Manager, Education & Events

DECIEM | THE ABNORMAL BEAUTY COMPANY; New York (NY); Hybrid; USD 90,000 - 95,000; Full time

Job summary

DECIEM is seeking a Manager, Education & Events for the Americas to enhance brand visibility through education and innovative events. This hybrid role focuses on developing training programs and managing events across North America, ensuring alignment with the company's vision of authenticity and transparency.

Benefits

Generous Vacation & Personal Days

Employee Assistance Program

Access to Development Grants & LinkedIn Learning membership

Discount on DECIEM products

Qualifications

• Experience in education and events management within a retail environment.
• Strong communication skills are essential.
• Understanding of beauty industry trends and effective strategies.

Responsibilities

• Lead education and events strategy within the Americas.
• Develop training and optimize content for North American retailers.
• Manage budgeting and operational tasks, ensuring effective events alignment with brand values.

Skills

Excellent written and verbal communication skills

Familiarity with traditional and modern education methods

Experience managing corporate and store level events

Proficient knowledge of Excel and Google Slides/Google Sheets

Firm understanding of current market and cosmetic trends

French bilingual speaking

Experience envisioning and implementing content strategies

Job description

WHAT ON EARTH IS DECIEM?

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder Nicola Kilner.

We are growing rapidly, and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE'RE LOOKING FOR

We are looking for Manager, Education & Events - Americas to lead our education and event strategy within the Americas Region. This position will lead brand + product training for our Field and Retailers, as well as lead our eventing and collateral strategy to drive customer engagement and trial.

This is a hybrid role based out of our NYC Regional Office and will report directly to our Director, Brand -Americas and partner closely with our Global L&D team.

The pay range for this role is $90,000-$95,000 depending on experience.

WHAT YOU'D BE DOING IN THIS ROLE

• Serve as the lead educator for the DECIEM brand across North American retail partners; provide science-based product knowledge + educational training on DECIEM’s brand history, regimens and ingredient knowledge
• Develop and optimize education strategies+ decks tailored by region and retail partner, delivering uniquely engaging content for the market, converting retailer education teams and personnel into DECIEM advocates.
• Drive DECIEM’s regional partner education strategy in collaboration with our Global Learning and Development (L&D) team and cascade these strategies across our US, CAN and LATAM respective teams.
• Manage weekly field team meetings across US, CAN and LATAM - troubleshooting any opportunities and assist in coordinating field team requests, nurturing a collaborative spirit in Deciem’s unique approach to educating, eventing, storytelling and sales.
• Develop and execute DECIEM's corporate and store-level events strategy across Americas retailers, working closely with cross-functional teams and external partners to ensure effective event planning, KPI’s, execution, and recaps with the goal to align with brand values and drive customer engagement
• Own sampling and promotions process for Customer Facing + Field Teams
• Create an always on process of cascading training and events best-practices and playbooks with our ELC affiliates in LATAM
• Manage and update the budget, and look for keyways to ensure the budget is maintained
• Responsible for completing operational tasks including administrative processes, updating marketing calendar and processing gratis and PO’s.
• Foster a positive learning environment and represent the key mission and values of DECIEM
• Stay up to date on DECIEM products and brand information, as well as current skincare and industry trends, maintaining expert knowledge
• Support with the sustainability and social impact team and diversity, equity & inclusion team regularly to incorporate our approach into aspects of work
• Perform other duties as assigned
  
  

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• Familiarity with traditional and modern education methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
• Experience managing corporate and store level events within a retailer environment
• Excellent written and verbal communication skills
• Experience envisioning, establishing, and implementing high-level content strategies in support of education + eventing
• Proficient knowledge of the office pack with a strong suit for Excel and Google Slides/Google Sheets
• Firm understanding of the current market and cosmetic trends
• Sephora experience required
• French bilingual speaking is preferred
  
  

WHAT YOU'LL BE GAINING BY JOINING OUR TEAM

There’s a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits, in no particular order…

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
• First dibs on new products.
• A generous discount on DECIEM products for you, your family, and your friends.
• And more...
  
  

BUILDING GROWTH TO POWER GOOD

We are a People First company that lives by our core values to…

• Do the right thing
• Create impact
• Respect small things
• ️ Care too much
• Be the future
  
  

These values continue to guide us in all that we do. Along the way, we’ve been honored to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "

DECIEM is an equal-opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

WANT TO JOIN US?

Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3

#SP