Employee & Labor Relations Specialist

NYU Langone; New York (NY); Sur place; USD 85 000 - 120 000; Plein temps

Résumé du poste

NYU Langone Health is hiring an Employee & Labor Relations Specialist to cultivate positive ER by assisting in development and administering employee relations activities. Ensures compliance with policies, collective bargaining agreements, and federal/state/local laws.

The role focuses on accommodation processes, policy interpretation, case management in Salesforce, and collaboration with leadership to resolve issues and improve processes.

Qualifications

• Bachelor's degree required.
• Minimum three years of progressive experience in Human Resources.
• Employee & Labor Relations experience preferred.

Responsabilités

• Serves as accommodation representative for disability, religious and pregnancy requests; documents outcomes and informs involved parties.
• Responds to policy questions, investigates issues, and gathers data before recommendations.
• Creates and manages cases in Salesforce for intake, escalations, and resolutions.
• Manages documentation and filing of disciplinary actions; handles unemployment tasks as directed.
• Reviews telecommuting requests and ensures timely processing of agreements.
• Assesses Performance Improvement Plans and follow-up actions at conclusion.
• Assists with the Grievance Process for union and non-union employees, including scheduling and preparing for meetings.
• Provides guidance to employees on fairness and equity concerns; supports Legal Counsel in arbitrations.
• Maintains accurate case data in Salesforce, Onbase, and Grievance log; ensures regulatory compliance.

Connaissances

Communication skills

Interpersonal skills

HR knowledge

Formation

Bachelor's degree

Outils

Salesforce

Onbase

Grievance log

Description du poste

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition‑free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as an Employee & Labor Relations Specialist. In this role, the successful candidate will be responsible for cultivating positive Employee & Labor Relations by assisting in the development and administration of employee relations activities at NYU Langone Health. Ensures leadership and staff complies with all NYU Langone Health policies and collective bargaining agreements as well as federal, state and local laws and regulations. Responds to employee concerns and inquiries. Engages with employees to ensure the reasonable accommodation process is alignment with our commitment to inclusivity and compliance with the American with Disabilities Act (ADA) and other state and local regulations. Reviews compliance and regulatory matters. Ensures that Employee & Labor Relations is viewed as a beneficial and accessible resource for all NYU Langone Health leadership and employees.

Job Responsibilities:

• Serves as accommodation representative for disability, religious and pregnancy accommodation requests made by employees. Ensures all appropriate documentation is submitted, engages in cooperative dialogue with employee and engages the respective departments to determine a reasonable outcome. Notifies employee and department of the determination in writing.
• Responds to questions and problems regarding policy interpretation and implementation. Investigates the issues raised and gathers all pertinent data before making a recommendation.
• Recordkeeping of Intake and Escalations - Responsible for creating cases in Salesforce to document initial report from callers/walk ?ins if applicable and resolving cases or assigning cases to the appropriate party for follow up and resolution.
• Responsible for accurate documentation and filing of all employee disciplinary actions received from managers. Assists with tasks related to unemployment as directed. Responds to all requests for documents/employment records as directed.
• Reviews telecommuting requests to determine whether request should be granted and takes necessary steps to ensure telecommuting agreement is timely processed.
• Assesses Performance Improvement Plans (?PIPs?) to make sure they are properly constructed and that appropriate follow up takes place at the conclusion of the PIP.
• Assists with the Grievance Process for union and non-union employees including but not limited to scheduling grievances in a timely manner in accordance with collective bargaining agreements or policy; and preparing department representatives for grievance meetings; Drafts and implements appropriate agreements when settling grievances in consultation with department leadership.
• Assists ELR Managers in providing guidance to employees who present general questions & concerns about fairness & equity as it relates to their employment.
• Assists Legal Counsel in preparing for and representing NYU Langone Health at arbitrations and third-party proceedings as required.
• Assists Legal Counsel in responding to complaints and third-party proceedings, including EEOC, NY State or City Dept of Human Rights Charges, NLRB charges. Maintains current, detailed and accurate information on work output in Salesforce and other case management tools such as Onbase and Grievance log. Maintains organized and orderly case files and timely makes updates.
• Ensures NYU Langone Health compliance with federal, state, and local regulations pertaining to Employee & Labor Relations including but not limited to vaccinations and training. Maintains an awareness of current regulatory requirements and court decisions on various employee relations issues as they affect NYU Langone Health on an ongoing basis.
• Researches, develops, and designs training programs/sessions in all areas of Employee Relations in consultation and collaboration with department leadership. Researches material to develop courses and work with departmental leadership to determine determines future needs.
• Researches topics associated with law, policies and cases and identifies trends, and uses analytics to identify areas that could benefit from training and education.
• Aids in development of forms and templates.
• Participates in Special Projects and committees as the Employee & Labor Relations representative.
• Performs other duties as assigned.

Additional Position Specific Responsibilities:

Effective oral, written communication and interpersonal skills.

Minimum Qualifications:

• To qualify you must have a Bachelors degree required.
• Minimum three years of progressive experience in Human Resources.
• Employee & Labor Relations experience preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time‑off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

View Know Your Rights: Workplace discrimination is illegal.