting, or managing enterprise business applications, ERP, HCM, CRM, payroll, or related technology platforms.
• Three (3)+ years of experience leading cross-functional initiatives, enterprise application programs, teams, vendors, or matrixed stakeholder groups.
• Demonstrated experience partnering with business system owners, product owners, and functional subject matter experts to define roadmaps, prioritize enhancements, and deliver technology solutions.
• Strong understanding of enterprise application architecture, integrations, data governance, security administration, and business process optimization.
• Experience supporting multi-platform ecosystems that include ERP, HCM, CRM, Financial, Payroll, or related enterprise systems.
• Demonstrated ability to influence decision-making and drive alignment across multiple business functions without direct ownership of all systems or resources.
• Experience managing software vendors, implementation partners, licensing agreements, and technology-related contracts preferred.
• Demonstrated discretion and confidentiality in handling and protecting sensitive information.
• Technical: Proficient with Oracle Fusion Cloud suite (HR/ERP/Finance), Salesforce, common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
• Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

#LI-Onsite #LI-BT1

WHAT WE OFFER

• Compensation: Competitive base pay based on experience, industry/geographic benchmarks and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company.
• Health: Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching).
• Wealth: 401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage.
• Time: 7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10-25 days annually.
• Culture: A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic.

ADDITIONAL INFORMATION

• Agencies: The Company does not accept unsolicited outreach from third parties. Absent an agreement signed by internal Talent Acquisition and Procurement, and a documented request from Talent Acquisition to submit candidates for a specified requisition, we will not approve payments to any third party.
• Work Authorization: Within the United States, the Company is an E-Verify employer. Unless otherwise indicated, U.S.-based workers must be legally authorized to work in the U.S. without sponsorship, including but not limited to F-1, H-1, H-2, L, J, and TN visas, etc.
• Diversity, Equity and Inclusion (DEI): The Company is proud to be an equal opportunity employer . Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
• Reasonable Accommodations: Physical/mental requirements are listed only to identify where potential accommodations may be needed, not as qualification standards. In compliance with applicable laws and regulations (including ADA, ADEA, and FMLA), accommodations may be available to qualified individuals unable to perform essential duties without them. Additional requirements may apply to meet legal, regulatory, and Company standards.
• Recruitment Fraud: We will only contact you from @forwardair.com or @omnilogistics.com emails (system messages may come from @workflow.email.us-phoenix-1.ocs.oraclecloud.com). If reached via Indeed or LinkedIn, verify recruiters by reviewing their LinkedIn profiles. We will never request sensitive personal information outside secure systems, nor ask for purchases. Report suspected scams to the Federal Trade Commission and your state Attorney General .