Manager - Document Management

Expeditors; Bellevue (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

Expeditors in Bellevue, WA seeks a Manager, Technology Management of Documents to lead a software engineering team responsible for the company's global document management ecosystem, transitioning to an Azure-based platform while maintaining operations. You will guide architecture, code reviews, testing, and deployment, partner with vendors, ensure reliability, and apply AI tooling to streamline processes.

This role focuses on cloud modernization, strategic planning, and cross-functional

Qualifications

• Leads a software engineering team to modernize document platforms.
• Strong cloud architecture and Azure experience.
• Experience coordinating with third-party vendors.
• Proven ability to drive large-scale technology transformations.

Responsibilities

• Lead and develop a high-performing engineering team.
• Deliver by aligning with product and business goals.
• Provide architectural guidance and code review oversight.
• Drive cloud-native modernization and automation initiatives.
• Collaborate across functions and manage stakeholders.
• Ensure operational readiness and reliability of the platform.

Skills

Technical leadership

Cloud modernization

Vendor management

AI tooling

Tools

Azure

Job description

Position Summary

The Manager, Technology Management of Documents leads a software engineering team responsible for the company's global document management ecosystem, supporting the systems and services that process, store, retrieve, index, and publish business-critical documents across the enterprise. The role oversees a portfolio of legacy applications while driving a strategic transformation into a modern Azure-based document platform that will consolidate and ultimately replace the existing suite of systems.This leader is accountable for delivering technical outcomes through an internal engineering team while partnering closely with third-party engineering organizations engaged in the platform modernization effort. While overall vendor delivery is managed through a broader leadership structure, this role is responsible for ensuring the internal engineering team provides technical guidance, architectural alignment, code review oversight, feature validation, testing support, and operational readiness throughout the development lifecycle.A key focus of this role is leveraging cloud-native services, automation, and artificial intelligence to transform document-centric business processes, reducing manual effort and improving operational efficiency. The ideal candidate combines strong technical leadership, cloud modernization experience, vendor management skills, and a proven ability to lead teams through large-scale technology transformations while maintaining reliable support for critical business operations.

Essential Functions and Core Competencies

Team Leadership and Talent Development

• Lead and develop a team of technical employees, creating an environment that supports accountability, engagement, collaboration, and continuous learning.
• Establish clear expectations and provide regular coaching, feedback, and performance management.
• Support career development by helping team members identify growth opportunities and achieve development goals.
• Participate in hiring, onboarding, and retention efforts to build and maintain an effective team.
• Promote knowledge sharing and cross-training to reduce organizational risk and strengthen team capability

Delivery and Operational Excellence

• Accountable for team commitments and delivery outcomes within assigned products, services, systems, or initiatives.
• Prioritize and coordinate work to meet business objectives while maintaining sustainable delivery practices.
• Identify risks, dependencies, and obstacles, taking action to resolve issues or escalation when appropriate.
• Monitor operational health and support continuous improvements to team processes, quality, reliability, and effectiveness.
• Balance delivery expectations with long-term maintainability, operational stability, and employee well-being.

Technical Leadership

• Provide technical guidance and support informed decision-making within the team's area of responsibility.
• Ensure solutions align with established engineering principles, standards, and architectural direction.
• Partner with architects, technical leaders, and peer managers to evaluate technical approaches and trade-offs.
• Encourage adoption of effective engineering practices, automation, operational excellence, and continuous improvement.
• Support the responsible evaluation and adoption of emerging technologies where appropriate.
• Participate in team code reviews.
• Participate in writing, testing, and shipping code.
• Demonstrate competency in AI tooling, understanding and utilizing agentic design patterns, etc.

Strategic Planning and Business Alignment

• Translate department and organizational priorities into actionable team goals and execution plans.
• Help team members understand how their work contributes to customer outcomes, business objectives, and technology strategy.
• Contribute to roadmap planning, prioritization activities, and execution discussions within assigned areas.
• Identify opportunities to improve team effectiveness, customer experience, operational performance, or business outcomes.
• Use business context and stakeholder needs to guide team priorities and decision-making.

Cross-Functional Collaboration and Influence

• Build productive working relationships with technology partners, business stakeholders, and peer leaders.
• Collaborate across teams to resolve dependencies, align priorities, and improve delivery outcomes.
• Communicate plans, progress, risks, and results with stakeholders in a timely and effective manner.
• Facilitate constructive discussions and support shared decision-making across teams.
• Contribute to a culture of trust, transparency, accountability, and continuous improvement.

Resource and Financial Stewardship

• Manage team resources to support delivery objectives and operational requirements.
• Participate in workforce planning, prioritization, and resource allocation discussions.
• Support budget planning and responsible use of team resources, where applicable.
• Monitor work capacity and team effectiveness to ensure resources are aligned with