Manager Emergency Preparedness

LG Electronics; Louisville (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation family, are seeking an Emergency Preparedness professional. The role develops response strategies, coordinates ICS-aligned plans, and serves as the emergency management point of contact with external agencies.

A strong background in emergency response and change management is required. The position may involve after-hours work and is aimed at ensuring rapid restoration and robust preparedness across

Qualifications

• Bachelor's Degree or an equivalent combination of education and experience.
• 5+ years experience with an active role in an emergency response organization or incident command organization
• Strong verbal and written communication skills and strong change management planning and execution skills
• Preference: BS in Emergency Response, Engineering, Business Administration or related technical field
• Experience in electric utility distribution or transmission operations is valued

Responsibilities

• Coordinates development and upkeep of LG&E and KU’s Emergency Preparedness and Response Plan (EPRP) within the defined ICS.
• Serves as emergency management representative for external organizations (e.g., EOC, mutual aid groups).
• Develops and maintains measures and scorecards to improve emergency response performance.
• Oversees training, drills, and after-action reviews for emergency response personnel and teams.
• May participate in special storm/emergency assignments affecting restoration efforts.

Skills

Emergency management

Incident command

Verbal communication

Change management

Education

Bachelor's degree

Job description

Company Summary Statement

Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 334,000 natural gas and 433,000 electric customers in Louisville and 16 surrounding counties. KU serves 569,000 customers in 77 Kentucky counties and five counties in Virginia. LG&E and KU are major employers and active supporters of the communities they serve. They empower employees, community members and initiatives across their service territory through volunteerism and investments in organizations that support education, sustainability and wellbeing.

Overview

The primary purpose of this position is to ensure that LG&E and KU is able and ready to effectively respond to emergency events. This position supports the development of emergency response restoration strategies and coordinates support during emergencies. This position establishes strategy, best practices, policies, and processes around emergency response and assures those policies and processes are integrated into LG&E and KU's Emergency Preparedness and Response Plan (EPRP).

#LG&EKU

#INDLGE

Responsibilities

• Coordinates development and upkeep of LGE & KU’s EPRP within LG&E and KU’s defined Incident Command System (ICS).
• Assures consistent review and update of EPRP sections by assigned Section Chiefs.
• Serves as LG&E and KU's emergency management representative for external organizations such as the Kentucky Emergency Operations Center, Regional Mutual Assistance Organizations, County Emergency Response Agencies, etc.
• Continually explores and benchmarks emergency response best practices throughout the industry and integrates those practices into the PPLs and or LGE & KU’s emergency planning and response processes.
• Assures adoption of industry best practices for emergency preparedness, response, and mutual assistance through alignment across PPL with designated industry emergency preparedness and response references.
• Develops and implements Standard Operating Procedures and disseminates program information for Emergency Preparedness functions.
• Coordinates scheduling and execution of table-top exercises and drills on plan ICs Sections along with coordinating after action reviews following emergency responses, drills, and table-top exercises.
• Assures Alert Level Checklists are consistently reviewed and updated based on lessons learned from after action reviews of emergency responses.
• Develops and maintains measures, performance indicators, scorecards and other means for measuring emergency response performance as a mechanism to facilitate continual improvement.
• Oversees the Public Safety Response Team (PSRT) planning, including training and qualification of dispatchers, damage assessors, and wire guards; and may be responsible for the execution of established response processes during emergencies.
• May be assigned an LG&E and KU emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
• The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Required Education

Bachelor's Degree or an equivalent combination of education and experience on a year-for-year basis is required.

Required Experience

• 5+ years experience with an active role in an emergency response organization or incident command organization
• Strong verbal and written communication skills and strong change management planning and execution skills

Preferred Qualfications

• BS in Emergency Response, Engineering, Business Administration or another technical field.
• Five-years experience in electric utility distribution or transmission operations.
• Two-years experience as an Incident Commander or other leadership position in emergency response.
• Knowledge of National Incident Management System and emergency preparedness protocol; experience in business continuity plans