Manager, Divisional Learning & Development

Alliant; Omaha (NE); On-site; USD 90,000 - 120,000; Full time

Job summary

Alliant Insurance Services Inc. is seeking an experienced Learning & Development leader to drive the Advisor Program and internal training initiatives.

You will oversee end-to-end programs, partner with carriers, agents, and marketing, and design blended learning approaches including coaching, workshops, and e-learning to meet evolving business needs. The role includes onboarding new staff, measuring program effectiveness, and collaborating with senior managers to set priorities and growth plans

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 8+ years in learning & development or training.
• Experience with instructor-led training, workshops, leadership development and change management.
• Experience with learning management systems (Cornerstone preferred).
• HTML experience a plus.
• Prior experience in the insurance industry.

Responsibilities

• Lead and administer the Advisor Program and internal communications, using training and development support services.
• Collaborate with agents, agencies and marketing to document workflows and optimize program utilization.
• Host regular training sessions and attend meetings as needed.
• Establish priorities with stakeholders, provide status reports and drive alignment on initiatives.
• Manage end-to-end learning and development processes including career paths and performance reviews.
• Design blended learning programs using coaching, classroom training, one-on-ones, OJT and e-learning.
• Develop and approve training content and present materials via multiple media.
• Utilize instructional design to create documents, storyboards, prototypes and assessments.
• Facilitate workshops and Instructor Led Training where appropriate.
• Evaluate training effectiveness and tailor programs to improve outcomes.
• Stay updated on training trends and best practices.
• Support integration efforts of M&A activity and foster an innovative learning environment.
• Manage team learning projects and timelines.
• Plan and lead team meetings and knowledge management for the team.
• Conduct new employee onboarding and orientation.
• Recommend staffing and department strategy.
• Mentor and supervise staff when needed.

Skills

Public speaking

Strategic L&D

Project management

SCORM design

MS Office

Education

Bachelor's degree or equivalent in Business/HR/Org Dev

Tools

Cornerstone LMS

HTML

Job description

SUMMARY

Responsible for leading and administering the Advisor Program and all internal program functions and communications, utilizing a wide variety of training and development support services that align with the division's initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Partners with carrier or program representatives to understand program rules by regularly sharing information and documenting workflows.
• Works with agents, agencies and support staff to optimize program utilization and increase agent adoption; collaborates with internal marketing departments to document CSIs.
• Hosts regular training sessions to highlight program details and attends meetings as needed.
• Partners with key divisional stakeholders, subject matter experts, and internal clients to establish priorities, consult on initiatives, provide status reports, and drive alignment.
• Manages end-to-end learning and development processes by identifying and addressing future and current training needs through job analysis, career paths, annual performance appraisals and consultation with senior and team managers.
• Using both in-house and third party resources, designs programs which include an appropriately blended approach to learning including coaching, classroom training, one-on-ones, structured on the job training (OJT) and e-learning.
• Develops and/or approves training content, methods, and materials for training staff and presents materials using a variety of media.
• Utilizes instructional design theories to develop design documents, storyboards, prototypes, presentations, worksheets, job aids, assessments and utilizes surveys/evaluations.
• Facilitates workshops and conducts Instructor Led Training where appropriate.
• Establishes success metrics and evaluates training program’s effectiveness and success, and resolves any specific problems by tailoring programs as necessary.
• Maintains current understanding of training trends, developments and best practices.
• Supports the integration efforts of M&A activity and fosters an innovative learning environment that addresses rapidly changing strategies due to business growth.
• Manages individual and team learning & development projects, including tasks and timelines.
• Plans, leads and/or facilitates team meetings.
• Leads knowledge management for the team.
• Conducts new employee onboarding and orientation.
• Recommends staffing needs and department strategy.
• When applicable, manages staff by mentoring/motivating, managing workload, determining development and incentive goals, assigning and supervising work and performing disciplinary actions as appropriate.
• Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
• Performs other duties as assigned.

QUALIFICATIONS

EDUCATION/EXPERIENCE

• Bachelor's Degreein Business, Psychology, Human Resources, Organizational Development, or equivalent combination of education and experience
• Eight (8) or more years proven experience as a learning & development or training professional that designs and delivers by a variety of training methods
• Experience in instructor led training, workshop delivery, facilitation, leadership development and change management
• Experience with learning management system administration (Cornerstone preferred)
• HTML experience a plus
• Prior experience in the insurance industry

SKILLS

• Outstanding verbal (including public speaking) and written communication skills, and ability to interface with executives
• Strong ability to manage multiple projects simultaneously and adapt to rapidly changing priorities
• Ability to work independently with minimal supervision
• Proficient in design of SCORM compliant courses
• Proficient in Microsoft Office products