Manager EBS Operations

FedEx Group; Pittsburgh (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Job summary

Federal Express Corporation is seeking a senior revenue operations leader to plan, direct, and optimize finance and procurement activities. The role requires directing teams, improving processes, and ensuring accuracy across financial operations.

You will collaborate with sales, legal, marketing and customer service to drive efficiency and support strategic objectives while maintaining compliance and high service levels.

Qualifications

• Bachelor's Degree or equivalent in business, accounting, finance, supply chain management or related quantitative discipline.
• Five years experience with customer contact and cross-functional interaction.
• Strong MS Excel/Access skills and financial analysis strength.

Responsibilities

• Management responsibilities including hiring, terminations, coaching, skills development, recognition and rewards, performance management, staff productivity, and budget management.
• Leads revenue operations including remittance care, receivables, financial assets, banking activities, credit and collections, and cash receipts; manages disbursements and procurement processes.
• Develops and maintains best-in-class financial processes and performance.
• Performs other duties as assigned.

Skills

Financial analysis

Microsoft Excel

Microsoft Access

Resource modeling

Risk management

Negotiation

Communication

Education

Bachelor's degree or equivalent in business, accounting, finance

Job description

Plan, organize, direct and control revenue, disbursements, and/or procurement operations activities for the company.

Essential Responsibilities

• Management responsibilities including, but not limited to, hiring, terminations, coaching, skills development, recognition and rewards, performance management, staff productivity, and develop and manage department budget.
• Effectively leads revenue operations (including care and custody of remittance, receivables, other financial assets, operating banking activities, credit and collections, credit card and cash receipts), disbursements or procurement operations (including the requisitioning and payment process for goods and services, inventory management and transactional sourcing/buying).
• Develops and maintains "best in class" financial processes and performance.
• Perform other duties as assigned.

Minimum Education

Bachelor's Degree or equivalent in business, accounting, finance, supply chain management or related quantitative discipline.

Minimum Experience

Five (5) years experience customer contact experience and proven ability to interact with sales, legal, marketing and customer service.

Knowledge, Skills, and Abilities

Working knowledge of computer terms, procedures and techniques.

In depth knowledge of global operations and features of service, collection techniques, commercial credit analysis, receivables and accounting experience. Demonstrated strong pc skills including knowledge of advanced Microsoft Access/Excel applications and Financial Analysis, Resource Modeling and Risk Management.

Demonstrated ability to identify and analyze complex issues and participate in the development and implementation of effective solutions.

Strong basic management, human relations, negotiation, presentation and communication skills.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)