Manager - Employee Relations

NYU Langone Health; New York (NY); On-site; USD 100,000 - 175,000; Full time

Job summary

NYU Langone Health is seeking a Manager of Employee Relations to cultivate a positive relations environment, partner with leadership, and manage programs for non-union and union-represented staff. The role focuses on policy interpretation, grievance handling, and regulatory compliance to support NYU Langone Health’s goals.

With a Bachelor’s in HR or Labor Relations and progressive HR experience, you will design training, participate in collective bargaining, and ensure consistent, strategic

Qualifications

• Bachelor’s degree in Human Resources Management or Labor Relations preferred.
• Progressive experience in Human Resources with at least 2 years in Employee and Labor Relations.

Responsibilities

• Advise leadership on policy interpretation, performance assessments, disciplinary and grievance issues across departments.
• Manage grievance administration, investigate issues, interpret collective bargaining agreements for union employees, recommend actions.
• Assist legal counsel in arbitration preparation and representing NYU Langone Health in arbitration and third-party proceedings as required.
• Investigate charges or complaints with third-party agencies; interview involved parties to support responses to charges.
• Research, develop, and present Employee Relations training programs.
• Participate in negotiations with Local 1199 SEIU, Local One Security Officers Union, Local 32BJ SEIU, and Local 810 Teamsters; analyze proposals and prepare counter-proposals.
• Ensure compliance with federal, state, and local regulations; monitor regulatory changes and implement required changes.
• Maintain detailed metrics on grievances and arbitrations in Salesforce and OnBase/Grievance Log.

Skills

Effective communication

Oral communication

Written communication

Education

Bachelor’s degree in HR Management or Labor Relations

Master’s degree in HR or related field

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Manager of Employee Relations.

In this role, the successful candidate will be responsible for cultivating a positive employee relations environment by assisting in the development of employee relations activities at NYU Langone Health.

Designs, implements, and maintains programs to facilitate a positive relationship with non-union employees and union represented employees in line with the institutions goals. Works with leadership and department supervisors to cultivate commitment among department staff in support of its priorities. By understanding issues at the department level, functions as a strategic resource of information and support to department management to resolve concerns. Engages in activities which ensure Employee Relations is viewed as a beneficial and accessible resource for leadership and employees.

Job Responsibilities:

• Provides advice, information, guidance, and assistance to NYU Langone Health leadership in the administration of policies and procedures, performance assessment, contract interpretation, disciplinary and grievance issues, including corrective action for a large variety of departments at NYU Langone Health.
• Grievance Administration - Responds to questions and problems regarding policy interpretation and implementation. Investigates the issues raised and gathers all pertinent data before making a recommendation. Interprets the collective bargaining agreement for union employees based on an analysis of each situation, maintaining consistency and considering past practices. Recommends appropriate performance evaluation or disciplinary action as needed.
• Arbitration - Reviews positions/arguments for cases via written summary in preparation for arbitration. Initiates and extends recommendations for terms of settlement for grievances in lieu of arbitration. Prepares thorough analysis of arbitrations and third-step, non-union grievances specifying the strengths and weaknesses of the positions of both parties. Assists legal counsel in preparing for and representing NYU Langone Health at arbitrations and third-party proceedings as required.
• Third-Party Proceedings - Investigates charges or complaints, filed with third-party agencies. Conducts investigations into allegations contained with the charge. Interview supervisors, witnesses, and other involved parties to assist in the preparation of a response to the charge. Provides assistance to legal counsel in responding to complaints and third-party proceedings, including Equal Employment Opportunity Commission (EEOC), NY State or City Dept. of Human Rights Charges, National Labor Relations Board (NLRB) charges. Represent NYU Langone Health at conferences, hearings, etc.
• Training - Researches, develops, designs, and presents training programs/sessions in all areas of Employee Relations. Researches material to develop courses and work with departmental leadership to determine future needs.
• Collective Bargaining - Participates in negotiations with Local 1199 SEIU, Local One Security Officers Union, Local 32BJ SEIU, and/or Local 810 Teamsters as required. Identifies and researches potential issues which may arise during negotiations. Analyzes the union's proposal for the feasibility of acceptance. Prepares viable counter-proposals as necessary. Consults with other sections within Human Resources to determine the impact proposed contract terms may have on NYU Langone Health. Consults with Department Heads to ascertain their priorities and the feasibility of their acceptance.
• Legal & Regulatory Compliance - Ensures NYU Langone Health complies with federal, state, and local regulations pertaining to Employee Relations. Maintains an awareness of current regulatory requirements, interprets legislation (either new or changes to current), and court decisions on various employee relations issues as they affect the NYU Langone Health on an ongoing basis. Meets with representatives of the various regulatory agencies to provide them with requested data and ensure compliance. Reviews decisions and recommendations of regulatory agencies and initiates changes in response to deficiencies or regulatory requirements.
• Metrics - Maintains current, detailed, and accurate information on work output within Salesforce. Maintains current and accurate information on the status of assigned Grievances and Arbitrations within OnBase and Grievance Log.

Additional Position Specific Responsibilities:

Effective oral, written and communication skills.

Minimum Qualifications:

To qualify you must have a Bachelor's degree, preferably in Human Resources Management or Labor Relations

Progressive experience in Human Resources of which two years should be in Employee and Labor Relations or equivalent experience

Preferred Qualifications:

Masters degree in Human Resources or related fields.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health provides a salary range to comply with the New York State Pay Transparency Law. The salary range for the role is $100,000.00 to $175,000.00 annually. Actual salary depends on a variety of factors, including experience, specialty, education, and health system need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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