Manager, Editions+

PressReader; Richmond (VA); Hybrid; USD 58,000 - 65,000; Full time

Benefits offered by this job

Hybrid work environment

Employer-paid health, dental, and view

15 days vacation to start

Wellness days

Bereavement days

Training reimbursements

Fitness subsidy

Job summary

PressReader is seeking a Manager, Editions+ in a hybrid role based in Richmond to manage a portfolio of publishing partners and maximize the value of Editions+. You will work with cross-functional teams to deliver a strong client experience, improve engagement, and drive subscriptions and publisher brand outcomes.

The role combines strategic account management with product collaboration, data-driven insights, and proactive client service for global markets in a flexible hybrid setup.

Qualifications

• Experience in account management, customer success, partnerships, digital publishing, or another client-facing role.
• Proactive self-starter who can work independently and take ownership.
• Strong attention to detail and ability to manage multiple client relationships and priorities.
• Analytical, problem-solving and critical-thinking skills with good judgment.
• Comfortable using data, reporting, and business insights to guide conversations.
• Organized with follow-up, CRM activity, and cross-functional collaboration.
• Comfortable working with digital products and partnering with technical/product teams.
• Capable of balancing client-facing relationships with technical/product discussions.
• Curious about digital publishing, audience engagement, and evolving media trends.
• Able to balance commercial objectives with strong partner service and long-term relationships.

Responsibilities

• Own relationships with assigned PressReader Editions+ partners, managing all aspects of their digital edition's products.
• Manage and maintain partner web and app products, including version upgrades, OS requirements, and publisher-requested changes.
• Contribute to internal efforts to improve the Editions+ platform, Hub, and related tools.
• Provide feedback and recommendations to the Editions+ Product Lead for product evolution.
• Collaborate with Editions+ team to identify sales/marketing best practices from partners across markets.
• Identify and share best practices to boost engagement, subscriptions, and publisher brand awareness.
• Showcase marketing concepts and strategies used by other partners when relevant.
• Participate in Content Group meetings and stay informed on publishing trends.
• Lead quarterly business reviews with key clients.
• Maintain accurate and up-to-date CRM records.
• Track and report quarterly KPI results.
• Support achievement of Editions+ team sales goals.
• Use critical thinking and data-driven problem-solving to address issues.

Skills

Account management

Customer success

Partnerships

Digital publishing

Client-facing

CRM experience

Analytical thinking

Problem-solving

Data-driven

Communication skills

Project management

Tools

CRM platforms

Job description

PressReader is a rapidly growing technology company that partners with the world’s leading publishers to deliver content to millions of users in over 160 countries. Our progressive approach to digital distribution has allowed publishers such as The Washington Post, The Guardian, Newsweek, Rolling Stone, The Globe and Mail, and Vogue to find new audiences through business partnerships, including airlines, hotels, cruise ships, libraries, and thousands of other companies worldwide.

Our technology also powers Editions+, a white-label solution that enables publishers to deliver their digital content in interactive ways. Editions+ allows them to build a customizable platform that supports a wide range of revenue opportunities.

We have an opportunity for a Manager, Editions+ to join our Sales Content team.

As a Manager, Editions+, you’ll manage and grow a portfolio of publishing partners, helping them maximize the value of their Editions+ products while identifying opportunities to improve engagement, performance, and long-term partnership success. You’ll work closely with partners and internal teams across Product, Content, Sales, and Operations to deliver a strong client experience and support the continued evolution of the Editions+ platform.

In this role, you will:

• Own relationships with assigned PressReader Editions+ partners, managing all aspects of their digital edition's products.

• Manage and maintain partner web and app products, including version upgrades, operating system requirements, publisher-requested changes, and platform updates.

• Contribute to internal efforts to improve the PressReader Editions+ platform, Hub, and other tools used to build, operate, and deliver PressReader Editions+ products.

• Contribute feedback, ideas, and recommendations to the Editions+ Product Lead to support the continued evolution of the Editions+ product.

• Collaborate with the Editions+ team to identify and compile sales and marketing best practices from partners across global markets.

• Proactively identify and share relevant best practices with Editions+ partners to help drive user engagement, increase subscriptions and individual sales, and strengthen publisher brand awareness.

• Showcase successful marketing concepts and strategies used by other Editions+ partners that may be relevant and adaptable to a partner’s goals and audience.

• Participate in Content Group meetings and stay informed on publishing trends relevant to Editions+ partners.

• Lead quarterly business reviews with key clients.

• Maintain accurate and up-to-date CRM records.

• Track and submit quarterly KPI results.

• Contribute to the achievement of PressReader Editions+ team sales goals.

• Use critical thinking, analytical, and problem-solving skills to resolve partner, platform, and operational issues.

• Other duties and responsibilities consistent with the role, as required.

You are a great fit if you:

• Have experience in account management, customer success, partnerships, digital publishing, or another client-facing role.

• Are a proactive self-starter who is comfortable working independently, making decisions, and taking ownership without waiting for direction.

• Have strong attention to detail and can manage multiple client relationships, projects, and competing priorities at the same time.

• Have strong analytical, problem-solving, and critical-thinking skills, with sound judgment and a practical approach to decision-making.

• Are comfortable using data, reporting, and business insights to guide conversations and recommendations.

• Are organized and disciplined with follow-up, account management, CRM activity, and the use of business or performance data.

• Are comfortable working with digital products and partnering with technical/product teams.

• Can confidently balance client-facing relationship management with technical and product-related conversations.

• Are curious about digital publishing, audience engagement, and evolving media trends.

• Can balance commercial objectives with strong partner service and long-term relationship building.

• Enjoy collaborating across Product, Sales, Content, Marketing, and technical teams.

• Build strong, trusted relationships and enjoy acting as a strategic partner to clients.

• Communicate clearly and confidently with both internal stakeholders and external partners, including presenting information and leading client conversations.

Bonus points if you have:

• Experience working with publishers, media companies, or subscription-based digital products.

• Experience managing mobile apps, websites, or other digital products.

• Experience leading business reviews or presenting performance recommendations to clients.

• Experience working with international clients or across multiple markets.

• Knowledge of digital subscriptions, audience engagement, or publisher monetization strategies.

• Additional language skills, including Spanish, French, German, Turkish, or other international languages.

Why us for your next career adventure?

PressReader offers a hybrid work environment that balances the flexibility of working from home and being together to collaborate, celebrate, and connect in person. While this role is based in our Richmond, BC office, the hiring manager is open to candidates located outside the immediate Richmond area. For employees within commuting distance, the team requires to be on-premises two days a week (Tuesday and Thursday). When not in the office, employee have an opportunity to work remotely.

PressReader is committed to providing a fair compensation package which include a 100% employer-paid health, dental, and vision benefit plan; 15 paid vacation days to start; health and wellness days and bereavement days; reimbursements for professional training and membership in professional associations; fitness subsidy and more, along with a chance to be working with amazing people. The pay range for this role is $58,000 to $65,000, depending on experience.

If you don’t see yourself fully reflected in every job requirement listed for this job, we still encourage you to apply.

We are committed to creating a more equitable, inclusive and diverse company.

we welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, sexual identification, and life experiences.

If you require accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email: [e-mail].

Finally, sometimes emergencies happen and you may need to reschedule an interview. We understand. Please let us know without worrying about losing the opportunity or your credibility.