Manager EBS Operations

Federal Express Corporation; Pittsburgh (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Job summary

Federal Express Corporation is seeking a senior leader to plan, organize, direct, and control revenue, disbursements, and procurement operations. You will oversee revenue operations, receivables, credit/collections, and banking activities, while driving best-in-class financial processes.

The role requires a Bachelor's degree and at least five years of customer-facing experience collaborating with sales, legal, marketing and customer service.

Qualifications

• Bachelor's degree in business, accounting, finance, supply chain management or related quantitative discipline.
• Minimum five years customer contact experience interacting with sales, legal, marketing and customer service.
• Strong PC skills including knowledge of advanced Microsoft Excel and Access, plus Financial Analysis, Resource Modeling and Risk Management.
• Ability to identify and analyze complex issues and implement effective solutions.
• Strong management, negotiation, presentation and communication skills.

Responsibilities

• Plan, organize, direct and control revenue, disbursements, and/or procurement operations activities.
• Lead revenue operations including remittance care, receivables, financial assets, banking activities, credit and collections.
• Oversee disbursements or procurement processes, inventory management and transactional sourcing.
• Develop and maintain best-in-class financial processes and performance.
• Perform other duties as assigned.

Skills

Microsoft Excel

Microsoft Access

Financial Analysis

Resource Modeling

Risk Management

Negotiation

Presentation Skills

Communication Skills

Education

Bachelor's degree or equivalent

Job description

Plan, organize, direct and control revenue, disbursements, and/or procurement operations activities for the company.

Essential Responsibilities

• Management responsibilities including, but not limited to, hiring, terminations, coaching, skills development, recognition and rewards, performance management, staff productivity, and develop and manage department budget.
• Effectively leads revenue operations (including care and custody of remittance, receivables, other financial assets, operating banking activities, credit and collections, credit card and cash receipts), disbursements or procurement operations (including the requisitioning and payment process for goods and services, inventory management and transactional sourcing/buying).
• Develops and maintains "best in class" financial processes and performance.
• Perform other duties as assigned.

Minimum Education

Bachelor's Degree or equivalent in business, accounting, finance, supply chain management or related quantitative discipline.

Minimum Experience

Five (5) years experience customer contact experience and proven ability to interact with sales, legal, marketing and customer service.

Knowledge, Skills, And Abilities

Working knowledge of computer terms, procedures and techniques.

In depth knowledge of global operations and features of service, collection techniques, commercial credit analysis, receivables and accounting experience. Demonstrated strong pc skills including knowledge of advanced Microsoft Access/Excel applications and Financial Analysis, Resource Modeling and Risk Management.

Demonstrated ability to identify and analyze complex issues and participate in the development and implementation of effective solutions.

Strong basic management, human relations, negotiation, presentation and communication skills.

For details on our comprehensive benefits.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)